Guest User
September 9, 2022
An experience not to be repeated, although the hotel is very pleasant and has excellent facilities, the service leaves a lot to be desired, during the stay it was necessary to request bath towels every day as they were never left by the employees when cleaning the room. bedroom. However, in my opinion, the most serious thing is the one that causes the most inconvenience is the hotel bar, as it does not have any permanent staff, and the guest who goes to reception must inform that he wants to be attended, and in turn, the reception contact a restaurant employee to come and serve guests at the bar, not to mention the ridiculousness that the bar does not serve anything to eat, only drinks are served, a situation that causes a lot of inconvenience as the nearest cafes and restaurants are about 15 km away .
In short the hotel does not have a service according to a 5 star hotel.
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