Aparthotel Adagio Access Paris Clamart

Location-wise, te hotel is situated very far out of central Paris - you need to take a tram and then an underground metro to get to the center of Paris and all the attractions. The staff are very helpful, can speak good English and have maps etc on hand to help with directions. Our room was on the third floor and had a strong cigarette smell. The room was spacious though, with good Wi-Fi and a hair dryer in the bathroom. We stayed for three nights, and the room wasn't cleaned throughout, nor were our towels changed. The sockets were in odd locations around the room (not next to the bed like normal) so it was hard to charge all our devices (two phones, a tablet, and a power bank) at the same time. The area is exceptionally quiet and there is a gorgeous patisserie literally a few doors down from the main entrance. The tram stop is also right outside which is great. There is also a small shop in the lobby and the restaurant area works more like a help-yourself-kitchen, like a hostel. The pool area was closed so we did not get to see this

The purpose of my trip was to escape the heat of my top floor Paris appartement for one night. Listed under the amenities were pool, parking, wifi, air conditioning. The price was super good for pool access so I booked it for two of us. When I get there I am told the pool is closed and there is no aircon. Not even a fan is available to cool the room down. The room was super clean and very spacious and had everything you expect from a kitchenette. But I felt so deceived that I would never stay there again.

Great stress, and time wasted trying to get a reimbursement after failed attempts to cancel 2 days after booking. The system would not allow me to cancel so I emailed the hotel 7 times with no response. Once in Calmart, and staying at a different hotel, I had to go there physically in order to obtain my refund, and that wasn't a pleasant experience either.