Best Croydon Hotels

"I booked for Family Two Double room. However we checked in after dinner (but we dropped off our luggages at 6pm under our name) they said this type of rooms are fully booked and kindly upgrade to a room to a suite. It’s very kind of that but we really don’t want to sleep on a sofa bed we told them many times. They promised someone will come help fixing the sofa bed and the room is nice.  However, when the man arrived he said we should request for a sofa bed when we make the booking so that house keeping can help. We told him originally we booked a two queen beds room, he keeps repeating that we didn’t request earlier. He opened the sofa bed with only dirty mattress then asked us whether we have our own bedding?!?!?! Of coz not!! He said he will go and find some hotels one and then comes back and asked us to do the bedding ourselves! LOL  Finally he offers help to fix the bedding but we feels sorry to him sounds like that’s not his duty, we let him go and do it ourselves.  I am quite surprised and wonder we paid 200 pounds per night for 4 stars hotel but I have to do my bedding myself and being blamed by staff. The air con seems broken the mode cannot be change from heater to air con mode, i tried to set to 20C but ended up goes up to 24.8C in 3 hrs and I am sweating, I called someone to fix it and the same staff told me to turn the whole thing off and open the window so the room will cool down! LOL I don’t want to be frozen in bed the next morning under 2C outside. I insisted to fix the air con and he pressed the whole thing with few buttons together hardly for like 20 times which scared me, it’s turns to air con mode magically !!! But still the set temperature can’t goes up higher than 21C. Anyway, better than sauna or in the freezer. Finally I can rest and pleased that I can check out the next morning. This hotel is nice and clean, parking is convenient, that’s why i came back the 2nd time. However this experience was terrible. 😢"

"Front desk staff were friendly and professional. The room was small with no extras like a kettle etc, but it was adequate and the beds and shower/toilet were clean. This is a budget hotel conveniently located for East Croydon station, with a small supermarket just across the street and a large shopping centre 10 minutes away on foot."

"Conveniently located near to both east and west Croydon train stations, tram stops and bus stops. , Super easy to commute everywhere I need to go. Nice spacious clean room. Lovely front desk personnel. Speedy wife connection. Looking forward to staying again soon."

"What I like : The breakfast! It is not fanciful but enough variety and selection for one to be well fed. I wish there is more vegetarian option as the current vegetarian sausages (?) contains onion. Which is not edible for me, of which our vegetarian practice do not consume onion, garlic , leek The front desk. The young Caucasian lady and the Asian ( I think is Indian if not mistaken ) are both really helpful. The kitchen crew, I think one of the lady's name is Adele or Adela. It was very cold on the day I stayed there , so I can imagine the hard work to withstand the cold and get all food prepare for hotel guests by 6/ 6.30. I am grateful. Gratitude to kitchen team The plumber / engineer. He came helping me to fix the toilet as the water keep flowing. He work really hard towards it getting in and out of the room as the problem is abit tricky. Please recognise his hard work, dedication and determination. I am happy with my stay, it makes me look forward to staying in Holiday Inn when I visit other countries. Sounds like a promising and reliving brand I would be in good hands anywhere I go."

"The very small is just was it says on the tin, note there’s no AC just a desk fan and the TV in the room wasn’t a smart TV so if you love relaxing to Netflix in the evening take your fire stick with you. Mobile network isn’t the greatest so connect to the hotel’s wifi. Staff are attentive and very friendly, making sure you’re comfortable and well taken care of."

"Out of town and good for overnight stay if you are attending events nearby. Stayed for two nights, cleaning clothes and wipes were left on the table on the second day. There were no towels in the room, and I had to call the reception to get it when I got back late the following day."

"The staff were very friendly and helpful. There are bus stops and a train station within a few minutes walk and has free parking for a few cars. There's kitchen facilities available for use and free WiFi. The place is very dated and in need of decoration. The baths are stained with a shower head coming of the taps that has no pressure. For the price charged I wasn't expecting a 5 star hotel but this was value for money."

"The room was very small. London hotels are notoriously expensive, so the price for this one was fairly standard. I ended up booking Hilton hotels for the rest of my trip because, honestly, the overall quality and value here just don't compare to what you get for your money in China, but I suppose that's just the reality of prices in the UK. On the positive side, the transportation links were excellent, making it very convenient to explore."

"Had an amazing 5 day stay. The reception staff were super friendly. The hotel is also really close to public transport and super market.. Highly recommend!"

"The hotel room is moderately spaced, the hotel is halfway up the mountain, quiet and good environment. The hotel's bedding is very comfortable and especially sleep-friendly. The hotel is far from the bus station and the MRT station, and the excessive luggage should be particularly cautious."