Hyatt Regency Cleveland at the Arcade
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1 room, 2 adults, 0 children
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Hyatt Regency Cleveland at the Arcade
No.1 of Cultural Hotels in Ohio
420 Superior Ave, Cleveland, Ohio, 44114, United States
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Last booked 7 mins ago
Amenities
Spa
Massage room
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation. This unique Cleveland landmark hotel offers remarkable historic architecture alongside modern convenience, and is truly one of a kind.
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8.3/10
Great location. Friendly staff. Spacious room. Definitely will come back
All 107 reviews
Surroundings
Airport: Cleveland Burke Lakefront Airport
(1.7 km)
Airport: Cleveland Hopkins International Airport
(23.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Accessible King Room with Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
VIP Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
King Room with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Accessible King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Two Double Room with City View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
King Room with Arcade View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Two Double Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
2
Accessible Two Double Room with Tub
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Two Double Room with Arcade View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
1
Accessible Two Double Room with Roll in Shower
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
Hide Room Types
Guest Reviews
8.3/10
Very Good
107 reviews
- Cleanliness8.5
- Amenities8.3
- Location8.5
- Service7.7
Average for similar properties in Cleveland
Review summary
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Location: The hotel is highly praised for its exceptional location in Downtown, making it ideal for business travelers and those attending events like Cavs games.(based on 3 reviews)
77C
July 14, 2025
Great location. Friendly staff. Spacious room. Definitely will come back
Guest User
July 9, 2025
The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..
Dingdang324
February 17, 2025
The hotel is located in a mall that is about to close. It is a standard North American room. If you have a car, I don't recommend staying here! I booked a room for two days, but because my child had a fever, I decided to stay for only one night. I started to coordinate one night in advance, but it didn't work. When I checked out the next day, the front desk said that as long as I didn't stay, it wouldn't be charged. But since the payment had been made on Ctrip, I asked to communicate with Ctrip. Ctrip replied that the hotel didn't agree. I don't know the specific situation. Just take it as a lesson!
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Anonymous User
March 21, 2024
The hotel was renovated from a shopping mall built in the 19th century. The room facilities are very ordinary, especially the door, which can be called simple. The room is far from the lobby and you have to go through the entire mall. There seems to be a light rail nearby, and you can vaguely hear the rumbling of vehicles passing by in the room at night. The mall is a historical building, and there are many people during holidays. There are many restaurants behind the hotel, and some of them are quite good.
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Guest User
October 21, 2023
Great location and lovely staff
SneakerYoung
August 11, 2023
Featured hotel, next time will go
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Guest User
December 30, 2022
environment of grace,
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Guest User
August 2, 2025
This hotel is a sight to see in person. The website does not compare to see the beautiful building and the customer service from the valet to the housekeeping is amazing. The pizza shop inside has great pizza but the customer service could be better. Pammy's ice cream parlor is a nice treat. Don't miss Superman while visiting.
Services & Amenities
Most Popular Amenities
Spa
Massage room
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, US$48.00 (approx. PHP 2,792.39) Daily. Reservation not needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Cafe
Bar
Room service
Health & Wellness
Massage room
Spa
Beauty and makeup
Hair and beauty salon
Gym
Public Areas
No smoking in public areas
ATM
Shopping mall
Elevator
Vending machines
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Ironing service
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Multimedia display system
Wedding service
Accessibility
Assistive listening devices
Braille signs
Handrails on stairs
Accessible rooms available
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Check in via app
If you plan to arrive after 02:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$100.00 (approx. PHP 5,817.47) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2001
- Renovated: 2019
- Number of Rooms: 26
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation. This unique Cleveland landmark hotel offers remarkable historic architecture alongside modern convenience, and is truly one of a kind.
Frequently Asked Questions
What is the cancellation policy for Hyatt Regency Cleveland at the Arcade?
The cancellation policy for Hyatt Regency Cleveland at the Arcade varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Regency Cleveland at the Arcade?
What are the check-in and check-out times at Hyatt Regency Cleveland at the Arcade?
Standard check-in time at Hyatt Regency Cleveland at the Arcade is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hyatt Regency Cleveland at the Arcade?
Can I bring my pet inside the Hyatt Regency Cleveland at the Arcade?
Pets are allowed on request at Hyatt Regency Cleveland at the Arcade. Charges may be applicable.Can I bring my pet inside the Hyatt Regency Cleveland at the Arcade?
How far is the Hyatt Regency Cleveland at the Arcade from the closest airport?
The closest airport is Cleveland Burke Lakefront Airport, and it is about 23 mins from hotel on foot (1.7 km).How far is the Hyatt Regency Cleveland at the Arcade from the closest airport?
About This Property
| Nearest Airport | Cleveland Burke Lakefront Airport |
|---|---|
| Distance to Airport | 1.66KM |
| Nearest Train Station | Cleveland Lakefront Station |
| Distance to Train Station | 1.35KM |
| Average Price From | PHP20962 |
| Hotel Star Rating | 4 |