Courtyard Cocoa Beach Cape Canaveral

Hotel is in a good location. The room was ok. Pool wasn’t great. Prefer the Hilton down the road.

Absolutely disgusting experience at the Courtyard Marriott Cocoa Beach Canaveral. The entire hotel is dirty, outdated, and in desperate need of renovations. But the real nightmare? Waking up at 4 AM to find a huge roach crawling on my son’s pillow. Needless to say, none of us could go back to sleep. We ended up crashing in my parents’ room for the rest of the night. When I called the front desk to ask if they had another room, the staff acted like I was the problem and made it seem like helping me was a massive inconvenience. Beyond rude. They did remove the large bug and said it was “normal” for this location. WTH!!! As if that wasn’t enough, Patricia at the front desk failed to book our return shuttle from the cruise port to the airport. After waiting over an hour, we were forced to hire another company and pay out of pocket—effectively paying twice for the same trip. The cherry on top? The general manager left me a voicemail saying they wouldn’t compensate us for their mistake. It’s obvious the staff here don’t like their jobs, and it shows in how they treat guests—even Gold Marriott members like me. Stay far, far away from this hotel unless you enjoy sleeping with bugs and throwing money away because of incompetent service. Marriott, do better

We selected this hotel because its very close to piers. Kim was fantastic and friendly and rooms are remolded. Hotel was clean and breakfast was fantastic. I would recommend this hotel to anyone who is taking a cruise. The location is ideal for cruiser and beach lovers.