Prestige Rocky Mountain Resort, BW Premier Collection

The Prestige Rocky Mountain Resort in Cranbrook, BC has always been well above average. I have stayed at this location more than a dozen times over the past several years. The facility is currently going through a remodeling process and the guest rooms have no furniture to store clothing necessary for an extended stay. My wife's clothing was laid out on every table in my room. I am a retired airline pilot and am used to "living" out of a suit case, my wife, not so much. It was an inconvenience I didn't expect. We were at the facility for five days and cloths were everywhere! The hotel has been a great place to stay in the past. Here's hoping the remodeling will include dressers for clothing storage in the future.

Spacious room. Kitchen in room was well stocked with excellent appliances. The room had a large sitting area with table and chairs. Large bathroom with plush towels and nice amenities. Hotel is attached to a restaurant and Pub. We visited both and enjoyed the service and food.

We had a wonderful stay on July 31/24 . We were greeted by reception with pure professionals, who were full of smiles, courteous and made us feel very welcome and answered all of our questions. The atmosphere was beautiful from when you first walk in. Rooms were spacious, clean and wonderful amenities (Keurig, coffee, tea, fridge, blow-dryer) that you need for your stay. The pool and hot tub were wonderful after a long day traveling and so clean with a shower and restroom available right there, the kids and I enjoyed it very much. We had dinner and breakfast in the restaurant, (sorry I can't remember the name) everyone of our meals was delicious with great presentation and service was excellent, prices were fair. We will definitely recommend and be back! It's been a long time since we have had such a wonderful stay at a hotel, this was such an amazing place.

Very nice front desk lady. Super sweet and helpful. Clean rooms and well kept. Nice and friendly staff. Food in pub was ok but was not as great as I expected for price. Refrigerator would not get cold. Didn't have time to check out the pool or spa as we came in late and check out is a bit early.

Booked this hotel through our Best Western membership. Reception area is beautiful. Suite was large and spacious, nicely decorated. Clean. Comfortable bed. Surprisingly quiet for being along the highway. Would definitely recommend staying here. Room service the first evening that was quick and good food. Breakfast the next morning at the restaurant, again great food and service. All the staff were very friendly.

Hotel stay was great. Room was very lovely, clean and well laid out with sitting area. Beds were comfortable. Good location for our needs and quiet. Many amenities including spa, pool, lounge, restaurant and car rental. Restaurant was bright and nicely decorated with patio and good food.

I'm very picky about where I stay and this hotel met my requirements. The room was very comfortable with a queen sized bed, couch, dining table for 2, kitchenette, large bathroom. In addition, we were on the third floor, and it was very quite. My grandson enjoyed the pool and hot tub. Two restaurants located within the building and we had breakfast and dinner at one (sorry, I don't remember the name, but it's the one that serves breakfast. The other is a bar and grill.) The thing I insist on is cleanliness and this hotel was very clean with no weird odors. My only complaint is the sheets on the bed are not soft. They're a little stiff, but not so much so that it was uncomfortable.

This is a nice, clean and modern hotel. The staff were really friendly. We found the beds and pillows to be quite uncomfortable and the sound proofing between rooms wasn’t great so we could hear one neighbour’s conversations. Fortunately they went to bed early so it didn’t cause us any issues. Aside from the comfort of the bed and pillows, it was a good stay.

We needed a last minute place to stay and our expectations were blown away! Jagjeet at the front desk was super helpful, warm and welcoming. The suite was very clean, big and had everything we needed. It was more impressive than the high end resort we left in Invermere! Amazing value and highly recommend for a comfortable stay.