Ibis Juarez Consulado

Good stay, it’s a little room but good

The room was extremely small, no fridge or microwave in the room. The laundry service was expensive . They did have a restaurant in the lobby that we thought would be convenient however on the first day of our stay we ordered a chicken salad that was warm(unnatural) and enchiladas Swiss(smelled and tasted like the cream had gone bad and the chicken was cold). I asked for a replacement meal and got a caldo de res which was good except for the cold tortillas. However when it came time to pay I was charged for all 3 plates because according the the managers another person who was staying at the hotel finished their enchiladas and "practically licked the plate clean. Needless to say we ended up paying for the meals but never went back for their food service. On our 4th night in the room we noticed a awful smell coming from the vent system. When we stepped into the hall way the smell got worse so we requested to have our room changed to another floor. Worst 2 week stay in a hotel ever.

That it was close to all the places that i wanted to go .but the room doesn't have a refrigerator and a coffee maker and doesn't have a iron, most of the customers ftom this property stays a least a for 6 day so w need those articles.