Vienna Hotel (Chongqing Jiefangbei Pedestrian Street) Reviews

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住並抽出時間分享體驗反饋，對於未能達到您的預期，我們深表歉意！ 很高興得知您對房間的整潔與美觀感到滿意，這是我們一直努力維護的基礎標準。關於早餐體驗欠佳的問題，我們已第一時間反饋至餐飲團隊，將結合您的建議優化菜品豐富度與品質，後續也會加強品控管理，期待下次能為您帶來更好的味覺體驗 儘管此次評分未能讓您滿意，但仍希望能有機會彌補不足，若您願意再次光臨，可隨時聯繫我們，我們將為您安排貼心服務，誠摯期待您的再次選擇！

Response from Property: Dear guest, we are sorry to bring you a bad stay experience. The hotel is located in the bustling city center, so there will be some noise impact, but the hotel soundproofing is set according to the standard. Soundproof strips are installed at important locations such as windows and doors. There are also noise-absorbing earplugs in the room. Regarding the elevator problem you reported, because this side of the hotel is a public property, the leaders are also actively reporting to the property. If you have any questions, please call the front desk at any time. Xiaowei is online 24 hours a day. Thank you for your affirmation and support for our hotel. I wish you a happy life!

Response from Property: 尊敬的顧客您好，感謝您入住維也納酒店，您的肯定是我們工作的最大動力，我們將全心全意為您提供更好的服務，維也納酒店期待您下次光臨！

Response from Property: 尊敬的顧客您好，感謝您入住維也納酒店，您的肯定是我們工作的最大動力，我們將全心全意為您提供更好的服務，維也納酒店期待您下次光臨！

Response from Property: Dear customer, thank you for staying at Vienna Hotel. Your affirmation is the greatest motivation for our work. We will wholeheartedly provide you with better service. Vienna Hotel looks forward to your next visit!

Response from Property: Another long five-star review. We are so happy~~Our service can be recognized by you~We are very satisfied even if we are tired~Our Vienna's consistent comfortable and warm style~can make people feel as comfortable as home, so we are very particular about the facilities in the room, including mattresses and pillows, all for your better stay experience~We look forward to meeting you next time~

Response from Property: Dear customer, thank you for staying at Vienna Hotel. Your affirmation is the greatest motivation for our work. We will wholeheartedly provide you with better service. Vienna Hotel looks forward to your next visit!

Response from Property: Dear guests, hello! Thank you very much for choosing our store. Your satisfaction is our motivation. We will continue to work hard to improve the quality and provide you with better services. All of our staff are looking forward to your next visit! I wish you a smooth work and a happy life!

Response from Property: Dear guest, First of all, thank you very much for your valuable feedback to our hotel. We attach great importance to your experience, because your satisfaction is our greatest pursuit. We are deeply sorry for the poor sound insulation you mentioned. This is indeed our hotel's negligence in facility maintenance. We did not provide sufficient sound insulation measures, which disturbed you during your night rest. We sincerely apologize for this. Regarding the problem that there are no sandals for bathing in the bathroom, this is indeed our improper handling of service details. We understand that this has caused inconvenience to your use, and we are deeply sorry for this. In addition, we apologize again for the fact that the room you booked online is not consistent with the actual one. This is an error in our reservation system. The information was not updated in time, which caused you to encounter troubles during check-in. We have checked and updated the reservation system to ensure that such situations will not occur again. In order to improve our services, we have taken the following measures: - Strengthen the installation and maintenance of sound insulation facilities. - Optimize the reservation system to ensure that the information is accurate. - Add luggage porter service in the parking lot. We hope that these rectifications will allow you to feel our sincerity and improvement when you stay next time. Thank you again for your patience and understanding. We promise to continue to work hard to provide a better accommodation experience.

Response from Property: Another long five-star review. We are so happy~~Our service can be recognized by you~We are very satisfied even if we are tired~Our Vienna's consistent comfortable and warm style~can make people feel as comfortable as home, so we are very particular about the facilities in the room, including mattresses and pillows, all for your better stay experience~We look forward to meeting you next time~

Response from Property: Dear customer, thank you for staying at Vienna Hotel. Your affirmation is the greatest motivation for our work. We will wholeheartedly provide you with better service. Vienna Hotel looks forward to your next visit!

Response from Property: Dear guest, hello. Thank you for your recognition of us. I hope that from the moment we met, this second, your travel life will always be accompanied by Vienna Hotel (Chongqing Jiefangbei Pedestrian Street Branch), accompany you to taste this world, accompany you to enjoy the quiet time in life, whether it is a short separation or reunion, we will share the wind and rain and accompany you all the way. We will definitely work harder and look forward to meeting you at Vienna Hotel next time!

Response from Property: Another long five-star review. We are so happy~~Our service can be recognized by you~We are very satisfied even if we are tired~Our Vienna's consistent comfortable and warm style~can make people feel as comfortable as home, so we are very particular about the facilities in the room, including mattresses and pillows, all for your better stay experience~We look forward to meeting you next time~

Response from Property: Hello, distinguished guests! Thank you very much for choosing our store. Your satisfaction is our motivation. We will continue to work hard to improve quality and provide you with better services. All of our staff are looking forward to your next visit! I wish you good work and a happy life!