Hampton Inn by Hilton Concord

Welcomed by Sonia at the front desk. She provided us with bottled water (it was in the 90's outside) and a sense of humor. Much appreciated. Clean 3rd floor room, Walk in shower.Windows opened 4 inches for a good night's breeze. Quiet. There was a homeless man sleeping way down, but in our sight plain. But, no problems. Easy access to entire area. We would definitely stay here again and we are picky travelers.

Sonia was the brightest part of my stay. She is so welcoming and such a great ambassador for your company. I hope you guys recognize that.

My only concern was that there was homeless people and hoodlums near the entrance of the hotel. I felt a little unsafe as I was exiting my car and entering the hotel.

******* was awful. No way to contact them, no way to get help. They broke a promise and failed to reserve one night I booked back in February. I was still able to get a room, outside of ******* but a 2 night stay arranged with the night manager was complicated by the day manager who wanted us to check out and then recheck in. Horrible experience with ******* failing to reserve the first night led to this. Otherwise, stay was okay. I am done with *******.

Kept experiencing a lot of noise from the guests above me during my stay from March 20th-22nd. Called front desk during my stay and they did attempt to inform the guests of the noise complaint multiple times, but of course people aren’t courteous at all and proceeded to make even more noise once hotel staff left. I appreciated their attempts though. Aside from that it was an entirely great stay. Near freeway, food options not too far away, good continental breakfast in the morning and fitness room was amazing. Shower pressure immaculate. Will stay here again when in town. Thanks !!

overall, we had a pleasant experience. The hotel itself is very clean, modern, and well maintained, with comfortable rooms and great amenities. The staff was exceptionally friendly and accommodating, which really made our stay enjoyable. That said, the location is something to be aware of. The hotel sits on a busy triangular corner, so there’s quite a bit of traffic, and at times, you can hear cars with loud sound systems passing by, especially at night and during the day. Additionally, while the hotel property is secure, there were many homeless individuals gathered near the gas station/mini-mart next door and just outside the hotel’s fenced area. It didn’t directly affect our stay, but it’s worth noting for those concerned about the surrounding area. Despite this, we felt safe inside the hotel and appreciated the cleanliness, comfort, and excellent service. If you’re looking for a nice place to stay in the area and don’t mind a bit of city noise and activity outside, this Hampton Inn is a solid choice.