Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.5
Service8.7
Cleanliness8.6
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All reviews(74)
Positive reviews(67)
Reviews with photos/video(15)
Convenient location(16)
Easy to get around(15)
Awesome rooms(13)
Close to train station(12)
Great service(11)
Awesome stay(6)
Delicious breakfast(5)
Negative reviews(7)
Guest User
King Room
Stayed in May 2025
Couple
1 review
6.0/10
Posted on Jul 11, 2025
The room was good but there was a foul smell in the bathroom.
The location was great and convenient from the Lille Europe Eurostar Station.
Zoe hmm
Twin Room
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Jul 31, 2025
nice with dogs, mice location, recommended for eurostar travellers
Xin&Co
King Room
Stayed in Apr 2025
Couple
2 review
8.0/10
Very Good
Posted on May 5, 2025
The hotel is situated just accross the street of Lille Europe train station and about 15min away by foot from old town.
We were on the 7th floor with a lovely view of the near by park and bridge. The hotel has been renovated not long ago so everything felt like new. I would recommend this hotel if you need to be close to the station.
Noe
King Room
Stayed in Jun 2025
Couple
9 review
9.5/10
Amazing
Posted on Jul 20, 2025
Great location, nice room specially the one looking on the old town! We got upgraded at check in to the Executive room that we appreciate a lot.
Guest User
King Room With Sofa Bed
Stayed in May 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jun 19, 2025
The location is very good, close to Lille Europe train station. The scenery outside the window is beautiful, the hotel facilities are very new, the room is very quiet, the hygiene is very good, and the front desk staff is very friendly.
Joe the world citizen
King Room
Stayed in Mar 2024
Solo traveler
70 review
9.0/10
Great
Posted on Apr 15, 2024
The hotel is located just across from Lille Europe train station. It is perfect for overnight stay to catch early morning train. During the stay, the gym was broken, which was not a good sign. In addition, although the room is quite comfortable and clean, the quality of the bathroom can be improved.
Jafr
Queen Room
Stayed in Aug 2024
Traveling with friends
23 review
7.5/10
Posted on Nov 3, 2024
Nice hotel very closed to station. Friendly and courteous receptionists. Good breakfast.
Guest User
Twin Room
Stayed in May 2024
Business traveler
1 review
7.0/10
Posted on Jul 7, 2024
Convenient location, right across from the Lille-Europe station and close to the main subway station and the city center. There is a Carrefour market in the Westfield shopping mall across from the hotel, which was great. The hotel is a bit old though. There is an AC, but it is not strong, and I can only control weak to strong instead of exact temperature. I recommend this hotel for its convenient location.
Guest User
King Room
Stayed in Jan 2024
Solo traveler
10 review
5.5/10
Posted on Feb 4, 2024
I will be careful from now on to book via trip.com as not accurate!
No way this is 4 stars hotel and no way opened last year ! Nonsense as already looks run down! The lift broke down ( the only lift by the way) !
Never again !
TheJohnJayTravels
King Room-Accessible
Stayed in Oct 2023
Business traveler
41 review
8.5/10
Very Good
Posted on Jan 6, 2024
Great location, friendly staff and a good compromise for who travels for business in Belgium and France
Guest User
Standard Room
Stayed in Jul 2023
Couple
85 review
6.0/10
Posted on Aug 27, 2023
The carpet is dirty. The only advantage is that it is close to the Eurostar. Ten minutes' walk is another railway station to Dunkirk and Paris, Normandy and so on. Anyway, I have endured it for two nights, which is not as good as some new and good Samsung.
对不起皇冠假日的品牌!地毯脏兮兮的,唯一优点就是靠欧洲之星近,走十分钟就是另一个火车站去敦克尔克和巴黎,诺曼底之类近。反正忍着对付了两晚,都不如一些新的好的三星。
Guest User
King Room
Stayed in Dec 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Apr 5, 2025
Great
XingJian Zhou
Standard Room
Stayed in Aug 2022
Business traveler
14 review
8.5/10
Very Good
Posted on Sep 24, 2022
it's close to Lille European train station, the breakfast is perfect, room service is fine.
Saeed Nasar
King Room
Stayed in Jul 2022
Couple
9 review
5.5/10
Posted on Aug 11, 2022
The Hotel location is ok but the room are not clean at all. The front desk people are very friendly and helpful.
The Hotel really need improve cleaning standards especially for crown plaza.
Guest User
Twin Room
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Mar 15, 2025
The room is clean and the location is excellent. It is next to Lille Europe Station and a 10-minute walk from Charles de Gaulle Square. There are bars and French restaurants nearby.