Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(2783)
Positive reviews(2751)
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Delicious breakfast(352)
Friendly front desk staff(274)
Easy to get around(266)
Nice bathtub(82)
Perfect for kids(54)
Close to train station(32)
Has facilities for children(12)
Negative reviews(32)
Anonymous User
Business Queen Room
Stayed in Oct 2024
Business traveler
13 review
8.0/10
Very Good
Posted on Nov 8, 2024
Location with a lot of food around. Near train station. There is no air condition and open window room still not cool. I need to request for fan. After shower the floor will get very wet around the toilet bowl around. Need to improve. Counter service very friendly.
Response from Property: 【Unlimited drinks in the lobby bar🥤】Hello, dear guests, I am sorry that I cannot give you a perfect stay experience. Dalian Orange Crystal has been here for more than ten years, and has gone through vicissitudes, but we still maintain our enthusiasm. We will continue to maintain this enthusiasm and serve you sincerely. I hope that when you hear my name, you will smile, and the silk will not be cut, and it will become soft around your fingers. Thank you, dear guest, your recognition of Orange Crystal makes us grateful, and we look forward to meeting you again. May there be light in your eyes, what you want to do, what you do, and smile forever! May you be loved and lovely all your life! See you next time~
Mykhayl
Guestroom (2 Beds)
Stayed in Jul 2024
Family
12 review
8.0/10
Very Good
Posted on Aug 13, 2024
Hotel places in good area, the stuff is kind and courteous. there are some problems with smell on the ground floor and not enough tables in rush time during the breakfast.
Response from Property: 【Unlimited drinks at the lobby bar🥤】Hello, dear guest, I am very happy to see your evaluation. It is our luck to have dedicated employees✌️, and it is our blessing to have thoughtful guests like you✌️. Orange Crystal has always been committed to bringing the best quality check-in service experience to every guest. Satisfaction is only the starting point, and surprise and touching are our ultimate goal. At Orange Crystal, you can feel the most sincere service, taste the most heartwarming hot tea, and experience a leisurely but stylish reading space... Everything is just for you to come to Orange Crystal to make the check-in experience simple and extraordinary. I hope we can always accompany you on your journey. Looking forward to meeting you again, I wish you a happy life and everything goes well!
Anonymous User
Superior 2-bed Room
Stayed in Nov 2024
Family
1 review
9.0/10
Great
Posted on Dec 30, 2024
Kind staffs and clean room condition was really satisfyed, but there was terrible smell of tobacco - eventhough we asked for non-smoking room in advance.
Response from Property: Dear guests, hello! Thank you for staying at Orange Crystal Dalian Railway Station Zhongshan Square Hotel. It is a great honor to provide you with a satisfactory stay experience. Orange Crystal, as a mid-to-high-end brand under Huazhu, has always been characterized by high-quality service. The hotel is equipped with a delivery robot, and the products required by guests will be served by robot waiters. Every employee of Orange Crystal treats every guest as a family member with "goodwill and willingness". We sincerely look forward to meeting you again!
PamBKK
Executive Queen Room
Stayed in Mar 2024
Couple
10 review
9.0/10
Great
Posted on Apr 27, 2024
Location is not bad, walkable to Russian Folk Street, Zhongshan Square and Youhao Square. Reception desk is on the 16th floor. Rooms start from the 6th floor up. Good size room, cozy, comfortable. Rainshower is nice and strong, but regular shower has some issue. Breakfast has good varieties, but not too exciting. Taste is ok. Not enough attendants in the restaurant resulting in a bit slow service.
6/9
Response from Property: 【Unlimited drinks at the lobby bar🥤】Hello, dear guest, I am very happy to see your evaluation. It is our luck to have dedicated employees✌️, and it is our blessing to have thoughtful guests like you✌️. Orange Crystal has always been committed to bringing the best quality check-in service experience to every guest. Satisfaction is only the starting point, and surprise and touching are our ultimate goal. At Orange Crystal, you can feel the most sincere service, taste the most heartwarming hot tea, and experience a leisurely but stylish reading space... Everything is just for you to come to Orange Crystal to make the check-in experience simple and extraordinary. I hope we can always accompany you on your journey. Looking forward to meeting you again, I wish you a happy life and everything goes well!
Leedear- usually solo traveler but socialable
Superior Queen Room
Stayed in Feb 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Apr 2, 2024
Hotel is located on Youhao Rd. It's along one of the roads away from the railway station. At night, it can be noisy but not too bad. Best feature of the room: automatic curtains. It gets bright early in Dalian. The free breakfast was very good. Wide spread from local foods to western cereals/yoghurt and breads and a buffet selection of cooked food. Lobby is on 16th floor so u have to take a lift up.
Response from Property: 【Welcome Fruit 🌹】Dear guests, hello! I am very happy to meet you at Orange Crystal. Thank you for your praise and suggestions. We will work harder to provide good service and stand the test of every family member. We will continue to grow, and every reunion is a new beginning. May you and I take our dreams as horses, live up to our youth, continue to explore, and realize what we want in our hearts. Orange Crystal Hotel will always be your stop on the road to your dreams, and we are always here waiting for you to go home!
KIM
Superior 2-bed Room
Stayed in Jan 2024
Family
68 review
10/10
Outstanding
Posted on Mar 4, 2024
Very nice hotel, clean room, staffs are very kind~ delicous breakfast~ good location...perfect~~
Response from Property: 【Breakfast 🌹 Buffet】Dear guests, hello! Sometimes happiness is a feeling, as long as you feel it with your heart, he will linger around us, Orange Crystal thank you very much for your observation and excellent praise, get your compliment, our little brother and sister at the front desk are very happy, this is the best gift we have ever received. Thank you for your love, because we are happy with you, I wish you peace and happiness, and all the best!
Woodyren
Executive Queen Room
Stayed in Aug 2023
Couple
4 review
10/10
Outstanding
Posted on Sep 16, 2023
Really enjoyed our short two night stay at the Crystal Orange hotel. Location was great within walking distance of the station, Zhongshan Square and a few great night street food locations. Room was really good and breakfast was fine. Staff very helpful. Would definitely stay again if we ever visit Dalian.
Response from Property: 尊敬的賓客,您好!感謝入住桔子水晶大連火車站中山廣場酒店,非常榮幸能為您提供滿意的入住體驗,桔子水晶作為華住旗下中高端品牌,一直以優質的服務作為品牌特色,酒店配備送物機器人,客需產品將由機器人服務員為您服務呦~每一位桔子水晶的員工都懷着‘善意樂意’,把每位客人當做家人對待,衷心期待與您的再次相遇!
Guest User
Superior Queen Room
Stayed in Dec 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 19, 2024
Very good place, clean facilitys and room. On left the hotel,
Response from Property: Hello dear guests! Thank you very much for your support of Orange Crystal Dalian Railway Station Zhongshan Square Hotel! Your recognition is the driving force for us to keep moving forward, and thank you for your praise and recommendation in your busy schedule, and we are also honored to be recognized by you. We will definitely work harder and look forward to your next stay!
Rares M
Business Queen Room
Stayed in Aug 2023
Couple
4 review
10/10
Outstanding
Posted on Sep 6, 2023
The hotel was excellent. The location is very accessible and well placed, close to subway connections, and Zhongshan Square. The room we initially got had a faulty remote controlled blinds system that was moving by itself. Once we raised the issue, we got moved to a different room by the staff who was very courteous, and provided us with a bowl of fruit as well, and sent one of the hotel staff to help us move our luggage. The other room was excellent with no real downsides, comfortable bed, and nice and good room ambience. The breakfast was very thorough with both local and foreign options. I opted for mainly local options since I like to immerse myself in local cuisine when travelling. It was delicious. The staff were also able to hold our luggage until the evening after checkout until we came back to take it. A very good experience, highly recommended.
Response from Property: 尊敬的賓客:您好!非常感謝您入住桔子水晶大連中山廣場酒店,並對我們酒店做出真誠的評價,您的認可是對我們最大的鼓舞,再次感謝您的點評和大力支持。希望酒店在發展的道路上,一直能有您的陪伴。酒店設有自助洗衣房及中西結合自助早餐廳,我們會繼續努力精益求精,用心用情來為更多的賓客打造更加人性化的旅居生活,期待您的下次光臨!
Anonymous User
Superior Queen Room
Stayed in Jul 2023
Business traveler
2 review
10/10
Outstanding
Posted on Aug 28, 2023
Breakfast need to improve, rice porridge ( no salted duck eggs, most of the time, hardly can find seat. No crowd control during high season.
Response from Property: Dear guests, hello! Thank you for staying at Orange Crystal Dalian Railway Station Zhongshan Square Hotel. We will promptly rectify the problems you raised, transfer staff during the peak dining period, make reasonable arrangements, enrich the breakfast variety, improve the service awareness of waiters and ensure that similar problems will not occur. We will continue to work hard to improve every detail and hope to provide you with a satisfactory stay experience when you stay next time. We look forward to your stay again and wish you a happy life!
Quentin-M
Superior Queen Room
Stayed in Jul 2024
Couple
9 review
10/10
Outstanding
Posted on Oct 6, 2024
Clean and refurbished room
Response from Property: 【延遲退房🌟】尊敬的賓客您好,感謝您選擇並與我們分享您的入住感受,您對我們的肯定就是我們前進的動力💪,我們會在服務上不斷創新,希望通過温馨、細緻化的服務,為每一位到店客人提供更加優質的服務,在今後的工作中我們將會更加努力,為顧客營造“家”一般温馨的氛圍,給出門在外的您提供一個舒適温暖的家,很高興您的大連之行選擇我們陪您一同度過,能讓您在酒店度過的時光感到舒話、愜意,我們倍感欣慰與欣喜,期待與您再次相遇,祝您工作順心,生活愉快!
Guest User
Superior Queen Room
Stayed in Nov 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 29, 2023
I will use this hotel again if I visit Dalian again.
Response from Property: 【大堂吧無限暢飲🥤】尊敬的賓客您好,非常開心看到您的評價。擁有用心服務的員工,是我們的幸運✌️,擁有您這樣有心的賓客,是我們的福氣✌️。桔子水晶一直致力於為每一賓客都帶去最優質的入住服務體驗,滿意衹是起點,驚喜和感動才是我們的終極目標。在桔子水晶您能感受到最真誠的服務,能品上最暖人心的熱茶,也能體驗到悠閑卻不失格調的閲讀空間......一切的一切,衹為您來到桔子水晶入住體驗能夠變得簡單而不平凡,盼望您的旅途中,我們能夠常伴。期待與您再次相遇,祝您生活愉快,事事順心!
Tommy18
Superior Queen Room
Stayed in Nov 2022
Business traveler
5 review
10/10
Outstanding
Posted on Jan 11, 2023
The hotel looks very and clean and modern. Love the interior.
Response from Property: Dear guest, hello! Thank you for staying at Crystal Orange Dalian Zhongshan Plaza Hotel. It is a great honor to provide you with a satisfactory check-in experience. As a mid-to-high-end brand under Huazhu, Crystal Orange has always been characterized by high-quality service. The waiter is here to serve you~ The small refrigerator in the room is equipped to provide every customer with a small surprise during the journey. The room is also equipped with a constant temperature shower, which makes people have a surprise like a deep tropical rainforest. Every orange crystal The employees are all "goodwill and willingness", treat every guest as a family member, and sincerely look forward to meeting you again!
One Is Always
Business Queen Room
Stayed in Oct 2023
Business traveler
15 review
10/10
Outstanding
Posted on Nov 8, 2023
good place
Response from Property: 【延遲退房🌟】尊敬的賓客您好,感謝您選擇並與我們分享您的入住感受,您對我們的肯定就是我們前進的動力💪,我們會在服務上不斷創新,希望通過温馨、細緻化的服務,為每一位到店客人提供更加優質的服務,在今後的工作中我們將會更加努力,為顧客營造“家”一般温馨的氛圍,給出門在外的您提供一個舒適温暖的家,很高興您的大連之行選擇我們陪您一同度過,能讓您在酒店度過的時光感到舒話、愜意,我們倍感欣慰與欣喜,期待與您再次相遇,祝您工作順心,生活愉快!
Chuhuchudetongtianwenshaonv
Business Queen Room
Stayed in May 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Jun 21, 2025
This was the last time I stayed in a hotel before leaving Dalian. The hotel is in a good location, very close to the train station, and there are many convenience stores and breakfast shops around. When I checked in, there were many people, so I was upgraded to a suite.
The room was cleaned very cleanly, but the embarrassing thing was that the master control and air conditioning of the room did not work well. The bathtub in the suite was very large, and the whole person could be completely soaked in the water, which was very comfortable. It was still very comfortable to live in.
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Response from Property: 【Late Check-out🌟】Dear guests, thank you for choosing and sharing your stay experience with us. Your affirmation of us is our driving force for progress💪. We will continue to innovate in service, and hope to provide better service to every guest who comes to the store through warm and meticulous service. In the future work, we will work harder to create a warm atmosphere like "home" for customers and provide you with a comfortable and warm home when you are away from home. We are very glad that you chose us to accompany you on your trip to Dalian. We are very pleased and happy to make you feel comfortable and comfortable during your time in the hotel. We look forward to meeting you again. I wish you a smooth work and a happy life!