Fairy Mountain Street 68 Cuiyun Road, Building 1, Attached No. 1, Wulong County, Chongqing, ChinaView Hotel Details
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Wulong Yunzhu Xujia Yayuan Hotel Guest Reviews
4.5/5
Good
286 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(286)
Positive reviews(276)
Reviews with photos/video(59)
Classy environment(45)
Friendly front desk staff(23)
Tasty food(20)
Well decorated(19)
Perfect for kids(11)
Convenient parking(11)
Tasty restaurant(7)
Close to scenic area(6)
Negative reviews(10)
Guest User
Elegant 2-bed Room
Stayed in Jan 2024
Solo travelers
3 review
4.5/5
Great
Posted on Feb 21, 2024
Very clean and tidy.
Response from Property: Dear guest: Hello! Thank you very much for your evaluation and recognition of Yunzhu Xujia Yayuan Hotel in your busy schedule! We work hard to provide guests with a warm and comfortable journey. Bring guests a touch of warmth and comfort. The development of Xujia Yayuan Hotel is inseparable from your attention. Thank you again for your evaluation. I hope your trip will be happy and successful. I also hope that Xujia Yayuan Hotel can leave you with a good impression and memory! I wish you a happy family and a successful career!
Tom Fuzer
Elegant Queen Room
Stayed in Aug 2023
Solo travelers
35 review
4.7/5
Amazing
Posted on Sep 30, 2023
Nice, clean hotel. Looks a bit extravagant from the outside but it’s fairly normal, modern once you are inside
Response from Property: 店回覆內容:尊敬的賓客:您好!非常感謝您在百忙之中對雲築徐家雅院酒店的評價和認可!我們的努力,希望能給賓客們奉上一次次温馨舒適的旅程。帶給賓客們一絲温暖和愜意。徐家雅院酒店的發展離不開您的關注,再次感謝您給予我們的評價,願您的行程開心圓滿,也希望徐家雅院酒店能給您留下美好的印象和回憶!祝您家庭幸福,事業順利!
Nikky_z
Queen Room With Mountain View
Stayed in Aug 2023
Family
24 review
4.7/5
Amazing
Posted on Oct 2, 2023
Nice hotel. This hotel is not include breakfast. If plan to go out in the morning, book the hotel food set is easier to find a shop around there.
Response from Property: 非常感謝您對小店的認可,小二正是朝着親們的滿意在日夜努力這呢!小店位置很方便,距離遊客中心100米左右,去任何一個景點都很方便,周邊的交通、食宿都很便利,但是小店的環境屬於鬧中取靜,前院的大停車場,後院的私密後花園,樓下的雅院民間菜,遊樂場......是您旅遊,享受美食的理想選擇。小二再次隨時恭候您及家人再次光臨!
Guest User
Zhong Yi Couples'Suspended Double Bed Room
Stayed in Mar 2024
Family
19 review
3.7/5
Posted on Apr 26, 2024
The location of the hotel is very good.
If you are planning to tour the Martial Arts Temple.
However, you need to be careful when choosing a room.
They assigned me a strange rocking bed.
Other than that, the breakfast was poor due to the noisy environment.
It is a place mainly operated for group tours.
The owner is friendly.
Parking is no big problem either.
It's just not up to hotel standards.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation and recognition of Yunzhu Xujia Yayuan Hotel in your busy schedule! We work hard to provide guests with a warm and comfortable journey. Bring guests a touch of warmth and comfort. The development of Xujia Yayuan Hotel is inseparable from your attention. Thank you again for your evaluation. I hope your trip will be happy and successful. I also hope that Xujia Yayuan Hotel can leave you with a good impression and memory! I wish you a happy family and a successful career!
Guest User
2-bed Room With View
Stayed in Aug 2024
Family
2 review
3.2/5
Posted on Sep 16, 2024
The room is okay, just like the picture, but there is no service. There is never anyone at the front desk. Moreover, I bought the room with breakfast, but I didn't get breakfast. I am very dissatisfied. Don't be fooled.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your dissatisfaction. There is always someone at the front desk. Our breakfast time is from 7:30 to 9:00. If you come after 10:00, we will have no breakfast. We would like to express our apologies again. We hope you will come back next time and we will treat you wholeheartedly!
Guest User
Deluxe Family Room
Stayed in Jul 2024
Family
1 review
1.7/5
Posted on Sep 19, 2024
The room is in an attic, which is inconvenient for travel and not breathable. The children kept crying at night. The hygiene is not very good. There is a peculiar smell in the room. The air conditioning is not effective. The breakfast is also very poor. There is almost no food! There is no elevator. It is just a renovated sales department. The price is not cheap and it is not worth it!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to hear that you had such a bad experience with us. Regarding the inconvenience of travel and airtightness caused by the room being in the attic, we will seriously consider improvement plans. Regarding crying children, poor hygiene, odor in the room, and poor air conditioning, we will immediately strengthen cleaning and equipment maintenance. Regarding breakfast, we will communicate with the catering department as soon as possible to improve the quality and variety. The lack of elevators and the renovation of the sales department are indeed objective limitations, but we will work hard to make up for it in other services. Regarding the price issue, we will re-evaluate the reasonableness of the pricing. Hope you can give us a chance to improve and provide you with better service.
Sikaienlichun
2-bed Room With View
Stayed in Jan 2024
Family
7 review
3.0/5
Posted on Feb 23, 2024
Disadvantages: Not soundproof, very noisy. The first floor is a restaurant for eating, and the second floor is for accommodation. There are many tourist buses parked, and the sound of the TV next door is as loud as in my room.
Pros: New decoration, soft and comfortable bed, big water, warm.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation. We are very sorry for not giving you a satisfactory stay experience. It may be because of the children staying here, so there was a little noise, but it was not as serious as you said. Thank you very much for staying at Xujia Yayuan Hotel. I hope you will give us a chance to make it up to you next time you come!
Guest User
2-bed Room With View
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The hotel is nice, renovated in the past two years, very new, and equipped with electric blankets, so warm. My family is very satisfied, the price is affordable.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Xujia Yayuan Hotel and giving us a 5-star rating. Your satisfaction is our greatest support and encouragement. The hotel will continue to maintain our hygiene quality and service standards. The hotel is located 300 meters away from the Fairy Town Tourist Reception Center. It is the best choice for you to visit the Three Natural Bridges, Longshuixia Ground Crack, Fairy Mountain Scenic Area, and watch Impression Wulong. It is also the most convenient place for you to eat, stay, travel, travel, shop, and entertain. All staff are looking forward to your visit again and bring you a better stay experience! I wish you a happy day every day
Guest User
Comfy 2-bedroom And 1-living Room Suite
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 15, 2024
I booked a suite and stayed with my child. It can accommodate 5 people. It has two rooms and a living room. It is suitable for family travel. The hotel also provides meal ordering services and guests can get discounts.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation and recognition of Yunzhu Xujia Yayuan Hotel in your busy schedule! We work hard to provide guests with a warm and comfortable journey. Bring guests a touch of warmth and comfort. The development of Xujia Yayuan Hotel is inseparable from your attention. Thank you again for your evaluation. I hope your trip will be happy and successful. I also hope that Xujia Yayuan Hotel can leave you with a good impression and memory! I wish you a happy family and a successful career!
Guest User
2-bed Room With View
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The room is very new, the sanitary conditions are very good, there is a restaurant on the first floor for dining. The service staff are friendly. I stayed for one night and it was a good experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation and recognition of Yunzhu Xujia Yayuan Hotel in your busy schedule! We work hard to provide guests with a warm and comfortable journey. Bring guests a touch of warmth and comfort. The development of Xujia Yayuan Hotel is inseparable from your attention. Thank you again for your evaluation. I hope your trip will be happy and successful. I also hope that Xujia Yayuan Hotel can leave you with a good impression and memory! I wish you a happy family and a successful career!
Guest User
Queen Room With Mountain View
Stayed in Nov 2023
Family
19 review
4.7/5
Amazing
Posted on Dec 30, 2023
The environment and facilities are pretty good, but the shower is sometimes hot and sometimes cold. Breakfast is vegetarian noodles with a fried egg, which tastes pretty good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation and recognition of Yunzhu Xujia Yayuan Hotel in your busy schedule! We work hard to provide guests with a warm and comfortable journey. Bring guests a touch of warmth and comfort. The development of Xujia Yayuan Hotel is inseparable from your attention. Thank you again for your evaluation. I hope your trip will be happy and successful. I also hope that Xujia Yayuan Hotel can leave you with a good impression and memory! I wish you a happy family and a successful career!
Guest User
Elegant Queen Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
The room is clean and tidy, there is no peculiar smell, and they have a dry and wet separation, which I think is particularly good, because there are very few hotels with dry and wet separation like this now. I forgot to take pictures when I checked in yesterday. This is what I took when I checked out in the morning, but it was really a good stay. I recommend it to my family.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation and recognition of Yunzhu Xujia Yayuan Hotel in your busy schedule! We work hard to provide guests with a warm and comfortable journey. Bring guests a touch of warmth and comfort. The development of Xujia Yayuan Hotel is inseparable from your attention. Thank you again for your evaluation. I hope your trip will be happy and successful. I also hope that Xujia Yayuan Hotel can leave you with a good impression and memory! I wish you a happy family and a successful career!
Guest User
Queen Room With Mountain View
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The room is very nice, with a complete set of disposable daily necessities. The bed is very comfortable and soft. We went to Fairy Mountain first, and then consulted the front desk lady, who also explained very patiently. Then we had a meal in the restaurant downstairs, and we were also given a discount. I really recommend it!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation and recognition of Yunzhu Xujia Yayuan Hotel in your busy schedule! We work hard to provide guests with a warm and comfortable journey. Bring guests a touch of warmth and comfort. The development of Xujia Yayuan Hotel is inseparable from your attention. Thank you again for your evaluation. I hope your trip will be happy and successful. I also hope that Xujia Yayuan Hotel can leave you with a good impression and memory! I wish you a happy family and a successful career!
Guest User
2-bed Room With View
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
It was a very satisfying stay. The room had no peculiar smell and was very clean. The service provided by the housekeeping lady was very good. Anything needed was delivered to the room immediately. The front desk lady was also very good and patiently explained to us the strategy for visiting the scenic spot. It was really good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel among many hotels. Thank you for your support and recognition of our hotel in all aspects. Everything we do is to make every guest feel at home when they come to our hotel. Your satisfaction and affirmation are an indispensable part of our progress. All the staff of Xujia Yayuan Hotel will continue to work hard to live up to your praise and look forward to your visit again. I wish you a pleasant journey!
Guest User
Elegant Queen Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
I was quite satisfied with my stay this time. I spent a long time selecting online before placing the order. I was worried before checking in, but after checking in, I found that my worries were unnecessary. They have a restaurant downstairs, the food is quite good, and they can give online guests a 12% discount, which is quite a discount. The room facilities are also relatively complete. It is really a very satisfactory check-in experience, which is worth recommending.
Original TextTranslated by Google
Response from Property: We are very glad that you had a pleasant stay in our hotel. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!