Kaiyuan Life Hotel at Central Lake of Qiandao Lake Reviews
Kaiyuan Life Hotel at Central Lake of Qiandao Lake
No.435 Nanjing Road, Chun'an, Zhejiang, 311700, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
2193 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.4
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All reviews(2193)
Positive reviews(2153)
Reviews with photos/video(578)
Delicious breakfast(288)
Friendly front desk staff(205)
Secluded lake view(162)
Perfect for kids(110)
Convenient parking(99)
Great swimming pool(88)
Has facilities for children(11)
Clean pool(11)
Negative reviews(38)
Guest User
Elegant Queen Room
Stayed in Oct 2024
Couple
2 review
9.5/10
Amazing
Posted on Dec 10, 2024
We had a great stay at this hotel this November for two days. The staff are very nice and helpful. They helped us search attractions and car rides. It is at a relatively convenient location between downtown and central lake tourist center, about 1-1.5 km each direction. We walked along the lake view boardwalk to enjoy great lake view both ways. The hotel has very good breakfast for a small fee with both Chinese and western styles. We definitely like it and recommend it. The only drawback is lacking maps or guidance materials so we have to study ourselves for our self-guided tours. It will be the best if tour maps and some tourist info are posted in the lobby. Overall it is a great place to stay and enjoy.
Response from Property: 【入住暢享歡迎水果🍊】❤位置超棒❤,非常感謝您對我們酒店的認可和喜愛!我們的員工一直致力於為每一位客人提供最優質的服務,很高興能幫到您。我們的早餐能讓您滿意真是太好了。關於您提到的缺少地圖和引導材料的問題,我們會盡快改進,在大堂增加相關內容,以便更好地為客人提供指引。期待您再次光臨!
Guest User
Guestroom - Garden-View (Double Bed)
Stayed in Aug 2023
Couple
1 review
8.5/10
Very Good
Posted on Sep 8, 2023
It's a bargain hotel, very good price for its quality.
The only negative part is that swimming pool doesn't open from 12-4pm, apparently because of the hot weather. So it would be just open during the very morning and afternoon when there's no sun at all!
We couldn't really enjoyed it.
Response from Property: Thank you very much for your support. Your satisfaction is our unremitting pursuit and we are honored
Michal Lukasz
Family Room - Garden-View
Stayed in May 2023
Family
33 review
10/10
Outstanding
Posted on Jul 1, 2023
Nice hotel with good location close to the tourist ferry terminal.
Response from Property: 🌼 Thousand Island Lake, along the lake landscape road🌼 like that can often come oh, each guest is our friend, poetic
MarisolDolores
Guestroom - Garden-View (Double Bed)
Stayed in Jul 2022
Couple
10 review
9.0/10
Great
Posted on Aug 29, 2022
We are really pleased with the stay at this hotel.
Location is comfortable. There are plenty of restaurants and shops around. There is even a nucleic acid testing place nearby which is important these days when you travel. All the tourist attractions are also easily available by didi ride (about 10-15 minutes).
Hotel service is polite and always there for you to help you. In the lobby you can find a nice travel agent who will suggest you the daily trips and activities.
The room and the rest of the spaces are clean. I would suggest though to check the pipes in the toilet because there was this characteristic bad smell. A little minus for the room amenities is the lack of a fridge.
Hotel has a free laundry which is a life saver when you do a lot of water sports every day.
We really like sport so we were happy with the swimming pool and the table tennis place.
Swimming pool is big and comfortable but there was this loud megaphone during the day which made it hard to relax. Other guests could hear it as well from their rooms.
Response from Property: We are very happy to have the most beautiful couple in the world stay in our hotel ,and give us such a high evaluation .Love you !
MikaP9292
Guestroom - Garden-View (Double Bed)
Stayed in Dec 2022
Solo traveler
10 review
10/10
Outstanding
Posted on Jan 19, 2023
The overall experience was great. The staff were friendly and helpful. The area was beautiful. The room was neat and clean, and very comfortable. I will definitely stay here again.
Response from Property: My dear guest, your brief words are summarized in such detail. It seems that you also have a feeling that we are too late to meet. I hope you can take this place as your second home when you go out. I look forward to seeing you again and giving you more and better experience!
Anonymous User
Family Room - Garden-View
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 8, 2025
I booked a regular family room, but the front desk upgraded it to a special family room after I arrived at the hotel. It was quite unexpected that I could get a free room upgrade on weekends, which was very satisfying. The overall environment and sanitation of the hotel are good, and the comfort is good. It is suitable for taking children out. Next time I have the opportunity to go to Qiandao Lake, I will give priority to this hotel.
Original TextTranslated by Google
Response from Property: 【入住暢享歡迎水果🍊】哇哦😃😃😃,真的太感謝您的誇獎啦👏👏👏!能夠給您帶來滿意的入住體驗,我們也非常開心😁😁😁。免費為您升級房型是我們的一點心意,希望能讓您和您的家人住得更舒適😘😘😘。酒店的整體環境衞生和舒適性也是我們一直以來所注重的,看到您覺得帶娃入住很合適,我們就覺得一切都值得啦😎😎😎。期待您下次再來千島湖的時候,還能選擇我們酒店哦😁😁😁!我們會一如既往地為您提供優質的服務,給您帶來更多的驚喜😘😘😘!再次感謝您的支持與信任😘😘😘!
Bingbing
Family Room - Garden-View
Stayed in Sep 2024
Family
11 review
5.0/10
Posted on Oct 7, 2024
Facilities: No refrigerator
Health: average health
Environment: The room outside is very noisy
Service: average
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits when you check in🍊] Dear guest, hello, thank you very much for your valuable feedback. We are deeply sorry that we could not meet your expectations. We have already started to improve the facilities, hygiene, environment and services you mentioned. First of all, we will add refrigerator facilities in the room and strengthen sanitation and cleaning to ensure that each room is in the best condition. In addition, we will install sound insulation equipment to minimize interference from external noise. Regarding services, we will conduct more rigorous training for our employees to improve service quality. 🙏🙏Thank you again for your feedback, your opinions are very important to us and help us continue to improve. We hope to have the opportunity to provide you with a better accommodation experience in the future. 😊🌟
Guest User
Guestroom - With View (2 Beds)
Stayed in Sep 2024
Family
10 review
2.5/10
Posted on Oct 5, 2024
The experience is very poor, very poor! The price of more than 1,000 yuan is not as good as the standard of a fast hotel. The hardware facilities are poor and there is nothing. The glass door of the bathroom makes a clanging sound when it is opened. It is so scary. It feels like it will fall down. Let’s talk about the shower head in the bathroom. When the water is turned on, the direction of the nozzle is always tilted. No matter how you adjust it, you can't adjust it. I have no choice but to use the shower head, and there is no shower cap. The sound insulation effect of the hotel is very poor. You can hear everything said outside. Don't think about it from night to morning. sleep! There are also few types of breakfast. I have stayed at Kaiyuan many times, and this hotel has completely ruined my impression of Kaiyuan. Anyway, it is a hotel that is highly not recommended.
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits during your stay🍊] Dear guest, I am very sorry that you did not have an ideal experience during your stay😔. We are very sorry about this 😔. Regarding the issues you mentioned about the bathroom glass door, shower head and shower cap, we have already recorded them📝. We will communicate these issues immediately with the relevant departments and correct them as soon as possible🔧. For poor sound insulation, we will further inspect and improve it🛠️ to ensure that all guests can enjoy a quiet and comfortable environment🌙. As for the lack of breakfast varieties, we will improve it in future menu design🍽️. Your feedback is very important to us and helps us continuously improve our service quality👍. We hope to have the opportunity to host you again in the future and show you our improved services and facilities. Thank you again for your valuable feedback, we will continue to work hard to improve 🌟.
Hanbaobaoaiquyouleyuan
Guestroom - Garden-View (Double Bed)
Stayed in Sep 2024
Family
4 review
10/10
Outstanding
Posted on Oct 3, 2024
Location: The hotel is very cost-effective and has an excellent location. It is very convenient to eat next to Fish Street. It is very close to the lake and is very close to the Tianyu Island cruise.
Facilities: The hotel has a small playground, which is very suitable for children to play
Service: Check-in during National Day holidays, there are also activities for children
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits when you check in🍊] Excellent location. Thank you very much for your affirmation! 🤗We are glad that you are satisfied with the hotel's location and value for money. 🌟The hotel is close to the Fish Street and the lake, which indeed makes it more convenient for you to taste delicious food and enjoy the beautiful scenery. 🏞️ The small playground and children's activities you mentioned are also specially designed for family travel. We hope that children can also have a happy time here. 👶🎉 Looking forward to your visit again and wishing you good memories every time you stay! ✨💕
Guest User
Family Room - Garden-View
Stayed in Oct 2024
Family
9 review
10/10
Outstanding
Posted on Nov 9, 2024
The room is very clean, and it is very convenient to travel. The surrounding transportation is also convenient. Qiandao Lake is very fun.
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits during your stay🍊] Thank you very much for your recognition and love for our hotel! You mentioned that the room was clean, which is a standard we strive to maintain. At the same time, the hotel's surroundings are convenient for travel and transportation, allowing you to better explore the beauty and fun of Qiandao Lake. We will continue to work hard and look forward to your visit again!
Guest User
2-bed Room With Garden View
Stayed in Sep 2024
Family
1 review
5.0/10
Posted on Oct 5, 2024
I can only say that it is very average, the price difference is too big, and it is too expensive during holidays.
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits when you check in🍊] We are very sorry for giving you a bad experience. We apologize for the price issue you mentioned. Price changes during the holidays are a reflection of market supply and demand, but we will seriously consider your feedback and strive to provide more reasonable price strategies and more preferential activities in the future. 🌟In order to improve our services, we will strengthen internal communication and management to ensure that every guest can enjoy the service value they deserve. 🍀Thank you very much for your valuable feedback and we look forward to your visit again so that we can have the opportunity to provide you with a better experience. 🙏If you have any specific suggestions or needs, please feel free to contact us. Thanks!
Guest User
2-bed Room With Garden View
Stayed in Sep 2024
Family
5 review
5.2/10
Posted on Oct 4, 2024
When booking a room during the National Day period, the price has risen very high, but from the housing environment and facilities, it is really not worth more than 1,000 a night. There is a stinky smell as soon as you enter the room, and the bedding feels damp. Would not recommend staying here again! Breakfast was not good either and it ended at 9:30! Overall not very satisfied
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits when you check in🍊] Dear guests, hello. We are very sorry that we did not meet your expectations during your stay and gave you an unpleasant experience. Regarding issues such as room odor and damp bedding, we will immediately conduct a thorough investigation and take measures to improve it. We will also re-evaluate and improve the deficiencies in breakfast time and quality to ensure that every guest can enjoy a high-quality breakfast experience. 🏨At the same time, we will strengthen training for employees to further improve service quality. Thank you for your valuable feedback. We will definitely work hard to improve and look forward to having the opportunity to provide you with better services in the future. 💪🌟
Kele150ting
2-bed Room With Garden View
Stayed in Sep 2024
Family
3 review
5.7/10
Posted on Oct 7, 2024
During the National Day, the price premium is too high and the price/performance ratio is not high. The specific reasons are as follows: 1. The room is old, there are many traces of water leakage, the lighting is very dim, and the experience is average. 2. The bathroom is too small. The toilet uses the aisle between the sink and the shower room, which is a bit strange and makes it difficult to move around. 3. The water pressure is too low, the shower head is still small, and the bathing experience is too poor. 4. The breakfast is average, the management is chaotic, and there is no place to sit. 5. The underground parking lot is shared with the All Seasons Hotel. The number is very small. Cars are parked in the aisle. It is inconvenient for large cars to get out after entering. 6. There are electric piles in the underground parking lot, so you need to grab a seat. There is a special call across the road, and the price is cheaper.
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits when you check in🍊] Dear guests, hello. Thank you for staying at our hotel during the National Day and taking the time to provide feedback on your stay experience. We are very sorry that we could not meet your expectations. We will take immediate improvement measures to address the issues you mentioned. 1. The room is old and leaking: We have arranged an engineering team to conduct a comprehensive inspection and repair to ensure that the room facilities and environment are in the best condition. 2. Bathroom design: We will seriously consider your opinions and optimize space utilization in future decoration to improve guest comfort. 3. Water pressure and shower experience: We will check the water pressure system and upgrade the nozzles to ensure a more comfortable shower experience. 4. Breakfast management is chaotic: We have trained the restaurant management team, increased seats and service staff, and ensured that the dining environment is clean and orderly. 5. Parking issue: We will coordinate with All Seasons Hotel to strengthen parking management to better serve our guests. We will also look into the possibility of adding more parking spaces. 6. Electric pile problem: We will further optimize the configuration and use process of electric piles to make charging more convenient. We apologize again and thank you for your valuable feedback. We hope you can give us a chance to serve you again and enjoy our improved services and facilities.
Guest User
Elegant Queen Room
Stayed in Aug 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 10, 2024
This is the first time I came to Qiandao Lake with my family. I booked this hotel. The location is very convenient. It is near the tourist pier. It is very convenient to take a boat and eat. The fish street next to the hotel is very convenient for eating. The hotel front desk service Enthusiastic and patiently explained to us if we had any questions. It was great. We will come again next time.
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits when you check in🍊]❤Dear Guest❤, thank you very much for choosing our hotel and having a great time with your family! Our hotel's ❤great location❤ is truly a convenient choice for travelling, and we're so glad you enjoyed it 😊. The front desk service team is also very grateful for your affirmation. Your satisfaction is our biggest motivation🌟. We look forward to choosing our hotel next time you and your family come to Qiandao Lake. We will continue to provide you with warm and thoughtful service🙌. I wish you a happy life and a happy family🎉!
Guest User
2-bed Room With Garden View
Stayed in Aug 2024
Traveling with friends
29 review
10/10
Outstanding
Posted on Sep 6, 2024
The room is nice, well equipped and clean.
The receptionist at the front desk was warm and courteous and took the initiative to ask questions, which is worthy of praise.
The location of the hotel is convenient for traveling and comfortable for riding.
Original TextTranslated by Google
Response from Property: [Enjoy welcome fruits when you check in🍊]❤Dear guest❤, thank you very much for your positive feedback! 😊 Glad to hear you were satisfied with our ❤well-equipped❤ and clean room. Thank you very much for your praise of our front desk Junjun. His warm service is the standard that our hotel has always adhered to. We are also glad that the hotel's location makes your trip more convenient. 🚴♂️We hope that we can continue to provide you with a comfortable and pleasant accommodation experience in the future, and we look forward to your visit again! 🌟🙏