Hotel Dene & Conference Centre
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1 night
1 room, 2 adults, 0 children
All properties in Cold Lake
Hotel Dene & Conference Centre
Highway 28 and Range Road 423, Cold Lake, Alberta, T9M 1P5, Canada
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We Price Match
Highlights
Free parking
Delicious breakfast
Lots to do
Pets welcomeAmenities
Skiing
Casino
Gym
Private parkingFree
24-hour front desk
Luggage storage
Restaurant
Conference room
All amenities
Property Description
This casino hotel is 0.2 mi (0.3 km) from Casino Dene and 5.1 mi (8.2 km) from Grand Centre Golf and Country Club.
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8.6/10
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 88 reviews
Surroundings
Landmarks: Iron Horse Trail Beaver River Trestle Bridge
(2.6 km)
Landmarks: Trestle Bridge - south access
(2.8 km)
Landmarks: Grand Centre Golf Course
(5.8 km)
Landmarks: Our Lady of Assumption
(6.5 km)
Landmarks: 4 Wing Gateway Park
(6.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard King Room
1 King bed
21m² | Floor: 1-3
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
4
King Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
42m² | Floor: 1-3
Has window
Free wired Internet
Non-smoking
Private bathroom
Blackout curtains
Video streaming services
Bedding: Blanket or quilt
Check Availability
2
Standard Room, 2 Queen Beds
2 Queen bed
21m² | Floor: 1-3
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Shampoo
Check Availability
Guest Reviews
8.6/10
Very Good
88 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in Cold Lake
Guest User
September 29, 2025
Hotel is modern, trendy and clean. Nice furniture including a work desk that can pull out for a flexible space. I like the inclusion of Dene artwork and cultural elements as the hotel is owned by Cold Lake First Nations. The front desk had some trouble/confusion checking our party in, and check out was even more complicated. In the end, though, it worked out. The free breakfast was pretty good.
Guest User
August 26, 2025
Stayed from August 21-24. Checked into room and floor was full of crumbs underneath the ottoman. Not once in the 3 nights that we stayed there was our room cleaned, bed made, sheets even changed or garbage's emptied. Room doors closing are extremely loud. You could also see the Security guard with her feet up on the desk where patrons could watch her (not professional). Only good thing was the front desk staff.
asiya
August 8, 2025
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
Nicole
August 4, 2025
Great place!
The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!
Donna
August 7, 2025
The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.
Roger
July 5, 2025
Great Stay
Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!
Daunine
July 30, 2025
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
Gerald
June 29, 2025
Last stay in Cold Lake before moving.
Our stay was good. Staff are great. Very polite and helpful. Only downside was the pillows are too soft for me. I think there should be at least one firm pillow.
Daniel
June 18, 2025
Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days.
When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days.
The manager gives nothing but excuses and uses the word of the front desk staff against you.
I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place.
Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem.
Will never stay here ever again.
Services & Amenities
Most popular amenities
Skiing
Casino
Gym
Private parking
Free
24-hour front desk
Luggage storage
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Front desk services
24-hour front desk
Safe at front desk
Luggage storage
Languages spoken
English
Food & drink
Snack bar
Convenience store/kiosk
Lobby bar
Health & wellness
Gym
Skiing
Activities
Casino
Public areas
Water purifier
Elevator
No smoking in public areas
Picnic area
Smoking area
Cleaning services
Clothes dryer
Laundry service (on-site)
Additional charge
Business services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
First aid kit
Fire extinguisher
Security personnel
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineFull English/Irish
Opening hours [Sat - Sun] 06:00-10:00 Open
[Mon - Fri] 06:00-09:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 250.00 (approx. PHP 10,488.61) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: CAD 25.00 (approx. PHP 1,048.87) per room per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2017
- Number of Rooms: 108
Phone:+1-780-5940989
This casino hotel is 0.2 mi (0.3 km) from Casino Dene and 5.1 mi (8.2 km) from Grand Centre Golf and Country Club.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
You can enjoy a meal at BirchBark Bistro serving the guests of Hotel Dene & Conference Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Stay in one of 120 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
You can enjoy a meal at BirchBark Bistro serving the guests of Hotel Dene & Conference Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Stay in one of 120 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Frequently Asked Questions
What’s the cancellation policy at Hotel Dene & Conference Centre?
The cancellation policy at Hotel Dene & Conference Centre depends on your room type and booking terms.What’s the cancellation policy at Hotel Dene & Conference Centre?
What are the check-in and check-out times at Hotel Dene & Conference Centre?
Check-in at Hotel Dene & Conference Centre starts from 15:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Hotel Dene & Conference Centre?
Is breakfast available at Hotel Dene & Conference Centre?
Yes, Hotel Dene & Conference Centre provides breakfast. Options include Full English/Irish. Is breakfast available at Hotel Dene & Conference Centre?
Are pets allowed at Hotel Dene & Conference Centre?
Yes, pets are allowed at Hotel Dene & Conference Centre, but it’s recommended to contact the property directly to confirm.Are pets allowed at Hotel Dene & Conference Centre?
About This Property
| Average Price From | PHP7617 |
|---|---|
| Hotel Star Rating | 3 |