Hyatt Place Columbus

Maintenance staff left tools on my bed. The black out shades didn’t work properly. There were stains on the linens. The bathroom, especially the shower, was not clean. I woke up in the morning to workers using power tools outside my window. This was an expensive stay and I expected a lot more. I would not stay here again.

I've stayed here several times over the last 6 yrs. whenever I visit or am in town for the holidays. The breakfast is always good and Ms. Candi is the best! She's always taken care of us at breakfast and very friendly and guinuine! The rooms are good but do need some updates as far as mattress comfort and some bathroom tiles chip. The first floor smelled like mildew on one end. Maybe there was a leak some where? The hotel is clean and quiet. Staff is friendly too.

The only thing was check in is a 3 pm and we got to check in but the room was not cleaned and ready until 9pm that night not sure what happen here but Hyatt did make it right

The stand-out thing about this hotel is the room we stayed in. Ours was a double queen which had a couch seating area with a nice desk. The bathroom sink was outside the bathroom and toilet room, making it more accessible if sharing a room. Breakfast was good, with eggs served every morning along with biscuits one day, pancakes another day, and French toast sticks another etc. Protein was sausage (2 mornings) and ham last day. A nice lady named Candy made sure we had what we needed. It was offered at a satisfactory rate. I would definitely recommend this hotel.

We will be back

The inside of the hotel not kept up. Some of the rooms had no door handles on them, or damage to the door. One of our rooms, the lock system would not work. After 2 hours of prying the door open, we finally got inside. Bathroom was disgusting. Mold on the shower head. Tiles and grout stained, not maintained. The faucet in the shower barely attached and loose. Hardly any water coming out of the shower head. The sheets on the bed were dirty, old stains possibly. Would never stay at this hotel chain again! The worst!