Heritage Inn Hotel & Convention Centre - Cranbrook
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1 room, 2 adults, 0 children
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Heritage Inn Hotel & Convention Centre - Cranbrook
803 Cranbrook St N, Cranbrook, British Columbia, V1C 3S2, Canada
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Highlights
Delicious breakfast
Ideal location
Lots to do
Free parking
Pets welcomeAmenities
Public parkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Golf course
Bar
Restaurant
All amenities
Property Description
When you stay at Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook, you'll be connected to the convention center, within a 5-minute drive of Tamarack Centre and Cranbrook History Centre. This hotel is 1.5 mi (2.4 km) from Cranbrook Golf and Country Club and 2.6 mi (4.2 km) from Wildstone Golf Course.
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7.6/10
Cleanliness7.7
Amenities7.6
Location7.7
Service7.6
All 95 reviews
Surroundings
Airport: Canadian Rockies International Airport
(13.6 km)
Landmarks: Kootenay Indoor Golf
(160m)
Landmarks: Cranbrook Public Produce Garden
(330m)
Landmarks: Key City Gymnastics
(390m)
Landmarks: Connect Church Office
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Premier Queen Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Standard Room, 2 Queen Beds (Pet Friendly)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
5
Standard Room, 2 Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
4
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
Guest Reviews
7.6/10
Good
95 reviews
- Cleanliness7.7
- Amenities7.6
- Location7.7
- Service7.6
Average for similar properties in Cranbrook
Review summary
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Location: Good location for a stop between certain places, central location(based on 1 review)
Guest User
August 18, 2025
Good location for a stop between Langley and Lethbridge. Only issue: no sparkling mineral water in the lounge
Guest User
August 14, 2025
This place is beyond needing a renovation, it needs to be torn down. Either you have a working but very loud A/C and bathroom fan, or they don't work at all. The rooms are dirty and musty. Staff is ignorant and ignore the do not disturb signs on the door. And it does not matter what floor you get put on, you have to take stairs. The sign at the front says "If you can't be nice, leave". Maybe this should be shown to your employees daily as they need it to apply to them as well.
Rebecca
August 24, 2025
The room was out dated and smelled like smoke. I think a good deep cleaning of the carpets and a fresh coat of paint would help with the smell and the out dated feel. The breakfast was great!
Kevin
August 24, 2025
Quick Golf trip overnighter
Hotel was pretty good overall. Room was good, clean.
Ceiling above shower needed cleaning and mattress was too soft for my liking but overall a good experience.
Gordon
August 21, 2025
For a hotel this size, and I was with a big group, the lack of hot water surprised us. I had to wait until 1030 pm before I could take a shower. I heard others had the same issue.
Meloney
August 19, 2025
It was great for our one-night, passing through town stay. Beds and bathroom were clean. Some things could use updating (carpet, mattresses), but we would stay here again. The hot breakfast was a bonus!
Trevor
August 19, 2025
Bed was a little too soft for my liking, but definitely not the fault of the hotel. Not 100% sure of all of the hotel’s eco-friendly practices, so rated them above average.
It was August, so the days were hot. Upon entering my room, I was pleasantly surprised to find that the air conditioning had been turned on to cool the room, and the refrigerator was pre-chilled for my evening adult beverages.
The lady at the front desk, Ameesha (not sure about the spelling), was very friendly and courteous. She even agreed to call me by name, when I asked her to please not call me “Sir” 😛. I was lucky enough to interact with her often during my 3 night stay, and she was always pleasant, respectful, and even remembered my name. All of the staff were very nice and helpful and kind. I will definitely stay here again.
Cindy
August 17, 2025
Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service
Services & Amenities
Most popular business facilities
Public parking
Free
Gym
24-hour front desk
Luggage storage
Additional charge
Wi-Fi in public areas
Free
Golf course
Off-site
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Fax/copying service
Additional charge
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Public parking
Free
Business services
Multi-function room
Conference room
Additional charge
Wedding service
Fax/copying service
Additional charge
Front desk services
24-hour front desk
Luggage storage
Additional charge
Languages spoken
English
Food & drink
Room service
Bar
Lobby bar
Public areas
ATM
Vending machines
Health & wellness
Golf course
Off-site
Mountain climbing
Gym
Accessibility
Accessible rooms available
Safety & security
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:CAD 25.00 (approx. NZD 31.27) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 250.00 (approx. NZD 312.63) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CAD 20.00 (approx. NZD 25.02) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 19 years old
Paying at the hotel
Property Description
- Number of Rooms: 54
Phone:+1-250-4894301
When you stay at Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook, you'll be connected to the convention center, within a 5-minute drive of Tamarack Centre and Cranbrook History Centre. This hotel is 1.5 mi (2.4 km) from Cranbrook Golf and Country Club and 2.6 mi (4.2 km) from Wildstone Golf Course.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Skylight Cafe or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Skylight Cafe or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Frequently Asked Questions
What’s the cancellation policy at Heritage Inn Hotel & Convention Centre - Cranbrook?
The cancellation policy at Heritage Inn Hotel & Convention Centre - Cranbrook depends on your room type and booking terms.What’s the cancellation policy at Heritage Inn Hotel & Convention Centre - Cranbrook?
What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre - Cranbrook?
Check-in at Heritage Inn Hotel & Convention Centre - Cranbrook starts from 16:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre - Cranbrook?
Are pets allowed at Heritage Inn Hotel & Convention Centre - Cranbrook?
Yes, pets are allowed at Heritage Inn Hotel & Convention Centre - Cranbrook, but it’s recommended to contact the property directly to confirm.Are pets allowed at Heritage Inn Hotel & Convention Centre - Cranbrook?
How do I get to Heritage Inn Hotel & Convention Centre - Cranbrook from the nearest airport?
The nearest airport is Canadian Rockies International Airport, located about about 15 mins from hotel by car (13.6 km) away.How do I get to Heritage Inn Hotel & Convention Centre - Cranbrook from the nearest airport?
About This Property
| Nearest Airport | Canadian Rockies International Airport |
|---|---|
| Distance to Airport | 13.42KM |
| Average Price From | NZD159 |
| Hotel Star Rating | 2 |