Sleep Inn & Suites at Concord Mills

All the staff was great. Despite the busy weekend everyone was nice and helpful . My husband and I didn't have a reservation and they had a room available. We had 2 double beds and it was a smaller room but it was nice. Really no need to go anywhere for breakfast they had waffles, eggs, biscuits, gravy, sausage gravy, etc. The only things I would mention about the room which probably would be easy fixes, the room we stayed in needed a new refrigerator and the bathroom door needed to be fixed it kept getting stuck. Unfortunately we had a very tall tree outside our window and maybe it should be cut a little there was a storm and I thought I the limbs would come through it window 😔. Overall a good place to stay. Walkable restaurants nearby.

This is a no-frills hotel so one's expectation should not be great. They did an outstanding job keeping the rooms and lobby clean. The lobby needs to have a little more 'warmth' in its decor. The staff were very pleasant. I would stay there again.

1 night and worried about safety as the connecting door didn’t lock so a piece of furniture pulled in front of door! Shower curtain moldy & didn’t keep water in stall! Shower drain w/black mold. Shower arm coming out of wall. Sink cold water didn’t turn off. Fire detector likely unfunctional. Room phone not functioning & showed a room number other than mine!?! Hot breakfast was good & coffee plentiful. Staff pleasant, cordial & helpful! Parking sufficient.

Pros: The staff at the front desk were friendly and helpful. The bathrooms were clean. Pool was clean. Breakfast was decent. Location was convenient. Cons: There was black mold on our air conditioning unit. There was plastic wrap over the window because of the building being painted, so we could not open the window for fresh air or ventilation; this made the room feel extremely humid, moist, and thus it had the worst musty smell. There were guests smoking **** in the rooms and out front of the hotel at all hours of the day and night. We could hear all the noises coming from neighboring rooms and smell all their food smells as well as we walked in the hallways. The common areas of the hotel such as the lobby, dining room, and 2nd floor sitting area were dirty, dingy, and run-down. Everything had the appearance of being unkempt and needing updating badly. The vending machine room smelled awful as well. Lastly, the maids/staff did not come in to clean the rooms at ALL during our stay. This was just an overall terrible stay and I will never recommend this hotel to anyone unless some serious changes are made. Wifi is SO slow, almost non-existent. It kept disconnecting from my laptop because the signal would drop.