Dalian Shizhou Yunshui Hotel (Dalian Xi'an Road Subway Station Branch) Reviews
Dalian Shizhou Yunshui Hotel (Dalian Xi'an Road Subway Station Branch)
No.839 Changjiang Road, Shahekou District, Dalian, Liaoning, ChinaSee Hotel Details
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1 night
Guest Reviews
9.1/10
Good
1553 review
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Verified reviews
Location9.0
Amenities8.9
Service9.3
Cleanliness9.1
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All reviews(1553)
Positive reviews(1523)
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Friendly front desk staff(332)
Delicious breakfast(295)
Convenient parking(143)
Close to metro(78)
Delicious buffet(22)
Easy to call taxis(21)
Large bathroom(19)
Good views(13)
Negative reviews(29)
Guest User
Elegant Room (2 Beds) (Bathtub)
Stayed in Nov 2024
Business traveler
3 review
8.5/10
Very Good
Posted on Dec 27, 2024
Little bit old. Overall is good. The stuff service breakfast was rude.
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住十州雲水!與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議,我們深知這是對我們最大的愛護和幫助,關於您提出的早餐服務問題,由於我們的工作不到位,給您用餐帶來不理想體驗,再次表示抱歉,今後我們將加強對服務細節的關注,改進服務上的欠缺,您的意見是我們不斷進步的方向,希望會以更加優質的服務迎接您的下次光臨!也感謝您對我們的包容與諒解,服務質量的提升是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。酒店全體員工衷心期待您的再次光臨!
A mu bainianlaodian
Tranquil Comfortable Sleep Double Bed Room
Stayed in Apr 2025
Business traveler
21 review
2.0/10
Posted on May 22, 2025
Avoid the big thunder. Except for the good housekeeper, the points are reduced from the entrance.
Facilities: It’s okay that the facilities are old, at least the basic functions should be easy to use, and the hygiene should be cleaned up, right? No signal, Internet TV can’t be watched, and the toilet is just like that.
Environment: Very old-fashioned
Service: The housekeeper adds points, and the lady at the front desk who checks in also adds points.
Sitting there with your legs crossed deducts a lot of points, frowning and looking back and forth at the guests really shows your quality
Two sauna tickets (fire dragon bath): Two people went in and took a bath by the way, and they didn’t need to say anything. The old man who took the bath told my brother no less than 15 times to add mud treasure, vinegar, and head massage. It was not until I confronted him that he was quiet.
I have lived in hotels for many years, and this is the first time I have encountered such a poor front desk, facilities, etc.
It feels that the housekeeper is the only one in the whole hotel who is trying to provide good service.
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Guest User
New Chinese-Style Courtyard Double Bed Room (Zero Pressure Mattress + All-Night Comfort Sleep)
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 4, 2025
The hotel is very close to the Xi'an Road business district. The bathroom is well-equipped with toiletries. The room's color and layout are retro. The room the housekeeper arranged for me was very clean and I had a good rest. The service was very thoughtful and the questions I asked were answered quickly. The service was very efficient. I will stay here again next time. It was a very satisfying experience~
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Response from Property: Dear guest: Hello! Thank you for your review. As long as you like it, Xiaozhou will remain the same in the future. I believe you will love Xiaozhou. Xiaozhou will continue to move forward and use our better service to exchange for your comfortable journey. I hope you will always support Shizhou Yunshui and like Xiaozhou!
Napaxiguzhilang
Large Screen Audio-Visual Twin Room
Stayed in Mar 2025
Booked for others
12 review
10/10
Outstanding
Posted on Apr 28, 2025
The room is very large and spacious. Although the equipment is a bit old, it can be seen that it is carefully maintained. There are too many hotels around.
Especially the hotel's bathroom, which is super large and clean. The free ticket to take a bath is the happiest thing.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a high star standard. We look forward to your next trip, and we can create more perfect service for you.
Anonymous User
Tranquil Comfortable Sleep Double Bed Room
Stayed in Mar 2025
Solo traveler
30 review
7.7/10
Good
Posted on Apr 20, 2025
I arrived at the hotel to check in at around 8pm. It was not far from the airport by taxi. The subway entrance is just a five-minute walk away. The location is not very good nor very bad. Let me talk about the good things first: the service is really okay. The corridor and the room were so smelly that it was hard to breathe. After I talked to the front desk, they upgraded me and personally helped me move my luggage to the new room. Thank you, young lady. I don't know why the corridors and rooms of such a big hotel are so hard to breathe, the musty smell is so strong.
Hygiene: I thought that it was a four-diamond hotel anyway, so even though it had a lot of negative reviews, I still believed that the hotel was not that bad. Actually, I was really disappointed. The room facilities were very poor, there were hairs on the floor, the hollow decorations on the bed back were all covered with dust, and there was a lot of dust on the side of the TV. For a tourist who often stays in hotels from all over the country, it was really not a good experience. Basic hygiene cannot be guaranteed.
Environment: The environment is just average. I didn’t experience the bathing myself so I don’t know how it is. I go out early and come back late every day, so I just turn a blind eye. The lady at the front desk said that she would send me a template after giving me a free upgrade and asked me to give a five-star review. Sorry, I can only rate it based on my actual stay experience.
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Guest User
Large Screen Audio-Visual Twin Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 14, 2025
The service here is simply five-star! The staff is not only super nice but also super professional, with a super good attitude and a sweet tone of voice. Every step of the check-in process is filled with patient smiles. Moreover, the design of the hotel is full of the elegant charm of Chinese classics, just like the warmest corner of home. Such an experience makes people forget any worries outside and only feel the warmth and beauty of home. (✧∀✧)/ From the soft lighting to the neat array of supplies, every detail shows the hotel's careful care. You can also experience the sauna bath on the second floor of the basement for free, and the ticket is free! You don't need to bring anything, there is everything there, shower gel, shampoo, even body lotion, moisturizing water essence lotion for face, I am shocked, what kind of nanny hotel is this! ! There is also breakfast, laundry, gym, and luggage can be stored after check-out. It has everything you need. I just want to live here all the time! ! !
Original TextTranslated by Google
6/14
Response from Property: Dear guests: Hello! In order to find a romantic and poetic life, we choose to travel; in order to meet our expectations for hotel services, we choose the friendly and warm Shizhou Yunshui Hotel. Thank you very much for your high evaluation of our hotel services. When you come next time, we will continue to provide you with high-quality services so that you can always enjoy a high-quality stay experience. Welcome to visit us next time!
Guest User
Queen Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 6, 2025
The hotel has convenient parking and fast check-in. The housekeeper, Sister Fangfang, is very considerate and answered all questions. The room arranged was very nice and clean, with complete disposable supplies. The rest was very good and quiet. There is also a bath and steam sauna downstairs in the hotel, which is very comfortable. I had a very comfortable stay and will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust and choice in Shizhou Yunshui! From the moment you step into Shizhou Yunshui, you are our family. We hope to take care of you like family with our attentiveness. Shizhou Yunshui is your warm home away from home in Dalian! Come home often! Wish you: well!
Anonymous User
New Chinese-Style Courtyard Double Bed Room (Zero Pressure Mattress + All-Night Comfort Sleep)
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 18, 2025
The hotel is comfortable to stay in, with complete facilities and equipment. The takeaway food you order can be delivered directly to the room. There is a shopping mall next to the hotel. The waiters are all very enthusiastic. The front desk manager is very considerate and even gave us shortcuts and delivered the food to our room. It was really thoughtful.
The environment is scored 5 points! The decoration is very tasteful. The room arranged by the front desk is backed by the community. It is very quiet at night and provides us with a very quiet resting space. The room faces a good direction and is full of sunshine. We can also bask in the sun at noon, which feels very healing. The night view is also unbeatable! At Shizhou Yunshui Hotel, I felt the perfect combination of high-quality service and comfortable environment. I sincerely recommend it to friends who come to Dalian.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! In order to find a romantic and poetic life, we choose to travel; in order to meet our expectations for hotel services, we choose the friendly and warm Shizhou Yunshui Hotel. Thank you very much for your high evaluation of our hotel services. When you come next time, we will continue to provide you with high-quality services so that you can always enjoy a high-quality stay experience. Welcome to visit us next time!
Guest User
Large Screen Audio-Visual Twin Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 15, 2025
The service of this hotel is very good. The lady at the front desk is very friendly and helpful, and can meet my needs in time. The room is also very clean and comfortable, and the bed is very comfortable, which brings me a pleasant stay. The location of the hotel is very convenient, and there are many shopping malls and restaurants to choose from in the commercial district. And the transportation is also very convenient, there are subway stations and bus stops nearby. The breakfast of the hotel is also very rich, with a variety of choices, from traditional breakfast foods to a variety of fresh fruits and vegetables. And the quality of the food is also very good, which allows me to have a good start every morning. The facilities of the hotel are very complete, with a laundry room, gym, chess and card room, tea room, and sauna bath, which gives me a good choice for leisure and exercise. In short, whether it is service, location, breakfast, facilities or price, it is excellent. I will strongly recommend this hotel to all my friends and family.
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6/9
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Shizhou Yunshui Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Shizhou Yunshui looks forward to your visit again!
Guest User
Tranquil Comfortable Sleep Double Bed Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 12, 2025
This time I came to Dalian and stayed at Shizhou Hotel. The lobby environment is very clean, the color of the lobby lights and the background music are very comfortable, the service at the front desk is also very enthusiastic, the check-in is fast and professional, the geographical location of the hotel is really very superior, it is very convenient to go anywhere around, and it is very close to the subway station, so there is no need to call a car or take a taxi to go anywhere! There is also a century-old tram at the door. When checking in, I was given a detailed introduction to the breakfast and bathing time. The sanitation of the room is also very clean, the room space is large enough, the mattress is really comfortable, it is a 0-pressure mattress, the bathroom is separated from wet and dry, and the hot water for bathing is also very powerful! The breakfast is very rich and there are many choices, including milk and bread. It is very comfortable to drink a bowl of hot porridge, and there are various hot dishes. When checking out, the front desk lady kindly sent us to the door, and the security guard at the door helped us put our luggage in the car. I like the service of Shizhou Yunshui!
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6/9
Response from Property: Dear guest: Hello! Xiaozhou is very honored by your choice. Shizhou Yunshui is close to Metro Line 1/2, quiet in the bustling city/convenient transportation. There are various bus stops outside, which is convenient for travel. It is adjacent to the Xi'an Road business district and is only 5.4 kilometers away from the Xinghai Square scenic spot. It is also very convenient to walk. We receive not only guests, but also friends from afar. "Friendly, reliable, caring, and thoughtful" is the personal charm that Shizhou Yunshui brings to guests, and it is also the reason why guests love Shizhou Yunshui. Thank you again for sharing. Xiaozhou sincerely waits for you to come home again!
Guest User
Tranquil Comfortable Sleep Double Bed Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 11, 2025
This time I stayed at the hotel on a business trip. The front desk checked in quickly and the service staff was warm and considerate.
The room was clean and tidy, with all the facilities. The bedding was as comfortable as sleeping on a cloud. The hotel's gym equipment was new and complete, and the bath center was a feature.
The breakfast was very good and surprising, with many Chinese and Western food options, freshly made noodles, and delicious wontons. The location is also very convenient, and the surrounding attractions, restaurants, and subway stations are all very close. This stay experience is perfect, and I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Shizhou Yunshui Hotel. We are grateful for your affirmation of the service and stay experience. There are Chinese food and seafood for you to choose from. We sincerely hope that through our continuous efforts, we can continue to exchange your five-point praise for Shizhou Yunshui. We will do better and look forward to your visit. I wish you all the best!
Guest User
New Chinese-Style Courtyard Double Bed Room (Zero Pressure Mattress + All-Night Comfort Sleep)
Stayed in Jan 2025
Business traveler
18 review
6.2/10
Posted on Mar 1, 2025
Good points:
1. It is an old hotel in Dalian, the welcome and service are online, although the decoration is a bit old-fashioned.
2. The hotel is well-equipped and conveniently located, very close to Xi'an Road
3. The bathroom facilities are OK, with bathtubs and floor mats
4. It is equipped with a sauna, and the ticket discount is OK.
5. There is no problem with the front desk service.
Bad points:
1. The hotel's wifi signal was very poor from check-in to check-out. I called the front desk the next night to inform them that the maintenance was off duty [Emm]. The customer service manager's feedback was an old problem. I can't understand it for a big hotel.
Although I asked to change rooms, I had already taken off my clothes.
2. During the daytime of the second day, I was woken up by the noise from the neighbors. The door of the opposite guest was open and the children were shouting. I don't know why they didn't stop it.
3. The cleaning was not clean. When I checked in, I saw obvious remains of wet wipes [Emm]. The edge of the fourth picture in the fourth picture is the wet wipes.
4. There are always two moving trucks at the door of the gym and shower room on the first floor. Is there really no warehouse?
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing to stay in our hotel and taking the time to provide feedback. We value your feedback and sincerely apologize for any inconvenience you experienced during your stay. 1. **Regarding the Wi-Fi signal issue**: We sincerely apologize for this. We have contacted the technicians for inspection and repair, and the inspection lasted for a total of three days. The device display signal is very stable. It may be that you are watching online TV. The TV memory in this room is a bit small, and the cache is too slow, which affects your experience. Next time you check in, please contact us in advance. We will reserve a super large audio-visual room for you. The experience of watching movies and TV in that room is very good. 2. **About noise issues**: We understand the impact of noise on rest, and we are deeply sorry for this. We will strengthen room management and reminders to guests to ensure that all guests can have a quiet resting environment. 3. **Regarding cleaning issues**: We apologize for the incomplete cleaning. Our housekeeping staff have reviewed the situation and will strengthen training and inspection to ensure that room cleaning meets high standards. 4. **Regarding the moving vehicles at the gym and shower room doors**: We have arranged for the relevant departments to make rectifications to ensure that public areas are unobstructed. Your feedback is very important to us. We will continue to improve our services and look forward to your visit again so that we can provide you with a better experience. If you have any further questions or suggestions, please feel free to contact us. I wish you a happy life!
Guest User
New Chinese-Style Courtyard Double Bed Room (Zero Pressure Mattress + All-Night Comfort Sleep)
Stayed in Jan 2025
Solo traveler
4 review
5.0/10
Posted on Feb 6, 2025
Let me start with the advantages:
Although the facilities are a bit old, it is large and barely acceptable, with good sound insulation and is very quiet. The downstairs is conveniently located, very close to the 201 tram station. There are also restaurants, which is convenient.
The disadvantages are also obvious...
1. One of the pillows looks like it has not been changed into a pillowcase, see picture 2
2. There is still a hair on the back of the bathrobe... I dare not use it...
3. When I turn on the TV, there are only Youku videos. I don’t have a membership yet. I can’t load any video I click on. The screen is always blue…
4. Engage in gender discrimination. What made me angry and surprised was the bathhouse downstairs. I saw the reviews on the platform saying that tickets were free for guests staying at the bathhouse. I went to ask the front desk, and the answer was that among the guests staying at the bathhouse, tickets were free for male guests, but female guests had to pay 55. When I asked, it was the hotel's rule... what did they say? Are you so blatantly creating gender confrontation? I was thinking of taking a milk bath, but forget it, I don't dare to consume it if it is so exclusive to women.
5. The flush button on the toilet is on the left, but it’s actually on the right…
In short, it's just average, a fairly "old" four-star...
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The Promise.
Large Screen Audio-Visual Twin Room
Stayed in Oct 2024
Family
13 review
2.0/10
Posted on Nov 13, 2024
Because I am a platinum member of Ctrip, I got a free room upgrade.
After checking in, the upgraded room has a separate living room and bedroom.
The central air conditioner in the room does not produce warm air.
Only the Xiaomi air conditioner installed later in the living room can be used.
The room is located directly opposite the elevator, and the sounds of people coming and going are very clear.
Close the door and sleep. It’s too cold, 18 degrees. You’ll catch a cold.
Sleep with the door open so that the heat from the living room can come in, and you can hear clearly if someone passes by outside, which will cause insomnia.
Sleep, not enough rest.
Eat, breakfast is small, not much.
There is no need to book in advance, Ctrip's room rate on the same day was cheaper than what I booked a week earlier.
The facilities, hygiene and environment are similar to those of the better public baths in the past, the older ones.
For out-of-town tourists, it is not recommended to visit Dalian during this season, as the most famous Tiger Beach is very desolate.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Shizhou Yunshui Hotel. The room we upgraded to is a small suite with a small living room. We sincerely apologize for the unpleasant experience you mentioned about the air conditioning! We attach great importance to your feedback. Upon receiving the message, we immediately arranged for relevant service personnel to strictly check the network, guest rooms and air-conditioning equipment to ensure that every guest can enjoy a comfortable experience here. Breakfast includes Chinese and Western meals, from milk bread, porridge, coffee, fruit, hot dishes, more than 60 kinds of meals. We hope you can give us another chance to serve you. We will wholeheartedly provide you with thoughtful and considerate service. We hope you will feel our progress during your next stay. We look forward to your return and wish you a happy life!
Guest User
Elegant Room (2 Beds) (Bathtub)
Stayed in Apr 2025
Family
11 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is in a great location, within walking distance to Xi'an Road snack street, with a bus stop at the door, tram 🚃, and taxis are very convenient. The hotel breakfast needs to be improved, but everything else is ok. The housekeeper Fangfang provides great service and the room she arranged is very restful! Clean and hygienic!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力,十洲雲水酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。 十洲雲水期待您的再次光臨