Saffire Freycinet

Service Quality: Guests consistently highlight the exceptional service, noting the staff's attentiveness and genuine warmth. The service is described as intuitive, anticipatory, and personal, making guests feel valued and pampered throughout their stay.

I honestly cannot say enough beautiful things about Saffire Freycinet! From our pickup at the airport (thank you Graham for the wonderful chats!) to our departure, we had the absolute best time. This is truly most beautiful property! The details are immaculate and the staff go out of their way to make your stay enjoyable. This level of service is all performed without any intrusion, which is beyond impressive! As an example, I casually mentioned to a staff member upon arrival at the airport (the Hobart airport has a beautiful lounge) that I was excited to see the Tasmanian Devils on property. When we arrived on property later that day, the staff had left a book about Tasmanian Devils with a handwritten note for me in our room. This is such a special touch and means the world. We met so many wonderful people during our trip including Nicole and Frasier (truly amazing guides who were personable, informative, and fun), Phillip (great service in the dining room), and Ashlee (pristine customer service). The rooms are stunning with floor to ceiling views of the mountains (remote controlled blinds are available for privacy), a double rain shower, heated floor tiles, and a full mini bar (refilled twice daily). The food is excellent and the wine pairing never missed. The activities are great and our personal favorites included the hike to the Wineglass Bay Lookout, Tasmanian Devil experience, and the trip to the Oyster Farm. I was lucky enough to enjoy a massage while on property, which was relaxing (only complaint was that I asked for back and neck focus, which was largely neglected). Honestly, I cannot wait to come back!

From the moment we arrived at Saffire, the service was nothing short of extraordinary. It’s rare to experience such a seamless level of hospitality, however every staff member we encountered was genuinely warm, welcoming, and remarkably intuitive. We never had to ask for a thing… it was already done! We stayed in the Mayson Suite and it was simply divine. Every little thing has been thought of, and we were not wanting for anything. The views from the room were simply magical, we were pinching ourselves the whole time looking out onto the bay. We also treated ourselves to the Day Spa. After our relaxing massages, we practically floated out of there (thankyou Amber & Hillary)! We’d like to give a special mention to Elaine, who greeted us with such genuine warmth and gave us a perfect introduction to the property. Corinne made each dining experience a pleasure, bringing such fun and great conversation. Lecy spoiled us at dinner and we loved talking all things travel. And of course, many thanks to Dylan for his very kind and attentive care throughout our stay. Saffire is a true standout. We’ll absolutely be returning, and highly recommend it to anyone seeking an unforgettable luxury getaway. It’s an experience you won’t forget.