Hotel Del Luna Boutique Reviews

Service is not bad but my experience was bad. Smart door broken, water counter service took a long time, receptionist checked information before giving me the door key even though I had checked in, came back late and made things difficult for the customer. Will not come back.

This is a hotel that opened not long ago. The facilities are good. The check-in experience at the front desk is not very good. The details need to be improved. The other staff are smiling and polite. The king-size room is on a lower floor. There are a lot of Vietnamese motorcycles, and they drive very fast and make a lot of noise!

If you are not a guest who will be leaving early in the morning and want to sleep in and relax, I do not recommend the 7th floor. The 8th floor is a restaurant, so the noise between floors is too loud.

It is a very nice hotel, centrally located near the sea and the city's highlights. Excellent service in all areas. The room is very large and comfortable. Very cozy beds and pillows. The price/performance ratio is top class.

The room is spacious and good for the price. There are many places to eat near the hotel as it is near Koreatown.

The female staff at the hotel front desk has no memory and has a bad attitude. When she checked in, she asked for a late check out of 12:30. She confirmed that the check in time would be 12 o'clock the next day. She also called the room to urge her to check out at 12 o'clock. When we checked out at :30, we went to the front desk and asked him why he called after confirming late check-out, but he said he forgot, and then asked us to wait for 3 minutes to check the room. Later, he said that a laundry bag was missing in the room and asked us to compensate. , but we have never used his items at all, because each item has to be charged, and the water bottle in the room is also from Rong. I don’t know if it has been cleaned, so we dare not use it. Later, we insisted that we would not compensate. Thinking about it again Since every guest who checked out was asked to pay at the front desk when they first checked in, the sales practices of this hotel are very problematic. It is recommended that if you want to stay in this hotel, you should take a video to record clearly when you check-in. , because when they surrender to you, they will show you a video that they said was filmed before you checked in, but they don’t know whether the filming time is true or not. Be careful of this black shop👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 👎 🏻👎🏻👎🏻👎🏻

Hotel nothing special, river view

It's in an awkward location... there are a lot of places under construction nearby... Actually, I don't really recommend it. The breakfast is delicious... The breakfast is delicious... It's a small pool, but it's an infinity pool, so if you like the weather, the pictures come out pretty..

I can’t thank this guys enough… I ask them for some help for a surprise to my girlfriend for her birthday and what they did exceded my expectations. They organised some balloons , rose petals , elephant towels and a big happy birthday above the bed . I work as a manager in a restaurant and I can confirm the service of the staff is 100/10 !! The receptionist was always there for any help I needed , the concierge greeted me every time I passed through reception and the rest of the staff was always polite and friendly. Room was very clean and exactly how it looked in the pictures , the breakfast was a buffet type with plenty of choice and the location is few meters from the beach . If the owner/ manager read this message please take care of your staff because they are really there for anything your customers need . Once again THANK YOU to everyone who works here and thank you for giving to my girlfriend an unforgettable birthday. Wish you all the best :)

Excellent breakfast! Young, talented chef makes amazing guilty pleasure cream puffs and Portuguese nata de pasteles as well as Asian beer noodle soups. Delicious and comprehensive spread in the morning to start the day. Beautiful, spacious French styled rooms. Tony at the front desk and our young lady bartender were friendly, helpful and sweet! They represented the hotel very well. Hotel is lucky tto have them on staff!

Excellent. Great location. Excellent staff absolutely amazing staff in all departments. Beautiful room. Great breakfast. Lovely pool although amount of sunbeds was limited i always got one. This hotel is out of this world the room was sooooo nice. Excellent all round

Fantastic hotel. Beds are very comfortable with a king bed and good size room. The breakfast was exceptional with both western and Asian choices. Hue (cook at breakfast) did a great job with my omelette every morning plus bacon. The infinity pool was great to cool off after the beach. I would say that this hotel compares to any 4 star hotel in North America. Overall service was great.

We were only in Danang for one night to see the Dragon bridge but unfortunately we’d become ill with nasty colds so we cancelled our sightseeing to have dinner and go to bed early. On entering the room, I was surprised at how tiny it was. The photos were definitely deceptive. Other than that, it seemed fine - very basic but fit for purpose. We did note that there was no in-room safe though. I then looked for the room service menu however, oddly for a hotel, there is no room service. However the room information (which was predominantly in Vietnamese) said there was a restaurant on the 8th floor which appeared to be open until 8:30pm and a bar on the 9th floor which I guessed must serve snacks. So we headed upstairs. The restaurant was closed (not closed off as we could walk in there but it was empty and no lights on ect) so we headed to the bar…. That was totally devoid of life too. The bar area features the infinity pool which, if we’d been healthy, we would have loved to have a dip in - the area is gorgeous. So we went back to reception to see if they could order some food in for us (we really felt very unwell and it was now raining too) but the receptionist spoke very little English and didn’t seem to understand us so we reluctantly headed out to find food. Thankfully there was a restaurant basically next door and we managed to order some fried rice for dinner. Maybe our ill health impacted on our impression of the hotel but I was really quite amazed that a hotel in a major tourist town is so ill equipped and under-utilised. I certainly wouldn’t recommend the Del Luna. The hotel management is missing out on turning this place into something special.

I booked here for only 1 night. The family room have 2 big beds, comfortable bed, clean room. This room has private balcony but no chair and no table. When you open the main door to enter to this room, you can see a table for sink, mirror and some facilities such as comb, face towels...so I did not like this set up way. 😜😜. The pool is on the top floor. They arrange a staff to take of care you, that's good service. But I think he should look around to fill more pool towels. ( It was cold when you finished to swim, I only found 1 towel for my children) The breakfast is good, there are not much choices, but it is enough for a meal. The location is nearly the beach, you can easy to walk to there. Overall all are good!