No. 10 East Huanhu Road, Chengjiang, Yunnan, 652599, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
3661 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(3661)
Positive reviews(3598)
Reviews with photos/video(1578)
Delicious breakfast(474)
Secluded lake view(301)
Perfect for kids(223)
Tasty restaurant(119)
Has play area for children(49)
Excellent afternoon tea(31)
Negative reviews(63)
Guest User
Standard King Bed Rooms
Stayed in Jun 2025
Family
4 review
9.0/10
Great
Posted on Jul 7, 2025
Good location, with beautiful view, 10 mins drive to other major restaurants area. The quality of towel feels cheap, should improve the quality. Michelle, the manager was a good problem-solver.
Response from Property: 尊敬的客人,您好!非常榮幸您記得我們團隊成員的名字,並對他們的工作不吝肯定,您的認可對於團隊是莫大的支持和鼓勵!很高興瞭解到您對此次入住酒店整體服務是滿意的,希望我們給您的旅途帶來了難忘的愉悦時光!為客人提供安全舒適整潔的環境是我們的責任;為每一位客人提供優質貼心的服務,是我們所有團隊成員的目標和承諾。期待您下次到訪有機會邀請您體驗更多酒店的設施與服務,讓我們為您帶來更加完美的體驗!再次感謝您利用寶貴時間留下反饋,祝您工作、生活愉快。
AmyAmie
Standard Twin Bed Rooms
Stayed in Mar 2025
Family
12 review
10/10
Outstanding
Posted on May 26, 2025
Love the hotel, love the view, love the people, love the cafe! Everything is so beautiful at the hotel!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Yuxi Fuxian Lake. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Ran
Standard King Bed Rooms
Stayed in Nov 2023
Family
5 review
10/10
Outstanding
Posted on Dec 21, 2023
Perfect service by very kind staffs.
Kids friendly hotel as well with the game corner and spacious kids room.
Can enjoy nice view of the lake and can see the sunset in the hotel or at the hotel beach.
Feed in the restaurant is also nice and staffs are friendly to our kids.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Yuxi Fuxian Lake. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
Guest User
Standard King Bed Rooms
Stayed in Jun 2025
Family
7 review
6.5/10
Posted on Jul 14, 2025
Reception is so so
Response from Property: 尊敬的賓客您好!非常感謝您選擇並下榻撫仙湖希爾頓酒店,並分享您的入住感受!顧客至上是我們服務的宗旨,提供最優質及多元化服務是我們的承諾。對於您提出的建議部分我們會跟進改善,同時温馨提示您入住期間,如遇到相關問題可隨時反饋至我們酒店,以便第一時間幫您解決問題。我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Wandering fat guy
Standard King Bed Rooms
Stayed in Nov 2023
Couple
9 review
5.0/10
Posted on Dec 31, 2023
We went to play some table tennis and we were told it was an additional fee. The whole experience was lacking. The buffet was cold (dinner and breakfast) something I ate at dinner made me sick the next day of our trip. Had to cut it short and go home to recover. The waitresses in the restaurant seemed oblivious that we were even there. The “cigar lounge” was great except the lack of cigars. (I bring my own anyway)
Best part was location. We were able to walk quite a ways around the lake while still on hotel grounds.
Still angry about the need to pay to use the table tennis table. We had our own rackets and balls. Pool was cold and dirty so we didn’t even swim.
Bed was soft but the pillows were like stones. No sleep. Shower was warm but not hot.
Overall. We won’t be returning
Response from Property: Dear guest, Thank you for staying at Hilton Fuxian Lake and sharing your stay with us! We are regret to hearing about your bad experience here. we will follow up the improvement of your suggestions, hotel's food and beverage team will action for correction at once. Kindly remind you that during your stay, if you encounter relevant problems, you can feedback to our staff at any time, hotel offers 8 types of pillows to meets guest's needs, We are committed to providing you with a friendly and thoughtful stay experience and sincerely look forward to your visit again!
David Potgi
Deluxe Lake-view Queen Room
Stayed in May 2023
Couple
6 review
9.5/10
Amazing
Posted on Aug 2, 2023
Great service, as at any Hilton. I gave the location a 4/5, because after they filled in the outside pool, it just hasn't been as beautiful as it was before. This hotel is still highly recommended, though.
Response from Property: 尊敬的賓客您好,感謝您選擇入住撫仙湖希爾頓酒店,臨湖而居,詩意山水,盡享撫仙湖悠然之旅。酒店是撫仙湖畔唯一的國際品牌度假酒店,設計風格與自然景觀完美結合,讓賓客置身其中,享受悠然假期時光。很開心收到您的好評,這是對我們團隊最大的鼓勵,我們一直追求卓越的服務品質,希望為您的旅程帶來精彩體驗,期待不久之後能與您再次撫仙湖相遇,祝您旅途愉快,萬事如意。
Anonymous User
Deluxe Lake-view Queen Room
Stayed in Dec 2022
Family
18 review
10/10
Outstanding
Posted on Jan 7, 2023
The first sunset in 2023.
Response from Property: 尊敬的賓客您好,感謝您選擇入住撫仙湖希爾頓酒店並且對於酒店住宿服務給予了良好的評價。酒店坐落在素有“高原明珠”之稱的撫仙湖旁,坐擁絕佳的觀景位置。我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
Guest User
Standard Twin Bed Rooms
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Jul 24, 2025
The most beautiful Hilton! After checking out, I remembered that I forgot a ring in the bathroom. The staff took the initiative to call me and kept it intact. Thumbs up 👍🏻!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇下榻撫仙湖希爾頓酒店!感謝您在百忙之中抽空對您的入住體驗進行點評和分享給其他賓客,您的耐心和細緻點評是對我們服務最大的肯定,也是促使我們去做的更好的源源不斷的動力。我們非常珍視每一位來到我們酒店入住的客户體驗,給您帶來良好的服務體驗是我們的服務宗旨和首要任務。我們會不斷優化我們的服務和產品給您帶來更好的體驗,更難忘的入住經歷,真誠期待您的再次光臨,祝您出行愉快,工作順利!
xsytian
VIP Room - Lake-View (2 Beds)
Stayed in Jun 2025
Family
41 review
9.5/10
Amazing
Posted on Jul 23, 2025
I went there twice with my friends. The hotel is beautiful and the food is OK. It would be better if they arranged some outdoor parent-child activities. They could get some Frisbees, bicycles, etc. I look forward to a better visit next time! Platinum is also very good for filming. They give away three photos. They don't promote sales. The quality of the filming is good!
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店一直以來的支持與厚愛,很高興瞭解到您的此次到訪又是一次滿意的入住!期待您繼續支持我們,我們會不遺餘力地為您繼續帶來舒適滿意的服務體驗!再次感謝您的時間和反饋,我們期待您將很快再次回來!祝您工作順利,生活愉快!
Luoluotuer
Standard Twin Bed Rooms
Stayed in Jun 2025
Family
17 review
10/10
Outstanding
Posted on Jul 22, 2025
The most beautiful Hilton lives up to its reputation. It was a wonderful experience from check-in to check-out. We caught up with the Yi Torch Festival and participated in the lively bonfire party, but unfortunately we didn't see the torch show at night. The breakfast was very delicious. I was lucky to sit in the best view seat. The hotel has a good view, including the lakeside Tailand, the mountain Italy, and Xiaowan Village. Many restaurants and cafes have a good view. The service details are in place. The lifeguard at the swimming pool also offered to help look after the baby. The child was happy and the mother was satisfied❤️
Original TextTranslated by Google
6/7
Response from Property: 尊敬的客人,感謝您選擇下榻撫仙湖希爾頓酒店並利用寶貴時間如此細緻用心地分享您的體驗。作為酒店的尊貴賓客,您對我們服務方面的認可是我們一直以來的目標和動力!很高興您與家人在這裏度過了難忘的愉悦時光,從字裡行間彷彿都感受到了被温馨幸福環繞的氛圍。我們會不遺餘力地繼續努力,為客人帶來更加完美的體驗!祝您工作順利,生活幸福美滿!
Fengyiyangziyou。
Deluxe Lake-view Queen Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 12, 2025
The room is nice, the environment is good, the scenery is good, overlooking Fuxian Lake. The children's things are well prepared.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hilton Fuxian Lake and taking the time to share your experience so carefully. As a distinguished guest of the hotel, your recognition of our service has always been our goal and motivation! I am glad that you and your family have spent an unforgettable and pleasant time here. From the words between the lines, it seems that you have felt the atmosphere of warmth and happiness. We will spare no effort to continue to work hard to bring guests a more perfect experience! I wish you a smooth work and a happy life!
Guest User
Standard Twin Bed Rooms
Stayed in May 2025
Family
13 review
10/10
Outstanding
Posted on Jun 9, 2025
It is worthy of being the most beautiful Hilton in the country. Although the hotel is a bit old, it is still very good, the scenery is very beautiful, 🈶 private lake area, the breakfast is very rich, there are also children's toiletries bags and children's bathrobes. Thank you Katie for your attentive and thoughtful service
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello! It is a great honor that you remember the names of our team members and affirm their work. Your recognition is a great support and encouragement to the team! I am very happy to know that you are satisfied with the overall service of this hotel. I hope we have brought you an unforgettable and pleasant time! It is our responsibility to provide guests with a safe, comfortable and clean environment; it is the goal and commitment of all our team members to provide high-quality and considerate services to every guest. I look forward to your next visit and the opportunity to invite you to experience more hotel facilities and services, so that we can bring you a more perfect experience! Thank you again for taking the time to leave feedback, and I wish you a happy work and life.
Changerduodetuzi
Standard Twin Bed Rooms
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jun 9, 2025
The hotel has a pleasant view. Hilton Fuxian Lake is the closest international hotel to the lake. It has its own garden and can go directly to the lake through the bamboo forest. The overall environment is very good.
The service is also very good. From the check-in door to the front desk reception, everyone is warm and polite. The hotel has complete entertainment facilities, including a large indoor children's playground, a gym and a swimming pool.
It is recommended to stay in the off-season, when there are few people and it is quiet
Original TextTranslated by Google
Response from Property: Dear guest, we would like to express our sincerest greetings to you at Hilton Fuxian Lake! We are glad to see that you are satisfied with your stay and we would like to thank you for that. We have conveyed your praise to our staff as soon as possible and we will continue to provide our valued guests with a high-quality stay experience as always. Your recognition is our greatest motivation and we hope to see you again soon. We wish you a smooth journey and a happy life!
Guest User
Standard Twin Bed Rooms
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 7, 2025
It's really beautiful, the hotel scenery is absolutely ceiling-level. . You can go directly to the lake, this price is very cost-effective. .
The children's playground is good. Although it is not big, it has everything. There are sand digging, ocean balls, slides, house games, projection games, and really a lot of fun for children.
The breakfast is also OK, the rice noodles are delicious, there are several swimming pools, one is 30 cm, one is 60 cm, one is hot, and one is for adults to swim.
The room is quite satisfactory, the children's supplies are relatively complete, and the service is anyway, if you don't find the front desk, no one will take the initiative to find you. . Travel photography is really expensive, 50 yuan per photo, and later it was 1,000 yuan for more than 40 photos, but it is quite good at entertaining children. It is recommended to find a photographer outside, who can also come to Hilton to take photos. 200 yuan for one hour will give all the photos.
I was very satisfied with the stay. I stayed for three days, and the children still clamored to go to the children's playground after they left. . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hilton Fuxian Lake and taking the time to share your experience so carefully. As a distinguished guest of the hotel, your recognition of our service has always been our goal and motivation! I am glad that you and your family have spent an unforgettable and pleasant time here. From the words between the lines, it seems that you have felt the atmosphere of warmth and happiness. We will spare no effort to continue to work hard to bring guests a more perfect experience! I wish you a smooth work and a happy life!
Guest User
Standard King Bed Rooms
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on May 9, 2025
When we checked in, Zoe at the front desk actively coordinated and helped us upgrade to a room with a better sunset view. While the room was waiting for cleaning, she suggested that we take a break in the lobby bar and enjoy the hotel's special afternoon tea first. She also introduced the hotel's features and some surrounding attractions, which was very considerate. We ate at the hotel's Chinese restaurant twice and it was not bad. Next time I come to Fuxian Lake, I will probably choose Hilton again.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, hello! It is a great honor that you remember the names of our team members and affirm their work. Your recognition is a great support and encouragement to the team! I am glad to know that you are satisfied with the overall service of this hotel. I hope we have brought you an unforgettable and pleasant time! It is our responsibility to provide guests with a safe, comfortable and clean environment; it is the goal and commitment of all our team members to provide high-quality and considerate services to every guest. I look forward to your next visit and the opportunity to invite you to experience more hotel facilities and services, so that we can bring you a more perfect experience! Thank you again for taking the time to leave feedback, and I wish you a happy work and life.