Pullman Dali

Pullman Dali Reviews

Pullman Dali

61-1 Erhe South Road, Xiaguan Town, Dali, Yunnan, ChinaSee Hotel Details
Pullman Dali
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1 night

Guest Reviews

9.6/10
Excellent
9483 review
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(9483)
Positive reviews(9405)
Reviews with photos/video(3478)
Delicious breakfast(951)
Nice sea view(905)
Friendly front desk staff(509)
Great swimming pool(247)
Close to airport(112)
Negative reviews(73)
Macriot76
Superior 2-bed Room
Stayed in Jun 2025
Family
18 review
10/10
Outstanding
Posted on Jul 16, 2025
Perfectly nestled in the heart of Dali park area, the location is great—surrounded by endless food options. The property was clean and comfortable and the service was excellent! Will definitely stay again if we're ever back to Dali! 
Response from Property: Dear Guest, Thank you for your comments regarding your stay at the Pullman Dali .It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our friendly service. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience, and we look forward to your future return visits in the future.
Guest User
Selected Room - Lake-View (Double Bed)
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 30, 2025
Beautifully designed hotel with excellent high level views of Erhai. The room interiors are also toddler friendly - the bedside tables have chamfered edges (no sharp corners). They gave a super cute Pullman giraffe plushie too that was very good quality. Kid loved it so so much. More on the room tho. Really beautiful, very relaxing. Really nice seating area in front of the windows, I didn't want to check out. I didn't even want to leave the room during the stay. Breakfast buffet spread was also very delicious. Ate two bowls from the noodle bar and a bit of everything else in one sitting.
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
Suratchata Shu
Deluxe Queen Room
Stayed in Apr 2025
Couple
3 review
8.5/10
Very Good
Posted on May 12, 2025
Nice clean room and up to the international standard. A bit far from local attractions but great to have a jog by Erhai Lake with secure environment.
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
JING SHYAN
Superior 2-bed Room
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on Apr 8, 2025
Location is near to airport. Very helpful front desk staff. A bit disappointed for the dinning restaurant is closing too early and the Luna Bar only serve light snack and drinks.
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
开膛手巴赫
Deluxe Room, One King-size Bed, Lake View
Stayed in Jun 2025
Family
18 review
10/10
Outstanding
Posted on Jul 26, 2025
Astonishing view. Spacious room
Response from Property: Dear Guest, Thank you for choosing to stay with us at Pullman Dali. We are glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I will be sure to share your comments with our team. I hope that you will stay with us again.
Anonymous User
Executive Room, Two Single Beds, Lake View
Stayed in Mar 2025
Family
33 review
9.0/10
Great
Posted on Apr 5, 2025
All in all a lovely hotel with very helpful staff. Soraya and King were very helpful and responsive. A few things to note about the hotel: 1. Happy hour is not a buffet style meal. You have to order. 2. 30 mins to Dali ancient town and an hour away to Xizhou ancient town. 3. The hotel restaurants are both really good. 4. Book lake view room 5. Afternoon tea is lovely
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
Love Traveller
Deluxe Room, One King-size Bed, Lake View
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 16, 2025
I strongly recommend this hotel ! The views are absolutely breathtaking, and the atmosphere is fantastic. My wife loves this place, and we truly enjoyed every moment of our vacation. We were happy and relaxed throughout our stay. The hotel reception and staff are very welcoming and provide excellent service.
Response from Property: 尊敬的賓客：感謝您選擇入住大理鉑爾曼酒店並與我們分享您的入住體驗。南風知我意，吹夢到西洲。我們期待與您的下次見面。賓客體驗經理 Eleven Shi
Amr Mohamed Sayed Mohamed
Selected Room - Lake-View (Double Bed)
Stayed in Jun 2025
Couple
3 review
9.0/10
Great
Posted on Jul 28, 2025
A great hotel with a great view over the lake. We liked our room very much. Staff are helpful despite a lack of English speaking skills. They will use translation apps to try to communicate with foreign guests, which is appreciated. The bar service was not very good, though. The staff in the bar were not welcoming, as if we had come in during non-working hours. Location is in the city centre, but there is always traffic in that area due to congestion.
Response from Property: Dear Guest, Thank you for sharing your feedback regards your recent experience at Pullman Dali Hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future.
Guest User
Executive Room, One King-size Bed, Lake View
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 12, 2025
We had a great experience. The room is modern, clean with high ceiling and fantastic lake view. The newly opened SPA and tea house were impressive. Our guest manager, Angel, has taken the service to the next level. Definitely recommend this hotel and will revisit in the future!
Response from Property: Dear Guest, Thank you for your comments regarding your stay at the Pullman Dali. It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our friendly service. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience, and we look forward to your future return visits in the future.
Teck Chuan
Selected Room - Lake-View (Double Bed)
Stayed in Dec 2024
Family
14 review
10/10
Outstanding
Posted on Jan 8, 2025
Amazing hotel at a perfect location, with a great room with an even greater view. Extraordinary guest service and after-service by Soraya. Highly recommended!
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Jan 1, 2025
Very good hotel, it is close to train station. The attractions old town and east side of lake are further. The gym and amenities are beautiful, breakfast was delicious, we appreciated the cookies from Mona, excellent service.
Response from Property: Dear Guest, Thank you for choosing to stay with us at Pullman Dali. We are glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I will be sure to share your comments with our team. I hope that you will stay with us again.
Yuan Han Willie
Superior Queen Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 20, 2025
1. Beautiful view of Dian Lake from the room. 2. Clean and spacious room. 3. Convenient location and easy access by car to Dali ancient town. 4. Very prompt and good service. 5. A good spread of food at the buffet breakfast. Overall, it is a wonderful experience staying at Pullman Dali.
Response from Property: 尊敬的賓客：感謝您選擇入住大理俊發鉑爾曼酒店並與我們分享您的入住體驗。一起看過的風景，才能抵達心底。賓客體驗經理 Eleven Shi
zhenlei
Deluxe Queen Room
Stayed in Oct 2024
Family
7 review
9.5/10
Amazing
Posted on Nov 28, 2024
Travel with big families and lucky to choose the pullman hotel which has convenient locations, accessible to most of the attractions near the erhai lake. The hotel is very new with fabulous lake view to enjoy the erhai and also xing sheng bridge . We dined in twice for dinner at level 5 grand Chinese restaurant. The food quality is above average and price reasonable with additional 10% off for hotel guests.
Response from Property: Dear Guest, Thank you for choosing to stay with us at Pullman Dali. We are glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I will be sure to share your comments with our team. I hope that you will stay with us again.
Isaac Jonathan Tien Siong
Selected Room - Lake-View (Double Bed)
Stayed in Jun 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Jul 20, 2025
Great stay in Dali Pullman! 2nd time staying here and truly enjoyed the stay here.
Response from Property: Dear Guest，Thank you for your comments regarding your stay at the Pullman Dali .It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our friendly service. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience, and we look forward to your future return visits in the future.
Anonymous User
Superior Queen Room
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 25, 2024
I have been serviced by Pullman Hotel in Dali for 2 nights. I am very impressed by the service of the staff, especially Mr. Edison. On the day I arrived, my luggage was broken. He was able to advise me where I could buy a new one, and he also took care of my luggage and brought it to my room when the room was ready. He always informed me and took good care of me. The other staffs were also very helpful. They are able to communicate with me well, and provided other services, such as breakfast, called a taxi to my destination, opened and shut the car's door for me. It showed a lot of care. I was very impressed. If I come to visit here again, I will definitely choose Pullman Hotel.
Response from Property: Dear Guest，Thank you for your comments regarding your stay at the Pullman Dali .It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our friendly service. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience, and we look forward to your future return visits in the future.