Super 8 by Wyndham Cleburne

The WiFi wouldn’t work for the rooms I was booked into. They said it was my problem.

Pool was out doors. Couldn’t get the hot water to work. Room was clean which is all I really needed for this trip.

Burned in Cleburne We wanted a non-smoking room. I signed a rental disclosure stating I would not smoke in this room. The room smelled like smoke and there were covers and sheets with cigarette burns on it. Not a good start. The floors had residue and needed to be swept.

Plesent

HORRIBLE I reserved a non-smoking room. Arrived at 5:30 PM on the day of the reservation and was told they did not have a non-smoking room. After driving three hours, my only choice was to take the smoking room. When I went into the room, the bedsheets were completely nasty on both sides, the Coat closet rack was on the floor and off of the wall. So no place to hang up your clothes, the TV was plugged into an extension cord that was running all the way across the room and across the bathroom sink blocking access to the bathroom sink. This room should have been completely taken out of service. When I called the front desk the rude b*** said there was nothing she could do about it because it had been 30 minutes since I checked in Which it had not been. It had only been about 10 minutes which only allowed me enough time to check the room to see what all was wrong with it. She refused to do anything about it. The property is completely nasty and I literally had to leave the room at midnight because the smell in the room made me gag. I will never stay at this property again and I would recommend anyone even considering it to just drive on down the road and go someplace else this place appears to have bedbugs also!

Filthy room and mold on bedsheets Beware of this hotel. We stopped to check in and just drop off our bags before leaving to a state park. On a quick run to the restroom I saw the tub had rust and dirt, but thought it wasn't much, so we left. Upon returning, the room felt humid and warm even though the AC was on. The floor looked damp and when my daughter took off her shoes she said it felt wet. I took a hand towel to see if it was wet and the towel turned filthy brown, as if I was mopping. There also weren't enough bath towels even though I specified the amount of guests upon booking, so I had to call the front office for some. At first the night employee told me they were all in the washer but then called me back to tell me he had an extra one. I told him about the dirty floor but he seemed hesitant to believe me so I had to show him a picture. Upon further inspecting the room I found mold on the bedsheets and called again to say I wouldn't stay for a second night with my young children. I'm glad that at least I didn't have an issue with check out and they refunded the price for the second night without a hassle. It's the least they could do, honestly. It's too bad because this hotel has such much potential with a great location and a pool that just needs to be fixed, but it's evident owners and management are not invested.