Hyatt Regency Cleveland at the Arcade
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Hyatt Regency Cleveland at the Arcade

No. 1 of Cultural Hotels in Ohio
420 Superior Ave, Cleveland, Ohio, 44114, United States
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We Price Match
hotel overview picture
Last booked 4 hrs ago
Highlights
Lots to do
Great views
Ideal location
Delicious breakfast
Pets welcome
Amenities
Spa
Massage room
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation. This unique Cleveland landmark hotel offers remarkable historic architecture alongside modern convenience, and is truly one of a kind.
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8.3/10
Very Good
Great location. Friendly staff. Spacious room. Definitely will come back
All 109 reviews
Surroundings
Airport: Cleveland Burke Lakefront Airport
(1.7 km)
Airport: Cleveland Hopkins International Airport
(23.2 km)
Train: Cleveland Lakefront Station
(1.4 km)
Train: Cuyahoga Valley Scenic Railroad Rockside Station
(15.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2

Accessible King Room with Tub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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3

VIP Suite

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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2

Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
2

King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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4

King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
2

Accessible King Room with Roll in Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
2

Two Double Room with City View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
2

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
2

King Room with Arcade View

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4

Two Double Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Accessible Two Double Room with Tub

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
2

Two Double Room with Arcade View

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Accessible Two Double Room with Roll in Shower

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
Check Availability
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Guest Reviews

8.3/10
Very Good
109 reviews
  • Cleanliness8.6
  • Amenities8.4
  • Location8.6
  • Service7.7
Average for similar properties in Cleveland
Most Mentioned
Review summary
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Staff: Many reviewers commend the staff for their friendliness and helpfulness, contributing to a positive guest experience. Their courteous service enhances the overall perception of the hotel, making guests feel welcome and attended to.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 9, 2025
The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..
7‍7‍C
July 14, 2025
Great location. Friendly staff. Spacious room. Definitely will come back
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 21, 2023
Great location and lovely staff
D‍i‍n‍g‍d‍a‍n‍g‍3‍2‍4
February 17, 2025
酒店在一個瀕臨關門的商場中,中規中矩的北美房間,如果有車不太建議住這裏!之前定了兩天的房間,因為孩子發燒臨時決定衹住一個晚上,提前一天晚上開始協調就是不行,第二天退房的時候前台説,衹要沒住就不算費用,但由於款己在攜程付款,讓跟攜程溝通,攜程回答還説是酒店不同意,具體也不知道什麼情況,就當個教訓吧!
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 21, 2024
酒店是由一個19世紀建造的商場改建而來的,房間設施很一般,尤其是房門,稱得上簡陋了。房間與大堂較遠,要穿過整個商場。附近好像有輕軌,晚上在房間裏能隱約聽到車輛隆隆駛過。商場是個歷史建築,節假日有活動的時候,人很多。酒店背面出去有很多餐廳,有幾家味道還不錯。
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S‍n‍e‍a‍k‍e‍r‍Y‍o‍u‍n‍g
August 11, 2023
特色酒店,下次還會去
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3‍0‍0‍1‍1‍8‍*‍*‍*‍*
December 30, 2022
環境優雅,
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T‍i‍m‍o‍t‍h‍y‍ ‍M‍ ‍K
September 26, 2025
Very respectful and generous customer service real clean atmosphere large and filled rooms great value and good amenities better than practically all hotels and motels More things on site including USPS all others don’t have the extras

Services & Amenities

Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking, and Charge, US$48.00 (approx. DKK 311) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Check in via app

If you plan to arrive after 02:00 in the morning on the day following your check-in date, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
Opening hours [Mon - Fri] 06:30-11:00 Open [Sat - Sun] Closed
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$100.00 (approx. DKK 647.91) per room per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2001
  • Renovated: 2019
  • Number of Rooms: 26
Phone:+1-216-5751234
Email:CLERC-GM.DYNAMIC@HYATT.COM
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation. This unique Cleveland landmark hotel offers remarkable historic architecture alongside modern convenience, and is truly one of a kind.

Frequently Asked Questions

What’s the cancellation policy at Hyatt Regency Cleveland at the Arcade?

The cancellation policy at Hyatt Regency Cleveland at the Arcade depends on your room type and booking terms.

What are the check-in and check-out times at Hyatt Regency Cleveland at the Arcade?

Check-in at Hyatt Regency Cleveland at the Arcade starts from 15:00, and the standard check-out time is by 12:00.

Are pets allowed at Hyatt Regency Cleveland at the Arcade?

Yes, pets are allowed at Hyatt Regency Cleveland at the Arcade, but it’s recommended to contact the property directly to confirm.

How do I get to Hyatt Regency Cleveland at the Arcade from the nearest airport?

The nearest airport is Cleveland Burke Lakefront Airport, located about about 23 mins from hotel on foot (1.7 km) away.

About This Property

Nearest AirportCleveland Burke Lakefront Airport
Distance to Airport1.66KM
Nearest Train StationCleveland Lakefront Station
Distance to Train Station1.35KM
Average Price FromDKK1616
Hotel Star Rating4