Puyuhuapi Lodge & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cisnes
Puyuhuapi Lodge & Spa
Lodge
Bahia Dorita s/n, Cisnes, Aysen, 6010000, Chile
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With a stay at Puyuhuapi Lodge & Spa, you'll be all set to unwind after a day of travel.Show More
We Price Match
Highlights
Airport pick-up available
Free parking
Delicious breakfast
Lots to doAmenities
Indoor swimming pool
Outdoor swimming pool
Private beach area
Hiking
Hot springs
Sauna
Spa
Massage room
All Amenities
Property Description
With a stay at Puyuhuapi Lodge & Spa, you'll be all set to unwind after a day of travel.
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4.2/5
Very GoodCleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 31 Reviews
Surroundings
Landmarks: Bosque Encantado
(270m)
Landmarks: Camping Leontina Fuentes
(9.0 km)
Landmarks: Camping Ventisquero Colgante $5.000
(9.0 km)
Landmarks: Camping Experiencia Austral
(10.0 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
Double Room
1 bedroom: 1 king bed | 1 living room
Non-smoking
Private bathroom
Towels
Balcony
Desk
Check Availability
Guest Reviews
4.2/5
Very Good
31 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Cisnes
AI Summary
The accommodation provides excellent service and varied, high-quality breakfast. Guests appreciate the stunning fjord location, beautiful landscapes, and comfortable rooms with panoramic views.
Raul
March 9, 2025
Our stay at Puyuhuapi Lodge was, regrettably, far below expectations. To begin with, one must book the boat to access the hotel, which is understandable; however, despite having two boats, several guests were left waiting for 20 minutes due to limited space. Upon arrival, we were greeted with a welcome drink and a group briefing on the hotel’s facilities, yet no one mentioned the need to book the boat for departure. The following morning, I was informed that the boat was fully booked, causing considerable stress as we had to continue our journey south. Fortunately, we managed to secure a spot thanks to other guests postponing their departure—hardly the standard of organisation one expects.
The hotel itself is charming, with spectacular views and a tranquil atmosphere. Breakfast was delightful, and both the bar and restaurant offered well-prepared dishes. However, the outdoor pools were disappointing—poorly maintained, with only two out of three operational and the water noticeably cold despite being advertised as hot springs. Ironically, there were also issues with hot water in the showers. After waiting over 10 minutes, I was forced to endure a cold shower.
Additionally, the senderos (trails) were poorly maintained, which was disheartening for those keen to explore. Given the price, I expected far more. If you seek hot springs or well-kept trails, I would suggest exploring other options.
Guest User
February 15, 2025
It was one of the most beautiful places, i.e. you visited Throughout history, the places are very beautiful, the weather is very beautiful Even very beautiful treatment is very wonderful I am going to be like this, so the weather is very hard I hope to go every period due to the pleasure of the air and the place
Guest User
February 15, 2025
Excelente experiencia! El hotel y el lugar donde se encuentra es precioso. El personal es super amable, siempre dispuestos a ayudarte. La comida del restaurant si bien es cara, es de muy buena calidad. Hay un muy bien chef a cargo de la cocina. Opciones más baratas y ricas de comida se podian encontrar en el bar. Lo mejor eran las piscinas termales al exterior que se encuentran operativas las 24 horas del dia. También hay opciones de senderismo, spa ( masajes) , kajak para mayores de 13 años y la posibilidad de cruzar el fiordo para aprovechar de visitar el parque nacional Queulat durante la estadia. El no contar con telefonia ni internet si bien muy algo incómodo el primer día, luego uno se acostumbra y ayuda a la desconexión. Encuentro eso si que no es del todo apto para familia con niños pequeños, no lo disfrutan. El viaje para poder llegar al lodge se hace pesado. Son cinco horas de trayecto en auto por un camino que no siempre está asfaltado, por lo que hay que armarse de paciencia. Pese a lo largo del viaje para poder llegar al Lodge desde el aeropuerto de Balmaceda, sin duda , volvería!
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Guest User
January 28, 2025
Hotel Putuhapui Lodges and Spa On leur pardonnera l absence de personnel pour vous prendre vos bagages ds le bateau privé et a l arrivée sur le Ponton... On leur excusera l absence total de wifi et vos portables ne passent pas du tout ... au moins vous direz pas que vous ne saviez pas... On oubliera le vague parfum d égout en arrivant ds la chambre ... qui a disparu comme par magie 1 h après Il faut y aller pour se déconnecter se couper du monde Les chambres spacieuses donnent toutes sur le lac Le Spa un peu désuet propose des bassins a remous avec vue imprenable sur cet impense lac Pas de serviette dispo au spa... jamais vu ca... Bref si la Direction Generale se décidait a le rafraichir ca serait incroyable! Massage de 50 mns (77 USD) incroyable👌 Et puis aller se baigner dans les piscines de source d eau chaude a l extérieur dans une végétation luxuriante Enfin Cocktails a prix raisonnable et diner a prix raisonnable et service efficace En bref si vous acceptez ces défauts foncez pour vous couper du monde! Vous en reviendrez grandi(e)s !
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Izabel Cristina
January 27, 2025
Excelente localização.
Local incrível em meio a natureza.
Com possibilidade de banho em termas a 40 graus e no pacífico a 11 graus. Uma delícia!!!!
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Guest User
January 20, 2025
Beautiful lodge in an exceptional location. Rooms are big and comfortable, modern bathrooms, all have excellent views of the lake. The Lodge itself is well designed and well furnished and decorated. Thermal spas indoors and outdoors are fantastic. Service is very good, the only unpleasant part is that staff is definitely trained to ask for tips at every possible (and impossible) occasion and, in the end it started to get to us since prices are high enough already to include all service charges and pay the staff a decent salary so that won't be begging for tips all the time. Food was just okay, but the bar service was exceptional: they brought professional barmen from Santiago and their cocktails were just perfect. You can go kayaking on the lake, hiking on the property or just sit on the dock and stare at the lake. We loved it!
Andre
January 17, 2025
Tudo 1000%
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Guest User
January 12, 2025
Brilliant! Loved it! A really good place to switch off and unwind. That we were there for Christmas made it even more enjoyable. Really attentive customer service, good food and amazing views. Rooms were comfortable. Spa treatment was good. Thermal baths are fun - being in an outside pool with water at 38 degrees on Christmas day is not what Brits are used to! Although we've rated it five stars, it's not perfect - the food is good but not exceptional, and whilst the boat access gives a real sense of being away from everything, it does constrain you as to schedule.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Additional charge
Outdoor swimming pool
Private beach area
Hiking
Hot springs
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
Luggage storage
Bar
Billiards room
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Indoor swimming pool
Outdoor swimming pool
Private beach area
Hot springs
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Valet parking
Transportation
Airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
Front desk (limited hours)
Lockers available
Languages Spoken
Spanish
Food & Drink
Bar
Snack bar
Public Areas
No smoking in public areas
Picnic area
Garden
Health & Wellness
Billiards room
Gym
Massage room
Sauna
Foot bath
Spa
Additional charge
Hiking
Hot springs
Body care
Kayaking
Off-site
Public baths
Additional charge
Activities
Private beach area
Fishing
Gaming area
Public beach
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's meals available
Children's pool
Safety & Security
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]08:00–23:30
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 1989
- Number of Rooms: 1
With a stay at Puyuhuapi Lodge & Spa, you'll be all set to unwind after a day of travel.
Smoking is prohibited in all rooms.
During your down time, go for a swim in the outdoor or indoor pool. Treat yourself by paying a visit to the property's hot spring. To recharge your batteries or simply relax, visit the property's spa, massage room, sauna, or foot bath. The fitness room provides a place for guests to work out. This property offers kayaking, fishing, and hiking, giving you lots of opportunities to stay fit.
This property is home to a restaurant. Finish your day off with a drink at the bar.
At this lodge, you'll have access to a garden and game room. For extra convenience, luggage storage and laundry service (on-site) are available at the property as well.
When driving to the property, you can use the free parking lot.
Smoking is prohibited in all rooms.
During your down time, go for a swim in the outdoor or indoor pool. Treat yourself by paying a visit to the property's hot spring. To recharge your batteries or simply relax, visit the property's spa, massage room, sauna, or foot bath. The fitness room provides a place for guests to work out. This property offers kayaking, fishing, and hiking, giving you lots of opportunities to stay fit.
This property is home to a restaurant. Finish your day off with a drink at the bar.
At this lodge, you'll have access to a garden and game room. For extra convenience, luggage storage and laundry service (on-site) are available at the property as well.
When driving to the property, you can use the free parking lot.