Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.4
Service8.3
Cleanliness8.6
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All reviews(111)
Positive reviews(9)
Negative reviews(2)
Farshid
Two Queen Room
Stayed in Feb 2025
Family
2 review
5.5/10
Posted on Mar 30, 2025
We were unhappy with our experience overall. However, Mr. John, one of the drivers, and the blonde lady at the front desk were very kind! Unfortunately, the other front desk staff and one of the drivers were not. The front desk agent barely spoke a word, and the driver refused to stop a little earlier, forcing us to walk all the way back to the car rental place with a child and our belongings. We would have appreciated a kinder and more considerate approach.
Guest User
Two Queen Beds With Sofa Bed-High Floor
Stayed in Feb 2025
Other
1 review
8.0/10
Very Good
Posted on Mar 23, 2025
We overnighted here prior to leaving on a cruise. Location is great for airport and cruise terminal. Cruise ship shuttle is $15/person. We took an Uber which was $20 (including tip). You can do the math. Of all of the free breakfast hotels I have stayed in this definitely ranks at the very bottom.
Vee88
Two Queen Room
Stayed in Jul 2024
Family
2 review
10/10
Outstanding
Posted on Aug 26, 2024
We love staying at Hyatt. The staff and front desk very friendly and helpful, we got early check in and late check out. The location is very convenient. The room is spacious and clean. Thank you Hyatt
abid
King Room
Stayed in Aug 2024
Solo traveler
24 review
6.0/10
Posted on Sep 20, 2024
Not satisfied I heard a lot about Hyatt but disappointed , every day same breakfast
Joseph
King Room
Stayed in Feb 2025
Couple
4 review
7.0/10
Posted on Apr 21, 2025
Hotel is dated. Plastic breakfast.
Jason
Two Queen Room
Stayed in Mar 2024
Solo traveler
9 review
6.5/10
Posted on Apr 8, 2024
Hotel is about 15 min drive from FLL Airport, location is nearby the highway, so don’t expect too much, I paid like US$180 for just one night, I thought is kind of expensive, as hotel is very basic, and they only allowed check in after 3pm, as I disembarked from a cruise ship, got into the hotel early, so unable to get any room available, went shopping at a mall near Miami, came back at 3pm, room still not ready, make to wait another 1 hr, till 4pm then able to obtained the room key, breakfast was nothing great, very basic & dining area look so cheap!
Clite
King Room
Stayed in Aug 2024
Couple
5 review
9.5/10
Amazing
Posted on Sep 18, 2024
Clean hotel, breakfast is good, airport shuttle.
Syed Yousuf Sajid Ali
King Room
Stayed in Jul 2023
Business traveler
7 review
10/10
Outstanding
Posted on Aug 11, 2023
Owesome
Pei
King Room
Stayed in Nov 2024
Family
14 review
8.0/10
Very Good
Posted on Jan 12, 2025
The room is a decent size but fully functional and has everything you need. The room is a bit stuffy and a humidifier needs to be turned on. Breakfast is simple, just enough to fill your stomach and replenish your muscles.
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Hellen5000
King Room
Stayed in Jul 2024
Traveling with friends
136 review
5.5/10
Posted on Sep 5, 2024
Not recommended. I booked 4 rooms but was given 3. I had to squeeze in for one night. Ctrip coordinated to refund one room. I am very satisfied with Ctrip's service.