Qianhe Zhixuan Hotel Reviews

Response from Property: Dear guest, Xiaoqian is deeply sorry for your experience during your stay at the hotel. After receiving your feedback, we immediately convened the guest room department to hold a meeting to make rectifications and strengthen training on the standardization of room cleaning procedures. We will also increase the follow-up efforts. We will go to great lengths to do ward rounds after cleaning the rooms to ensure that such an incident will not happen again. All the problems you mentioned are indeed our problems. Please call us in advance when you check in the hotel next time. The hotel will upgrade you to the room type you are satisfied with for free and give you a chance to supervise us. We are very sorry for causing you any unpleasant experience. Regarding your check-in experience, we will definitely make improvements based on your feedback. If you come here next time, we hope to book this hotel again. Give us a chance to apologize and look forward to visiting again.

Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Response from Property: Thank you for your recognition! In order to give you a better experience, we have spent a lot of time on the facilities, from carefully selected bedding to smart devices, all of which have been considered repeatedly. We are very happy to receive your praise. We look forward to your visit again, and will prepare more considerate services for you. Wish you a happy life!

Response from Property: We are very sorry for the inconvenient stay you had and we apologize for this mistake. Regarding the noise issue, we have contacted the property to discuss a solution, and will subsequently equip the street-facing rooms with thicker soundproof glass. At the same time, we will re-evaluate room pricing and facilities to ensure value for money. In terms of service, we have trained our employees to improve service quality. In case of discrepancies between the photos, we will retake true and accurate photos of the room. Thank you again for your feedback, and we hope to have the opportunity to make up for this shortcoming in the future.

Response from Property: Dear guest, we attach great importance to your feedback and have launched an investigation quickly. Regarding the situation of the washbasin, it may be because the caulking agent in the gaps between the tiles is darker in color and looks like mold under certain lighting. It is not a hygiene issue. The bathroom was flooding. After checking, we found that the drain was temporarily blocked by hair and other debris, and it was not a facility malfunction. We clean strictly according to high standards every day. If you have any needs, please feel free to contact the front desk and we will handle it for you as soon as possible. During the Spring Festival, our hotel 300 in Guanyinqiao is a particularly cost-effective hotel in the same industry. We look forward to your stay again to experience our service.

Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Qianhe Smart Hotel will always stand in this city. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. I wish you a happy life and a smile on your face!

Response from Property: Dear guest, thank you for your evaluation. It is an honor for Xiaoqian to receive your affirmation and recognition. Please believe that your kindness will be our driving force for progress. We will continue to work hard to create more surprises and satisfaction for every guest. Xiaoqian sincerely invites you and your family to stay next time! I wish you a happy day!

Response from Property: Dear guest, thank you for your evaluation. It is an honor for Xiaoqian to receive your affirmation and recognition. Please believe that your kindness will be our driving force for progress. We will continue to work hard to create more surprises and satisfaction for every guest. Xiaoqian sincerely invites you and your family to stay next time! I wish you a happy day!

Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xiaoqian strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Qianhe Zhixuan looks forward to your visit again!

Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xiaoqian strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Qianhe Zhixuan looks forward to your visit again!

Response from Property: Hello, we are sorry to hear that you had an unpleasant experience during your stay. We value every guest's feedback and will take your questions seriously. Regarding room cleanliness issues, we will immediately contact the cleaning team to conduct a thorough inspection and cleaning to ensure the room is up to our high standards. At the same time, we will strengthen staff training, especially in terms of front desk service attitude, to ensure that every guest can feel our enthusiasm and professionalism. We sincerely hope that you can give us a chance to improve and look forward to having a better experience when you visit us again. If you have any further comments or suggestions, please feel free to contact us. Once again, we apologize for any inconvenience this may cause.

Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Qianhe Smart Hotel will always stand in this city. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. I wish you a happy life and a smile on your face!

Response from Property: Dear guest, thank you for your evaluation. It is an honor for Xiaoqian to receive your affirmation and recognition. Please believe that your kindness will be our driving force for progress. We will continue to work hard to create more surprises and satisfaction for every guest. Xiaoqian sincerely invites you and your family to stay next time! I wish you a happy day!

Response from Property: Dear guest, thank you for your evaluation. It is an honor for Xiaoqian to receive your affirmation and recognition. Please believe that your kindness will be our driving force for progress. We will continue to work hard to create more surprises and satisfaction for every guest. Xiaoqian sincerely invites you and your family to stay next time! I wish you a happy day!