Three Ways House Hotel

"Have stayed twice at The three Ways House Hotel and the service was excellent both times. Rooms are spotless, spacious and comfortable. The food was delicious and the staff were welcoming and professional. Nikki Blyth"

Red Lion Tavern

"It's a coffee shop located in an old building. Upon check-in, I was given a small loft room; it was so small I could barely stand upright without being near the bed. It was also significantly different from the pictures shown on the booking page. When I requested a room change, the hotel said there were no rooms available. I later complained to Ctrip and received prompt feedback and compensation."

Noel Arms - "A Bespoke Hotel"

"A British country hotel. The century-old houses around it are worth seeing. The old-fashioned and historic layout compares with city hotels. Each has its own merits."

Bantam Tea Rooms

"Superb! The staff went above and beyond during our stay helping us by supplying an extension lead to support a medical condition . Breakfast and accommodation was great we really enjoyed our few days and will be back again and would recommend."

Hyll Hotel

"When I booked this hotel, I found that there were no comments in the comment area. After reading the hotel introduction, I thought this country hotel should be okay. As a result, I was very disappointed. Friends, don't book this hotel again. Not only is the room moldy and damp, but the space is also short. If you don't pay attention, you will hit your head. And the hotel is extremely dishonest. We arrived at the hotel on the afternoon of July 21st. The receptionist took us to see the room first. The room was on the second floor. My child and I were looking forward to it. As soon as we opened the door, we smelled a lot of moldy and damp smell. The waiter immediately opened the window, and the light was not good. At that time, I negotiated with the waiter whether we could change the room. The waiter took us to see a standard room, which also smelled moldy. So we decided to negotiate with the hotel to stay only one night today and not tomorrow. At that time, when we were having dinner, the hotel manager took the initiative to communicate with us face to face and confirmed that the room fee for the 22nd could be refunded to us (see the picture of the translator for details). . On the night of the 21st, we had to live in this moldy and damp room. The room has a sloping roof, and the two sides of the bed are sloping roofs. If you don't pay attention, you will hit your head if you stand up straight. The most annoying thing is that there is no shower room in the bathroom. You can only stand in the bathtub to take a shower. You can't stand up straight because your head is on the roof. You hit your head when you look up. It's the first time I've encountered such a weird room with a room fee of more than 2,000 yuan. On the evening of the 21st, I applied for early check-out on the Ctrip platform. The next day we had breakfast and checked out. The hotel didn't respond on the platform until 6 pm. The Ctrip staff called me twice to tell me that they had not contacted the hotel yet and asked me to wait a little longer. Later, Ctrip called again and said that the agent had contacted the hotel and replied that the person who communicated with me yesterday was not their manager, and they would not refund the room fee on the 22nd. I was stunned. The manager they called at the front desk communicated with us. There were only a few guests there besides the hotel staff. Could someone pretend to be the hotel manager? They promised well yesterday, but changed today. It's really inconsistent! Too dishonest! I should have recorded their manager earlier. Fortunately, my English is not very fluent, and I used a translator when communicating. There are screenshots. Otherwise, I really can't explain it clearly. On the evening of the 22nd, Ctrip staff kept communicating with me, saying that their supervisor would come forward to solve the matter tomorrow. The next day, which was around 9 o'clock today, Ctrip replied that they would refund the room fee to me first, and they would discuss and coordinate the matter with the hotel and the agent later. Summary of the whole thing: The hotel is dishonest, the hotel did not inform me in advance of any defects in the room, and the actual room did not match the price at all. Ctrip staff are responsible and trustworthy."

Cotswold House Hotel and Spa - "A Bespoke Hotel"

The Ebrington Arms

"Food was amazing great place fantastic building . Lovely warm log fires this was our 4th visit Beautiful . Lovely old building"

Woolmarket House Hospitality Limited

"We stayed one night in Hidcote room. Pleasant enough room, nicely decorated but quite a few cobwebs. Didn't seem thoroughly cleaned in the nooks and crannies so I didn't want to look too hard. Location is excellent. Breakfast is in a small dining room, there was only another couple having breakfast at the same time. We'd have prefered one of the smaller tables for two rather than being put on a large table directly opposite the other couple. They managed to mess up the previous nights breakfast order between the two of us. I'd started mine as I wasn't exactly sure if it was me that had made the mistake when the lady realised her error. Not much of apology from her, it seemed it was my fault for starting it and not saying anything. The food was very nice though. I'm sure there are worse places to stay locally so I'd recommend it for a night's stay if you are eating or shopping in Chipping Campden."

Volunteer Inn