Four Points by Sheraton Cocoa Beach

First and foremost, the staff was fantastic. Everyone we met was very friendly and welcoming. If I was rating the employees alone, this would be a 5/5 review. My family and I stayed at this hotel the night before a cruise in January of 2025. In addition to the great staff, the hotel was clean (albeit dated which we will get to shortly), close to the beach (about a block away and easily walkable), and directly across the street from Ron Jon (which anyone reading this probably already knows). The on-site surf store was decent too. There was plenty of parking in the garage. The positives end there. Sadly, this property is in need of a major upgrade. As a Lifetime Platinum Marriot Rewards Member, I obviously stay at a lot of Marriot properties, and Sheraton is my preferred brand within Marriot. Basically, Four Points is a sub brand within Sheraton that they originally created to give to their properties that are getting older and no longer up to the Sheraton standards. This property is no exception, but was in the worst shape out of any Four Points I have stayed at. The rooms were dated ... again I will credit them as being clean, but they were a throw back to 2004. Half of our lights and outlets didn't work. We had an interior room with a window to the atrium. It was dark and kind of depressing. Luckily, we only spent one night there, and spent as little time as possible in the room. You likely saw the photos of the beautiful swimming pool with the cave and waterfall feature! Yeah, it doesn't look like that in real life. First, we couldn't find it. We wandered around the hotel looking for it, only to find that it is tucked away in a dark corner *inside the parking garage*! It was bizarre! Like something straight out of a 1980s road trip movie or Hot Tub Time Machine when we all got ready for a swim and showed up to find the pool closed. .. but we wouldn't have used it anyways as it was tiny, dark, dingy, and depressing with cloudy green water, flickering lights, and tired loungers that were so worn out you would touch the ground the seat material was stretched out and sagging so much. Yeah, it was bad. Now ... I will say this may be dated information as literally the next morning a construction crew was there jackhammering out the pool deck, hopefully to do a full remodel ... But, I have found no photos of an updated pool area, and even if they did update it, I don't think resurfacing it will change the fact it is in the parking garage. The on-site restaurant was another huge letdown. Again the staff was great, and the pizza was pretty good. The facilities were tired, worn out, and dated, and the food other than pizza we had just wasn't that great. You may be thinking "but what about that sweet aquarium that's in all the promotional photos?". It was drained and the fish were replaced by a *poster of fish glued to the outside of the tank* ... Again like something right out of a comedy movie!!! I imagine it got to be

Lady was nice but room was The outside looks way better than the room itself. Rooms are more run down than I expected. Looked more like a 2 star hotel. The lady at the counter was friendly though.

Definitely not what we expected. The pool area is really small and under the parking garage. There was pigeon poop all over the fountain that went into the pool. The rooms were very dimly lit, and there weren’t outlets close to the beds to charge your devices. The room window looks out to gift shop next door so nothing pretty to look at. There weren’t any common areas that you could sit in, except the restaurant and lobby. ******* made it seem like the hotel was right on the beach, but it’s a half mile away. Overpriced for what we got. Won’t be back.

Very clean, love the pool, staff was nice and helpful, Starbucks in hotel was great, very close to beach but the beds were uncomfortable and Jacuzzi was cold