Americas Best Value Inn Chippewa Falls

There's no pool and no breakfast

I am not one to leave negative reviews if I’ve had a bad experience but this one I feel needs to be shared. I was simply trying to rent a conference room for my daughter‘s third birthday party that would have about 20 guests. I did not think that would be a daunting task considering the Avalon hosts larger, more upscale events like weddings and banquets. When I initially tried to call I selected the option off their phone tree to talk to the event coordinator however each time I tried calling it rang to her voicemail and her voicemail is full. So I tried the front desk and I talked to a helpful lady who said I would have to come in and meet with them which I thought was interesting considering it would be a small party And I only need a small conference room. I agreed to come in the following Tuesday, however I was sick that Tuesday. I called to explain why I won’t be there and I then asked the man at the front desk to have the manager call me back with information on the room rental. He said the manager would and they never did. I called back the following Thursday and I spoke to the same lady at the front desk she said oh I’m so sorry I’ll have her call you. No call. I called again today, Friday, three separate times throughout the day and I spoke to the same lady at the front desk each time she apologized and said I’m so sorry The manager will call you. Apparently the manager was never in the hotel throughout the day for the past two weeks? The last time I called I could even hear the lady at the front desk trying to dial the manager on her cell phone.It is now almost 7 o’clock and she has not called me. All I wanted to know is how much it would cost to rent a conference room for a small party! I do not understand how this venue can host events when this is how the business is run. The front desk people seemed to be helpful but apparently your manager needs some training. I understand short staffing however it has been two weeks since the first time I contacted the hotel, this is just negligence. Would not recommend hosting events at this location.

Extremely disappointed in this stay was not informed that they are remodeling windows were taped up with paper doors you could push open bathroom doors didn’t shut all the way no one was ever at the front desk and there was stuff laying all over the lobby

Great restraunt and attached. Accommodations were not available as advertised

When we arrived at the property we noticed it was being renovated. we checked in and were given a room, this room had not been cleaned since the previous tenants had checked out. We were given a different room that had paper taped over the window instead of curtains. No remote for the tv, one towel for 3 of us, shower that made very loud noises, and no coffee maker. The breakfast included consisted of pop tarts and no coffee. Overall very bad experience.

This is not an exaggeration, this is the worse hotel I’ve ever seen not in a horror film. No window treatments, hotel doors didn’t close properly, bathtub had holes in it, the lobby was lit by constriction lights, my door wouldn’t open unless opened by front desk, not a single photo from the website is real. Please, don’t book this property, please.