Heritage Inn Hotel & Convention Centre - Cranbrook
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1 night
1 room, 2 adults, 0 children
All properties in Cranbrook
Heritage Inn Hotel & Convention Centre - Cranbrook
803 Cranbrook St N, Cranbrook, British Columbia, V1C 3S2, Canada
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We Price Match
Highlights
Delicious breakfast
Lots to do
Free parking
Pets welcomeAmenities
Public parkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Golf course
Bar
Restaurant
All amenities
Property Description
When you stay at Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook, you'll be connected to the convention center, within a 5-minute drive of Tamarack Centre and Cranbrook History Centre. This hotel is 1.5 mi (2.4 km) from Cranbrook Golf and Country Club and 2.6 mi (4.2 km) from Wildstone Golf Course.
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7.7/10
Cleanliness7.7
Amenities7.7
Location7.7
Service7.7
All 99 reviews
Surroundings
Airport: Canadian Rockies International Airport
(13.6 km)
Landmarks: Kootenay Indoor Golf
(160m)
Landmarks: Cranbrook Public Produce Garden
(330m)
Landmarks: Key City Gymnastics
(390m)
Landmarks: Connect Church Office
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Premier Queen Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Standard Room, 2 Queen Beds (Pet Friendly)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
5
Standard Room, 2 Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
4
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
Guest Reviews
7.7/10
Good
99 reviews
Verified Reviews- Cleanliness7.7
- Amenities7.7
- Location7.7
- Service7.7
Average for similar properties in Cranbrook
Guest User
August 18, 2025
Good location for a stop between Langley and Lethbridge. Only issue: no sparkling mineral water in the lounge
Guest User
August 14, 2025
This place is beyond needing a renovation, it needs to be torn down. Either you have a working but very loud A/C and bathroom fan, or they don't work at all. The rooms are dirty and musty. Staff is ignorant and ignore the do not disturb signs on the door. And it does not matter what floor you get put on, you have to take stairs. The sign at the front says "If you can't be nice, leave". Maybe this should be shown to your employees daily as they need it to apply to them as well.
karls510
August 24, 2024
When we first arrived we noticed a few homeless people around the hotel. Walked down the street to find a place to get dinner and walked past homeless people smoking crack. Parked my motorcycle by the front door overnight and had parts stolen from my bike. The hotel room was good, the breakfast was good , but the atmosphere around this place is not safe.
Guest User
September 21, 2023
The staff here are exemplary. They were helpful, cheerful and competent. The hotel is in good shape and the room was clean and comfortable. The buffet breakfast was hot, varied and delicious. I would highly recommend this hotel for travellers.
Guest User
September 2, 2023
A sign at the desk read “back in 5 minutes”. So I went back to my car to wait. Went back inside and there was still nobody there. How does one get a room here? Nevermind, I walked out for the last time and drove down the road and stayed at the Prestige instead. I’m glad there was nobody at the Heritage to serve me because I found a much better hotel.
Guest User
August 3, 2023
We travel on a motorcycle and by the end of the day we're exhausted, hot and cranky. The sign out front said pool and hot tub so we stopped. It was half the price of the Best Western down the street so we were skeptical. The guy at the front desk was super friendly and helpful. The room and bath were VERY CLEAN. The hot tub was hot but the jets could use some TLC. The bed is a beautyrest mattress and felt better than home. Breakfast was delicious... and I don't usually participate in breakfast.....BUT they had fancy scrambled eggs, tator tots, sausage, and pancakes. There was cold cereal, hard boiled eggs and yogurt too. They certainly set the bar high for wherever we end up tonight!!
Guest User
January 31, 2023
Stayed here on July 15h 2022. The person at the counter was very rude and didn’t appear to care about the customer. There was a constant stream of people in the parking lot holding signs asking for money and I’m pretty sure there was a guy in a big white van selling good from the back of the van. The amenities were ok but everything else, including the service, was very disappointing. Don’t recommend.
Guest User
January 31, 2023
On a bus tour from Saskatchewan to Seattle. 2 buses with 80+ people. The staff provided over the top service for our group. All the staff from owners, managers, housekeeping and waitresses were there to make sure our every need was met. A lot of larger hotels could take a page from their book on how to treat their guests. We would fully recommend this hotel over all others in the area.
Guest User
January 31, 2023
Older hotel. Very clean. The staff and owners bent over backwards for us. There wasn’t an elevator, but the staff helped with luggage. We will definitely stay there again, because pets are welcome too.
Services & Amenities
Most popular amenities
Public parking
Free
Gym
24-hour front desk
Luggage storage
Additional charge
Wi-Fi in public areas
Free
Golf course
Off-site
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Fax/copying service
Additional charge
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Public parking
Free
Front desk services
24-hour front desk
Luggage storage
Additional charge
Languages spoken
English
Food & drink
Room service
Bar
Lobby bar
Health & wellness
Golf course
Off-site
Mountain climbing
Gym
Public areas
ATM
Vending machines
Business services
Multi-function room
Conference room
Additional charge
Wedding service
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & security
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 250.00 (approx. SAR 672.91) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CAD 20.00 (approx. SAR 53.84) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 19 years old
Paying at the hotel
Property Description
- Number of Rooms: 54
Phone:+1-250-4894301
When you stay at Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook, you'll be connected to the convention center, within a 5-minute drive of Tamarack Centre and Cranbrook History Centre. This hotel is 1.5 mi (2.4 km) from Cranbrook Golf and Country Club and 2.6 mi (4.2 km) from Wildstone Golf Course.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Skylight Cafe or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Skylight Cafe or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Heritage Inn Hotel & Convention Centre - Cranbrook?
The cancellation policy for Heritage Inn Hotel & Convention Centre - Cranbrook varies depending on the type of room and booking conditions.What is the cancellation policy for Heritage Inn Hotel & Convention Centre - Cranbrook?
What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre - Cranbrook?
Standard check-in time at Heritage Inn Hotel & Convention Centre - Cranbrook is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre - Cranbrook?
Can I bring my pet inside the Heritage Inn Hotel & Convention Centre - Cranbrook?
Pets are allowed on request at Heritage Inn Hotel & Convention Centre - Cranbrook. Charges may be applicable.Can I bring my pet inside the Heritage Inn Hotel & Convention Centre - Cranbrook?
How far is the Heritage Inn Hotel & Convention Centre - Cranbrook from the closest airport?
The closest airport is Canadian Rockies International Airport, and it is about 14 mins from hotel by car (13.6 km).How far is the Heritage Inn Hotel & Convention Centre - Cranbrook from the closest airport?
About This Property
| Nearest Airport | Canadian Rockies International Airport |
|---|---|
| Distance to Airport | 13.59KM |
| Average Price From | SAR337 |
| Hotel Star Rating | 2 |