Motel 6 Columbus, Oh - West

The room was dirty to say the least. It had no kind of ventilation so it was very muggy even though it had AC. There was no exhaust fan in the bathroom & the toilet was missing a piece off the back. The microwave looked like it has never been cleaned. Only half the lighting worked. The matresses are cheap & very uncomfortable. We booked because it had a pool only to find out after we got there that the pool was closed down permently. The walls are thin so you can hear everything going on in other rooms. All in all we will never ever book here again.

The hotel is nasty and dirty. They don't provide shampoo or conditioner, they give you a paper-thin little blanket, the bed is awful. They clearly know the place is a dump because they warn you multiple times to deadbolt the door.

When we arrived, it took over 5 minutes for someone to come to the front desk. Then when she finally got to the desk, she said she needed to see if a room was ready. It was after 3pm, which is their stated check in time, but OK. The elevator was being serviced and we were told we needed to take the stairs to the 3rd floor. Thank God the guy qorking on the elevator stopped us before we headed up the stairs. He said he fixed the problem. Got settled in and in less than an hour we got a call saying that there was a leak in the room below us, so maintenance needed to come in to make the repairs while we were in the room or we could move to another room. My boyfriend was in the shower, so I said it would be a while before we could get our things together. I asked what we would receive for the inconvenience. We were told a discount or a refund if we wanted to leave. We were open to the discount and asked how much. The front desk person said he didn't know, the owner would make the decision and we would see the discount on our folio the next day. I didn’t find that sufficient given the situation, when I asked the agent if he could find out the discount amount he said he wasn't going to "bother" the owner with that question. So, we requested the refund, packed up and left the hotel, and expect to see a refund from ******* in 3-5 business days. You get what you pay for...NEVER again!