Magnotel (Chongqing Jiefangbei Pedestrian Street store) Reviews

Response from Property: Hello! First of all, please allow us to express our sincerest apologies for the bad experience you had during your stay. We have verified your feedback as soon as possible and attach great importance to it. We are deeply sorry for the trouble and loss caused to you by our negligence. Secondly, the Jingyi King Room you booked is a room without windows. The hotel does not provide free room change service, but you need a king bed with a window, so we charge an extra fee. The room rates of the two room types are different. Next time you book a room, if you need a room with a window, you can book a Shuya King Room or a Jingya King Room. If the front desk does not charge this fee, the front desk will make up the difference by itself. I hope you can understand. We know that it is difficult to completely make up for your unpleasant experience with words. If you are willing to give us another chance, you can contact the account manager [name and phone number] at any time. We will follow up the service throughout the process. I apologize to you again for this mistake. Thank you for your supervision and correction!

Response from Property: Dear guest: Hello! We are honored and delighted to receive such comprehensive recognition from you! Service quality, geographical location, and sanitary environment are all the focus of our careful polishing. Every word of your praise is the greatest compliment to us and the driving force for us to continue to improve. We are very happy that this stay can bring you a convenient and comfortable experience. We always believe that a good encounter is the most precious memory of the journey. We look forward to continuing to accompany you on every trip in the future, with more considerate service and a warmer atmosphere, so that every time you stay, you will feel at home! I wish you all the best and look forward to seeing you again!

Response from Property: Dear guests, hello! Thank you for choosing the Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Hongyadong Branch among many hotels and sharing your stay experience with us. We are very sorry that we failed to give you a 5-point stay experience, which also proves that there are still flaws in our work. The hotel is located in the city center of Yuzhong District, Chongqing. Downstairs is the Light Rail Line 1 and Line 6. The superior location and unique geographical location provide great convenience for your travel. We always believe that a good reputation must be conveyed from the most authentic satisfaction of the guests, and we also hope that you can recommend it to more friends! The hotel provides a safe, comfortable and secure accommodation experience for all guests staying at the Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Hongyadong Branch. I sincerely look forward to your stay again and wish you a happy life and smooth work!

Response from Property: “一別之後，兩項歡喜，三生有幸，好評如斯！”灰常灰常感謝小主的好評，感動的稀里嘩啦的，相信生命中的每一次邂逅都殊為不易，很高興能在分別後還能來帶給您美好的回憶；白玉蘭是有温度的酒店，希望每一位朋友來小白家都能感受到鄰里般的温暖及舒適，更期待與您的再次邂逅，共同見證小白的成長！

Response from Property: 終於等到您，還好沒放棄，看着這暖心的評價，我覺得我們努力和認真都值得了，歲月靜好，我心安然。白玉蘭酒店是錦江集團旗下優選服務品牌，衹有體驗過了才會懂得，延續一如既往的住宿環境和更完善的服務，是我為您能做到的。喜歡我們記得回來看看我們哦，祝您生活愉快！

Response from Property: 尊敬的客人，您好！給您帶來不好的入住體驗小白十分抱歉，小白家的前台一直遵循“用心，為您更好”的服務理念，要求對於客人有問必答，有求必應。或許是言語不通導致交流起來有障礙，也或者您問的問題前台員工確實不知道，畢竟小白家的員工也有一些是來自其他省份，對於重慶也不能做到全知全解喲。您反映的問題小白已經認真記錄了，後續也會注意觀察前台問詢方面的情況，並加強對有員工的培訓。相信下一次相遇，小白一定可以給您一個滿意的答卷，祝您生活愉快，萬事如意！

Response from Property: 尊敬的貴賓：簡單的喜歡最長遠，平凡中的陪伴最心安，懂您的人最温暖，小白想努力成為最懂您的人，親的讚揚比冬天的太陽還温暖人心，我們必定不忘初心，您的鼓勵是我們不斷進步的動□力，我們會更加努力為您提供良好周到的舒適服務，期待與您的再次相見，遇見更好的白玉蘭~筆芯！

Response from Property: 尊敬的賓客您好，感謝您對酒店的點評！沒能給您一份完美的體驗我們深表歉意，您的意見對我們來説很重要，您反映的問題小白這邊給您解釋一下，酒店有前後兩個門，前門位於新華路馬路旁邊位置很好找，後門位置比較難找一點，您應該是跟着導航從後門到達酒店的。小白家是商務型酒店，地理位置優越，在重慶市渝中區市中心，距離各景點步行均不超過10分鐘，酒店內還有花園為您提供休息、喝茶等。小白家還有本地特產，如果有需要可以為您郵寄，酒店要求為每位客官提供最為貼心細緻的服務，為每位客官帶來超值的體驗。我們酒店是一個富有年輕活力的酒店，以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。您的鼓勵是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇

Response from Property: 您好！首先感謝您選擇入住白玉蘭酒店，也很抱歉沒能給您提供一份完美的入住體驗。收到您的反饋我們十分重視，重慶現季節多雨，氣候比較潮濕，房間容易出現異味，這確實嚴重影響了您的使用體驗。後續我們一定會讓客房注意房間做好通風和相應措施，在入住前增加查房次數，提前打開空調，酒店房間的衞生都是嚴格按照品牌標準執行的，客房大姐打掃完畢之後，由客房經理檢查再經過前廳經理檢查才會給客人辦理入住。酒店可能經曆數次接待，難受留下了歷史的痕跡，我們也正在對這部分進行重新裝修。如果您在入住過程中對房間不滿意，可以第一時間與我們前台聯繫，為您更換新的房間。在您入住期間有任何問題都可以聯繫小白，給您的旅途帶來不便再次向您表示歉意。小白家位於重慶市渝中區市中心，距離各景點步行均不超過10分鐘，酒店內還有花園為您提供休息、喝茶等。酒店要求為每位客官提供最為貼心細緻的服務，為每位客官帶來超值的體驗。我們酒店是一個富有年輕活力的酒店，以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。我們相信下一次見面，我們一定會給您一份滿意的答卷！

Response from Property: Hello dear guests! Thank you for choosing Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Branch among many hotels and sharing your stay experience with us. We are very sorry that we could not give you a 5-point stay experience, which also proves that our work is still There are flaws. I hope you can provide us with valuable opinions and suggestions. Your criticism and guidance will be of great help to me. They are very important and can point out the direction for the further improvement of our hotel products, making it easier for us to conduct comprehensive and systematic training and rectification of current problems. The detailed service has always been Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Branch With special attention, it is truly an honor for us to have such a loyal guest as you. The hotel is located in the center of Yuzhong District, Chongqing, with light rail lines 1 and 6 downstairs. It is in a superior location and its unique geographical location provides great convenience for your travel. We always believe that a good reputation must be conveyed from the most authentic satisfaction of our customers, and we also hope that you can recommend it to many friends! The hotel provides a safe, comfortable and secure accommodation experience for all guests staying at Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Branch. We sincerely look forward to your stay again and wish you a happy life and smooth work!

Response from Property: Respected VIP: Hello! Thank you for your consistent support. Your trust and evaluation make us feel extremely warm and inspired. We always believe that a good reputation must be recommended from the guests' most sincere satisfaction. We hope that our warm service can make you feel at home and at ease. The hotel is convenient for travel. Downstairs are Metro Lines 1 and 6. The scenic spots near the hotel, such as Hongyadong, Chaotianmen, Jiefangbei, and Raffles City, can be reached within a few minutes on foot. We will always be good to you as before and will be even better in the future. Looking forward to your continued stay at Magnolia Hotel.

Response from Property: Dear guests, thank you for your review of the hotel! We apologize for any inconvenience caused during your stay. Your opinions are important to us. If you have any questions during your stay, please feel free to contact Xiaobai. We apologize for any inconvenience caused. Due to the renovation of Xiaobai's upstairs homestay, We apologize for disturbing you. We will communicate with you. Xiaobaijia is a business hotel with a superior geographical location, located in the city center of Yuzhong District, Chongqing, within a 10-minute walk from various attractions，The hotel also has a garden for you to relax, drink tea, and more. Xiaobai's family also has local specialties. If needed, they can be mailed to you. The hotel requires providing the most considerate and meticulous service for each guest, bringing them a great value experience. Our hotel is a youthful and vibrant hotel, showcasing the unique charm of the hotel with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member with heart and look forward to meeting you next time.

Response from Property: 曾經在千年樹下等待，衹求你回眸一笑；曾經在菩提下焚香，衹為等一世輪迴的相遇。阡陌紅塵，終究一場繁花落寞，回憶在歲月中飄落了誰的眼淚，往事在時間中飄落誰的憂傷。如煙往事，不知誰飄落了誰的相思；如夢的回憶，不知誰飄落了誰的等待。與你作別，不問曾經傷痛幾何。小白妹妹會一直在原地等您。

Response from Property: Respected VIP: Hello! Thank you for your consistent support. Your trust and evaluation make us feel extremely warm and inspired. We always believe that a good reputation must be recommended from the guests' most sincere satisfaction. We hope that our warm service can make you feel at home and at ease. The hotel is convenient for travel. Downstairs are Metro Lines 1 and 6. The scenic spots near the hotel, such as Hongyadong, Chaotianmen, Jiefangbei, and Raffles City, can be reached within a few minutes on foot. We will always be good to you as before and will be even better in the future. Looking forward to your continued stay at Magnolia Hotel.