Best Croydon Hotels

"I booked for Family Two Double room. However we checked in after dinner (but we dropped off our luggages at 6pm under our name) they said this type of rooms are fully booked and kindly upgrade to a room to a suite. It’s very kind of that but we really don’t want to sleep on a sofa bed we told them many times. They promised someone will come help fixing the sofa bed and the room is nice.  However, when the man arrived he said we should request for a sofa bed when we make the booking so that house keeping can help. We told him originally we booked a two queen beds room, he keeps repeating that we didn’t request earlier. He opened the sofa bed with only dirty mattress then asked us whether we have our own bedding?!?!?! Of coz not!! He said he will go and find some hotels one and then comes back and asked us to do the bedding ourselves! LOL  Finally he offers help to fix the bedding but we feels sorry to him sounds like that’s not his duty, we let him go and do it ourselves.  I am quite surprised and wonder we paid 200 pounds per night for 4 stars hotel but I have to do my bedding myself and being blamed by staff. The air con seems broken the mode cannot be change from heater to air con mode, i tried to set to 20C but ended up goes up to 24.8C in 3 hrs and I am sweating, I called someone to fix it and the same staff told me to turn the whole thing off and open the window so the room will cool down! LOL I don’t want to be frozen in bed the next morning under 2C outside. I insisted to fix the air con and he pressed the whole thing with few buttons together hardly for like 20 times which scared me, it’s turns to air con mode magically !!! But still the set temperature can’t goes up higher than 21C. Anyway, better than sauna or in the freezer. Finally I can rest and pleased that I can check out the next morning. This hotel is nice and clean, parking is convenient, that’s why i came back the 2nd time. However this experience was terrible. 😢"

"Front desk staff were friendly and professional. The room was small with no extras like a kettle etc, but it was adequate and the beds and shower/toilet were clean. This is a budget hotel conveniently located for East Croydon station, with a small supermarket just across the street and a large shopping centre 10 minutes away on foot."

"The hotel was in a great location, less than a 5 minute walk to East Croydon train station with a really regular train service back into the centre of London. Always tap in and out of the stations as it gives you the best rate for travel, we got stung for this on our journey out to the hotel on our first night as we didn't know East Croydon had tap out facilities, but they do. So always tap in and out instead of buying train tickets in advance. The hotel is clean and fresh downstairs and smells really good as you walk into the lobby. Our room was a great size, with two double beds so we could stretch out if we wanted to, really clean and a good size bathroom with bath and shower facilities. The hairdryer in the room was set at an extremely low voltage, which was really poor, as for someone with long thick hair like myself it took forever to dry. The breakfast service was also a little lacking, we could tell the hotel were short staffed as both days when we came down there was barely any hot food available. This was replenished when we asked but is something that should be kept on top of really. Nothing too big of a deal though, as we got everything we asked for in the end, and the quality of food was ok. We will be back next time we plan a trip to London, either to see shows or go to the football at Wembley."

"Room is clean and cosy. Worth the price. Recommended to stay if you want not so expensive but elite type hotels. 15 mins walk to train station and 20 mins away train ride ro central London. Breakfast is really delicious and generous. You can even take away some bread and fruits if you can't have the buffet."

"I have stayed in this hotels several times, it is conveniently situated, has parking facilities, easily accessible from the railway station. Excellent breakfast , very good service, overall"

"Out of town and good for overnight stay if you are attending events nearby. Stayed for two nights, cleaning clothes and wipes were left on the table on the second day. There were no towels in the room, and I had to call the reception to get it when I got back late the following day."

"The staff were very friendly and helpful. There are bus stops and a train station within a few minutes walk and has free parking for a few cars. There's kitchen facilities available for use and free WiFi. The place is very dated and in need of decoration. The baths are stained with a shower head coming of the taps that has no pressure. For the price charged I wasn't expecting a 5 star hotel but this was value for money."

"The hotel's location is incredibly convenient, being very close to the train station, which provides excellent access to London and its surrounding areas. (A helpful tip for travelers: train tickets booked via Ctrip often come with a discount.) The hotel service was outstanding, and our room was spotlessly cleaned every day. It's truly an ideal accommodation choice for London."

"Had an amazing 5 day stay. The reception staff were super friendly. The hotel is also really close to public transport and super market.. Highly recommend!"

"The hotel room is moderately spaced, the hotel is halfway up the mountain, quiet and good environment. The hotel's bedding is very comfortable and especially sleep-friendly. The hotel is far from the bus station and the MRT station, and the excessive luggage should be particularly cautious."