Ibis Mâcon Sud Crêches

Booked just the one night on route from Spain. We were checked in by a very distant female who didn’t want to be there. We were appointed our room and just smiled. We opened the door a smell of greasy hair hit us. Then a dirty pillow case had been left on floor this was obviously a cleaner mistake. Which I understand. When I went to reception to explain and showed her a photo I had taken of the pillow case i asked had the room been cleaned things really changed the female who checked us in wasn’t happy about my query and said I will look. She looked grabbed the dirty pillow case said all pillows smell like this it is the laundry we use. We said we would like to change room. We were then given a single disabled room. A cat would have struggled to have moved in it. We did not complain again. Just smiled and let her think we were happy. At 6:30am the fire alarm went off and the whole hotel had to evacuate. It was a false alarm but the 2 ladies who were there doing breakfast thought it was a big Joke and laughed. Sorry but the price I paid this was a nightmare stay. I have been an Accure member for many years and this was totally unacceptable.

Never again. Checked in and when we arrived in room the room had not been cleaned. Dirty pillow case still on floor. Pillows smelt of greasy hair. I went to reception and the lady came to the room with me she said this was normal. We requested a different room and were given a disabled room that was tiny. The hotel was not even half full she could have given us any room but was not happy we had complained. We were woken at 6 am by a fire alarm and the whole hotel were outside. We used the bar and restaurant and the food was excellent

An ok hotel for an overnight stay. The best part is the proximity to a Carrefour supermarket to get food and snacks. The worst part is that the rooms are extremely basic without even tea and coffee making facilities

All works very efficiently. Very friendly staff. Restaurant has improved significantly (ordering and arrival of food was a bit chaotic on my last visit).

Lovely extrêmely clean hotel Lovely manager/owner Denis Lovely bar young lady Food in restaurant in evening terrible don't bother walk out to one lots locally. Overpriced and small portions Breakfast very good lots of choice. Woukd recommend

Great breakfast (which is open from 6am, perfect when getting back on the road), clean small room, good shower, secure store for bikes, easy parking, little but nice pool with a limited sitting area, perfect for a refresh after a long drive. Restaurant, more a bistro, basic, simple with limited food. Hotel is on a trading estate with a huge shopping centre a two minute walk across a parking lot so you could if you wished get yourself a picnic from the massive Carrefour or a takeaway. Staff happy to help. Recommend for a one night stop going south from Calais, good value too.