Vienna Hotel (Chongqing Yuanjiagang Metro Station) Reviews
Vienna Hotel (Chongqing Yuanjiagang Metro Station)
No.1 Aoti Road (Chengshangcheng), Jiulongpo District, Chongqing, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
3514 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(3514)
Positive reviews(3467)
Reviews with photos/video(1526)
Easy to get around(618)
Classy environment(309)
Large rooms(281)
Friendly front desk staff(273)
Close to metro(217)
Loved the night views(111)
Delicious breakfast(98)
Stayed multiple times(54)
Negative reviews(47)
Arvindsoni
Deluxe Double Room
Stayed in Mar 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Apr 6, 2025
Less than 50 meters from subway station. A neat clean and well arranged hotel. Unlimited continental breakfast in just 20 RMB.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
It was a great stay with great views of Chongqing . In a good area and easy to get around . The room was good and the bed comfortable .
Response from Property: Dear customer, hello. Thank you very much for your support to the hotel. We did not receive a full 5-point rating from you, and we are still a bit disappointed. Perhaps there are still areas where the hotel did not do well. We hope that your next visit can point out our shortcomings, and we will work hard to do better. We will serve with dedication, so that every customer who comes to the hotel can feel the warmth of home. We hope that our service can bring you more surprises and emotions. We look forward to your next visit!
Anonymous User
Superior Double Room
Stayed in Sep 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 20, 2023
Best view I've ever seen in Chongqing! I highly recommand to choose the room with wondow.
Response from Property: Dear guests, hello! Thank you for choosing Vienna Yuanjiagang Light Rail Station Store and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service.
Guest User
Executive Double Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 27, 2024
T
卫生:bu you have to go
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile!
BYAMBASUREN BOYKA
Superior Room (2 Beds)
Stayed in Jan 2023
Business traveler
48 review
10/10
Outstanding
Posted on Feb 9, 2023
Good service clean best hotel in that city
Response from Property: 親愛的朋友您好!非常感謝您的支持及給予的評價!您的滿意是我們不懈的追求,我們將不斷改進、完善酒店的服務和品質,希望能為您提供整潔、舒適和便捷的服務,期待您的再次光臨!祝願您工作順心如意,家庭幸福美滿
Guest User
Standard Double Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 24, 2025
The room was very clean and on a high floor. It was very comfortable to watch the night view at night. I had to go out to do some work early in the morning. The front desk learned about the situation and gave me a breakfast ticket. It was very considerate and I was very satisfied.
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Response from Property: 很開心能給客官帶來美好的體驗,我們的相遇很美妙,也希望這份美妙一直持續下去哦!
Guest User
Standard Double Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 23, 2025
I booked a room at this place when I went out with my friends. The hotel is very close to the light rail station. The transportation is very convenient. There are also many places to eat, drink and have fun nearby. The lady at the front desk who checked me in was very polite and courteous. The room was very clean. The room attendant was also very nice. The scenery of Chongqing is really good. I will continue to stay here next time.
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Response from Property: 非常感謝您對我們酒店的好評,小維會繼續努力,提供一流的服務,讓您的下一次入住更滿意。
AppLH
Executive Double Room
Stayed in Apr 2025
Couple
87 review
10/10
Outstanding
Posted on May 18, 2025
This hotel is located on a very high floor. It is located on the 40th to 43rd floor of the Sheraton Hotel in the middle area. If the weather is good, the exterior view will be very nice.
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6/8
Response from Property: Dear lady: Hello! Thank you for your strong support to Xiaowei. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and good mood every day O(∩_∩)O~
Guest User
Executive Double Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 17, 2025
The room is big and comfortable, with a wide view of the Yangtze River. Downstairs is the Yuanjiagang Light Rail Station, which makes transportation very convenient. I personally think it's good and I will stay here again next time I come.
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Response from Property: Dear guest, thank you for your 5-point review. Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own warm memories. I hope that our Chongqing Yuanjiagang Light Rail Station Hotel will be the white moonlight in your memory, and you will never forget it! No matter how prosperous and lively a city is, without you, it always feels like something is missing. When you are on a business trip, Xiaowei will be online at any time, so that you will no longer feel lonely in a strange city.
Guest User
Superior Double Room
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 6, 2025
The hotel is easy to find and has parking. The room is clean and hygienic. The window of the room we booked cannot be opened, but they took the initiative to upgrade us to a room with windows that can be opened. There is a shopping mall next to it, so it is convenient to buy things.
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Response from Property: 非常感謝您入住了咱們酒店,看到您對咱們酒店的認可我們十分的開心,萬分的感謝您給予的肯定及好評,期待您攜家人或是朋友再次光臨
Lexiangzizhuyou
Superior Double Room
Stayed in Mar 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Apr 14, 2025
I wanted a quiet environment, and the front desk girl upgraded me to a superior king-size room for free. It is very close to Yuanjiagang Light Rail Station, with convenient transportation and a food street around. It is a great hotel.
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Response from Property: 尊敬的賓客,您好!感謝您選擇維也納袁家崗輕軌站店,並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店是全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。
Anonymous User
Superior Double Room
Stayed in Mar 2025
Couple
2 review
6.0/10
Posted on Apr 12, 2025
The location of the hotel is very good. I was watching a live music show nearby, so I stayed there for one night. The first room smelled heavily of cigarettes, and the air conditioning was ineffective. The lowest temperature in the room was 27 degrees, and the windows could not be opened. I was stuffy inside until 2 a.m. and couldn't sleep. I called the front desk, and the attitude of the front desk was no problem. I immediately changed the room. The second room obviously did not smell of cigarettes, but the air conditioning effect was also average, which may be related to the aging of the facilities. The toilet hygiene was also average. I only wiped the lid and seat of the toilet, and I could see urine stains on the toilet when I lifted it up. It was really uncomfortable😣
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The superior room you booked is a closed window room, which is less ventilated. The air conditioner needs to be turned on for about 1 hour to cool down. If you feel hot after entering the room, you can contact the hotel front desk as soon as possible and we can change the room type for you. Our hotel strictly follows the principle of one guest one change and one guest one disinfection to clean each room. We can guarantee to every guest that we have 100% achieved one guest one change and one guest one disinfection. Please rest assured about this. If you feel dissatisfied after entering the room, you can contact the hotel front desk as soon as possible and we can change the room for you. There are staff at the front desk 24 hours a day to serve you. At the same time, we also recommend that you can book our deluxe room next time. The room area of this room type is larger and the room window has a better view outside. I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Double Room
Stayed in Mar 2025
Traveling with friends
2 review
7.7/10
Good
Posted on Apr 16, 2025
As for Vienna, this room is considered to be above the mid-range. Both the environment and the noise are very good. The facilities are also complete. There are also many consumables provided free of charge. I am very satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2025
Other
1 review
9.0/10
Great
Posted on Mar 27, 2025
Stayed for two nights. The air conditioner in the room was out of order on the first night. It was very hot. The room was facing west. The service lady brought an electric fan to relieve the heat a little. The next day, I reported the situation to the front desk. The front desk lady upgraded the room for free. The second room was quite good. It was quiet, cool and spacious, which made up for the psychological trauma of last night. The rest of the room was very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Because our hotel has central air conditioning and has not turned on the air conditioner during this period, you booked a superior twin room. Our hotel's superior room types are all closed floor-to-ceiling windows, so the ventilation effect is a little worse. If you are not satisfied with the room after going up, you can contact our front desk as soon as possible to change to another room type, or you can try our deluxe room next time you stay. The room area is about 40 square meters. The room is larger and more comfortable, and the windows can be opened. I hope you can book this hotel again and give us a chance to apologize. Looking forward to your visit again!