Aloft Dalian

Aloft Dalian Reviews

Aloft Dalian

No. 18-1 Luxun Road, Zhongshan District, Dalian, Liaoning, 116001, ChinaView Hotel Details
Aloft Dalian
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Aloft Dalian Guest Reviews

4.5/5
Good
512 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(512)
Positive reviews(482)
Reviews with photos/video(81)
Easy to get around(61)
Friendly front desk staff(27)
Comfortable bed(21)
Located downtown(14)
Convenient for shopping(14)
Perfect for kids(11)
Poor air conditioning(10)
Excellent room layout(6)
Negative reviews(30)
Guest User
Deluxe Suite
Stayed in Sep 2024
Couples
6 review
1.2/5
Posted on Oct 4, 2024
After arriving at the hotel around 8pm, it took us about 30 minutes before we could get checked in. They only had one person servicing the front desk with many people waiting. We booked the executive suite hoping to get a decent room with a view. Instead, we got one that was dirty with the view of unfinished building walls from the bedroom window. We asked to change the room, but were told no other rooms were available. We went down to breakfast where we encountered another problem that did not allow me and my family to eat together. At that point they said they would change the room for us but it was already too late for that kind of compensation. We immediately requested a refund for the second night.. Anyway.. everything happens for a reason, Ctrip helped us to figure out this inconvenience and we moved to a much more welcoming and clean hotel..
Response from Property: Dear guest, thank you for taking the time to share your experience. We are deeply sorry for the unpleasantness during your stay. The hotel attaches great importance to your feedback and opinions. We have fed back your experience and suggestions to the hotel management. The hotel will further strengthen the maintenance and upkeep of room facilities and equipment to provide you with better service and experience. Thank you again for choosing to stay at Aloft Dalian Hotel. We look forward to seeing you again.
Mike Jolliffe
Breezy Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Good location, great staff,very clean and presentable hotel. Breakfast was very good but gets busy so pick your time.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and look forward to visiting again!
Daniel Alex
Breeze King Bed
Stayed in Jun 2024
Solo travelers
7 review
3.5/5
Posted on Jul 7, 2024
Couple minute walk to nearest metro stop, zhongshan park is nice especially if you have kids, lots of families around in the early evening. Hotel is okay needs a refresh though
Response from Property: 尊貴的客人您好,感謝您利用寶貴的時間分享您的經歷,對於您入住期間的不愉快,我們深表歉意。酒店非常重視您的反饋和意見,現已將您的經歷及建議反饋給酒店管理層,酒店將進一步加強房間設施設備的維護和保養,務求為您提供更為優質的服務和體驗。再次感謝您選擇入住大連雅樂軒酒店,我們期待您再次光臨。
JK91
Aloft King Bed
Stayed in May 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 25, 2023
The exterior of the building may look a little old but the room are pretty modern and clean. Gym well maintained, breakfast selections are decent. Good location and accessible by metro. Plenty of restaurants around the hotel.
Response from Property: Thank you for your feedback. We are very happy to know that your colleague has had a joyful experience at Aloft Dalian. We will continuously work harder to ensure we can provide the finest service to all our guests to make there stays as memorable as yours.We look forward to welcoming you at our hotel soon.
Dan CJ
Aloft King Bed
Stayed in May 2023
Couples
26 review
4.5/5
Great
Posted on Jun 24, 2023
Great location and friendly staff! Highly recommended!
Response from Property: We are very happy with your great review which we have shared with our team members, especially our management. We will continuously work harder to ensure we can provide the finest service to all our guests to make there stays as memorable as yours.Many thanks again for your wonderful comments and we look forward to welcoming you back in the beautiful city of Dalian during your next visit.
George Moorcroft
Family Suite
Stayed in Mar 2023
Family
4 review
5.0/5
Outstanding
Posted on May 5, 2023
What a wonderful place. Check-in and check-out was a breeze. The pool was a nice size (my kids love swimming) and the gym wasn't too badly equipped. The family room was awesome. The kids beds where a little bit hard but not the worst. There is a McDonald's and Burger King close by and you are not too far from Russian Street. The only thing they don't have is free parking. All and all very satisfied. We will definitely use them in the future.
Response from Property: Thank you for your feedback. We are very happy to know that your colleague has had a joyful experience at Aloft Dalian. We are very happy with your great review which we have shared with our team members, especially our management. We will continuously work harder to ensure we can provide the finest service to all our guests to make there stays as memorable as yours.We look forward to welcoming you at our hotel soon.
ALehn.
Aloft Twin Bed
Stayed in Oct 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 21, 2023
Nice place, friendly staff, good breakfast.
Response from Property: 尊敬的賓客,感謝您入住大連雅樂軒酒店。您的認可是我們持續努力的動力。期待在不久的將來能再次為您服務。
Margottina
Breeze King Bed
Stayed in Jul 2022
Travel with friends
3 review
4.7/5
Amazing
Posted on Aug 12, 2022
Great location! Easy to get around. Clean . English speaking staff. Just a bit busy at moments.
Response from Property: Dear Guest, Thank you for staying at Aloft Hotel and thank you for your comments. We're looking forward to welcoming you in the near future.
Krista
Aloft King Bed
Stayed in Dec 2022
Business travelers
26 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Friendly and helpful staff. Comfortable and modern rooms and facilities. Friendly and efficient cleaning staff. Delicious and full breakfast buffet. Easy access to transportation and city venues.
Response from Property: Thank you for your feedback. We are very happy to know that you like our hotel. We look forward to welcoming you in your next visit.
Guest User
Aloft King Bed
Stayed in Dec 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Friendly, helpful staff who can respond to questions quickly. Comfy, modern and clean rooms. Friendly and diligent room cleaning staff. Excellent breakfast. Convenient location. Looking forward to the next visit.
Response from Property: Thank you for your feedback. We are very happy to know that you like our hotel. We look forward to welcoming you in your next visit.
Kelvin Donovan
Aloft King Bed
Stayed in Dec 2022
Travel with friends
3 review
4.5/5
Great
Posted on Feb 1, 2023
The hotel was in a good location with many restaurants around. Close to subways and city center
Response from Property: Thank you for your feedback. We are very happy to know that you like our hotel. We look forward to welcoming you in your next visit.
Guest User
Aloft King Bed
Stayed in Aug 2023
Business travelers
68 review
4.0/5
Very Good
Posted on Oct 4, 2023
Good quality and good location.
Response from Property: 尊貴的客人您好,非常感謝您的喜愛和推薦。大連雅樂軒酒店傾覆傳統的酒店氣勢,以時尚、靈動、新空間,打造全新感官體驗,專為熱愛開放式空間、開放式思維和開放式表達的全球旅行者而設。為前來大連休閑商旅的賓客們提供了理想的驛站,酒店設計靈感源自都市風情的閣樓。在雅樂軒,沉醉在不同於我們日常生活的氛圍裏,使人們的心靈得到舒解和釋放。期待您的再次光臨!
Ms Lolo
Breezy Twin Room
Stayed in Mar 2023
Travel with friends
5 review
4.5/5
Great
Posted on May 20, 2023
Lovely stay, no complaints
Response from Property: Thank you for your feedback. We are very happy to know that your colleague has had a joyful experience at Aloft Dalian. We will continuously work harder to ensure we can provide the finest service to all our guests to make there stays as memorable as yours.We look forward to welcoming you at our hotel soon.
Guest User
Breezy Twin Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 3, 2024
I liked the hotel very much. It is close to the metro, there are several good cafes near the hotel to eat. A big plus is the view from the window and the pool with a gym. The room is spacious, there are 2 adults and 2 children and it was comfortable to sleep, the beds are large. Breakfast is normal, from 6-30 to 10 am. Fruits - melon, watermelon / grapes, yogurt, coffee from the coffee machine is good, it's a pity there was no green tea, only black. Fried dumplings, chicken fillet in breadcrumbs, lots of lettuce / dandelion leaves, broth with noodles, rice, cabbage, fried egg. In general, there is a choice. The room is cleaned every day, towels are changed, bottled water. The only thing that was unpleasant was that the employee at the reception deceived us and said that the pool is open until 20-00, but in fact until 22-00 hours.   We later saw the sign on the doors of the pool. Overall I recommend this hotel and thank you for the service provided.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Aloft Dalian. Your recognition is the driving force for our continuous efforts. Looking forward to serving you again in the near future.
Guest User
Aloft Twin Bed
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The hotel is in a great location, and it's very convenient to go anywhere nearby. The front desk was very welcoming to us. The room was very clean when we entered. Ms. Cathy, the switchboard, was also very enthusiastic, and she quickly helped us arrange things every time we asked for something. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住大連雅樂軒酒店。您的認可是我們持續努力的動力。期待在不久的將來能再次為您服務。