Hôtel Mercure Compiègne Sud

We booked here as we were travelling on a Friday night and would be arriving late (around midnight) with our 2 children. On arrival we got a friendly welcome and were given our prepared keys, but unfortunately neither of these worked in the room door. After getting replacement keys made at Reception we got into our room and laid our young children on the pull out bed only for one of them to fall through the bed onto the floor. Some of the wooden supports on the pull out bed were broken or missing altogether. I raised this with Reception at the time but they had no suggestion of a room change. We managed to put in place a temporary fix with cushions under the bed but it shouldn't really have been for us to make a workable bed in what should be a decent hotel. Breakfast the next morning was fine but they did start clearing away rather earlier than the end of the published finish time.