The Ritz-Carlton, St. Louis

We didn’t stay at the hotel just visited the bar for a few drinks which were well made and the service was exceptional. They have a fantastic drink menu and also have a sushi bar area and food available also.

When I think “Ritz”, I think luxury. And this hotel never fails to impress. If you are looking for luxury along with a friendly staff, the Ritz is it! We were greeted at check-in by Kenna who actually made a stressful travel day vanish. She was determined to turn our day around and she did so. Our room was spacious, bright and very well appointed. All of our encounters with staff were positive. You cannot start off your day without smiling if you are lucky enough to have Paul as your server. As always, it is “their pleasure” to serve their guests.

Absolutely not please be advised this place is a complete dump covered in mold and they even have a community of Roaches that frequent the place. Honestly one of the dirtiest hotels in St.Louis and definitely not up to Ritz Carlton standards.It should be illegal for this place to charge the price they do to stay in this dump. Please do not eat the food here you will get food poisoning !!!!. There have been several reported cases of food poisoning coming from this hotel as well as health concerns regarding the mold in the building. Mold in the vents and on some of the doors you can actually smell it on some floors 10 and 16 it’s absolutely disgusting.I have a buddy that had breakfast here and had to go to the hospital shortly after for food poisoning please be warned this hotel may carry the brand name but is far from meeting the standard of a Ritz Carlton I wouldn’t be surprised to see a lawsuit soon do not stay here the Clayton Plaza Hotel is a much better facility even a good Drury in has this dump beat by far.

Stayed here after a soccer game in which it was 36 degrees heavy rain and wind. When we entered the hotel o felt a bit like the opening seen in crazy rich Asians except I could not buy the hotel and we were welcomed with bright warm faces. The room was perfect there is a softness and warmth to the room. We had a king bed and rollaway and there was so much space this did not seem crowded at all. Endless hot water was a bonus. Super quiet. Room service food was yummy and elegant and nice big tv that we could watch a movie on while everyone was nice and warm under the blankets. Just needed a fireplace. 😀Just a soothing overall stay.