Zsmart Hotel (Chengdu Taikoo Li Chunxi Road) Reviews
Zsmart Hotel (Chengdu Taikoo Li Chunxi Road)
No.1-65 Shangyechang Street, Jinjiang District, Chengdu, Sichuan, ChinaSee Hotel Details
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1 night
Guest Reviews
8.4/10
247 review
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Verified reviews
Location8.2
Amenities8.1
Service8.8
Cleanliness8.3
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All reviews(247)
Positive reviews(213)
Reviews with photos/video(66)
Great value for money(21)
Easy to get around(19)
Friendly front desk staff(18)
Strange smell in room(11)
Convenient for shopping(10)
Close to metro(5)
Many amenities(4)
Negative reviews(34)
Shenqizhikuzi
Guestroom (Double Bed) (Special Promotion, No Window)
Stayed in Jan 2024
Other
2 review
10/10
Outstanding
Posted on Feb 23, 2024
pretty nice ones
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Featured Room (Double Bed) (Special Promotion, No Window)
Stayed in Aug 2024
Traveling with friends
6 review
8.5/10
Very Good
Posted on Sep 18, 2024
Although the room is not big, the accommodation environment is not bad. The most important thing is that Zhishang Hotel is in a good location, just beside Chunxi Road. It is very convenient to go shopping in Taikoo Li. It is not far from the subway. It is about ten minutes' walk and is close to the hotel. It’s also convenient to eat in the restaurant!
Original TextTranslated by Google
Response from Property: Dear, thank you very much for taking the time out of your busy schedule to share your true experience of staying here. Xiaozhijia is located opposite Chunxi Road, the core business district in the center of Chengdu. It is only a hundred meters away from Chunxi Road and about a 10-minute walk from Taikoo Li. Due to the unique geographical location, the rent is extremely high. Considering the cost-effectiveness, some rooms are indeed not large. However, Xiaozhi’s house also has relatively large rooms. You are welcome to come and experience it next time. I look forward to receiving your full praise next time! ╮(╯▽╰)╭I wish you happiness every day! Everything is fine! ❤
Guest User
Queen Room
Stayed in Mar 2024
Traveling with friends
4 review
5.0/10
Posted on Apr 12, 2024
what can i say?
There were unknown water stains on the sofa, and there were holes that were probably caused by cigarette butts. There was a lot of dust on the bedside, and the paint on the furniture was peeling off, as was the case under the mirror. Outrageous and ran away.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not bring you a pleasant stay experience. If you have any questions during your stay, you can contact us and we will deal with it for you in time. If you are not satisfied with the room, we can change your room or upgrade you to another room type for free. If it still doesn't work in the end, the leader has also explained it, that is, in If the room facilities and equipment are not used, Xiaozhi can apply for a full refund within 15 minutes or even half an hour. We will also actively improve the hygiene issues you raised and strengthen hygiene training for room attendants. Thank you for your suggestions. Xiaozhi still looks forward to your visit again! Finally, I wish you happiness every day!
AZ-2021
Smart Movie Double Bed Room
Stayed in Mar 2024
Solo traveler
18 review
9.5/10
Amazing
Posted on Apr 7, 2024
Good location and convenient transportation.
The room is on the innermost side, the farthest away.
The room is clean, cleaned immediately, and there is no smoke smell.
The disadvantage is that the screen is out of focus, especially the bottom part of the screen is seriously out of focus.
It's probably an old projector that doesn't have keystone correction.
Original TextTranslated by Google
Response from Property: Dear, I am very sorry that I could not give you a very satisfactory stay experience. The projectors in the hotel can be used normally and also have keystone correction functions. If you have any questions during your stay, please contact Xiaozhi at any time and Xiaozhi will help you. Processed for you promptly. Xiaozhi looks forward to your visit again! Finally, I wish you happiness every day! ╮(╯▽╰)╭
Guest User
Guestroom (Double Bed) (Special Promotion, No Window)
Stayed in Aug 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Sep 17, 2024
The room is very clean. The front desk service is very good. The check-out service at 3 o'clock is very user-friendly.
Original TextTranslated by Google
Response from Property: 感謝親對小智家的好評,服務好每一位客官,給所有客官一種回”家“的感覺,是小智始終追求的目標。另外, 延遲15點退房不僅僅是在小智家可以使用,住友酒店集團旗下的門店都可以享受哦!小智期待您再次回家喲~~~~祝您一切都好!(๑′ᴗ‵๑)I Lᵒᵛᵉᵧₒᵤ❤!
Guest User
Guestroom (Double Bed) (Special Promotion, No Window)
Stayed in Mar 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 1, 2024
The hotel is clean, has complete facilities, good location, affordable price, very cost-effective, and the attitude of the front desk clerk is very good
Original TextTranslated by Google
Response from Property: relative! We are very glad that you stayed at Zhishang Hotel Chengdu Taikoo Li Chunxi Road Branch! Thank you for taking the time to share your stay experience and expressing your satisfaction with our environment and services. The only way to value your good reviews is to keep working hard and keep it up! A comfortable stay experience comes from attentive service, and the long-term fate between you and me comes from our management philosophy of constant introspection, constant transcendence, constant improvement, and excellence. Every guest who comes to Zhishang is our friend and our family. , this is your home in Chengdu! Wish you all the best! (๑′ᴗ‵๑)I Lᵒᵛᵉᵧₒᵤ❤
Guest User
Smart Movie Standard Room
Stayed in Aug 2023
Other
1 review
10/10
Outstanding
Posted on Sep 19, 2023
The room was clean and the service was very good. I stayed for a week and received a small gift. I was very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at our Zhishang Hotel. The hotel has an excellent location. It is just behind Wangfujing Department Store. It is a few minutes' walk away. After crossing the overpass, you will find the Chunxi Road Pedestrian Street. It is only a short distance from Chunxi Road Subway Station and the Second Municipal Hospital Subway Station. It is 10 minutes away. It is also very convenient to Kuanzhai Alley, Jinli and other scenic spots. There is a snack street downstairs of the hotel, which is an excellent choice for you to eat, drink and have fun. We look forward to your visit again and wish you a happy trip! Compare your heart~~~
Guest User
Business Double Room
Stayed in Jul 2024
Traveling with friends
4 review
8.0/10
Very Good
Posted on Sep 19, 2024
Facilities: complete
Health: relatively clean
Original TextTranslated by Google
Response from Property: 親,沒有得到您的滿分好評,小智好桑心!小智一定認真檢討,更加努力的做好自己!小智期待您下次再來體驗能得到您的滿分好評喲!╮(╯▽╰)╭祝您天天開心!一切都好!❤
Anonymous User
Queen Room
Stayed in Mar 2024
Solo traveler
1 review
4.5/10
Posted on Apr 21, 2024
Let's all go live together. I can't be the only one in trouble.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing and staying in our hotel. The hotel is in a strategic location, just behind Wangfujing Department Store. It is a few minutes' walk away. After crossing the overpass, you will find Chunxi Road Pedestrian Street. It is only a short distance from Chunxi Road Subway Station and the Second Municipal Hospital Subway Station. It is 10 minutes away. It is also very convenient to Kuanzhai Alley, Jinli and other scenic spots. There is a snack street downstairs of the hotel, which is an excellent choice for you to eat, drink and have fun. If you have anything to do during your stay, you can contact Xiaozhi, and Xiaozhi will be proactive We have handled it for you. If you have any comments or suggestions about the hotel, you can point them out directly so that we can make corrections and serve you better. We hope to get your five-star praise next time. We look forward to your visit again. I wish you a pleasant journey. !
Guest User
Queen Room
Stayed in Apr 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 1, 2023
The waiters are very good and convenient. The surrounding environment is OK. The scenic spots are also convenient. Travel is good. The price is OK.
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at our Zhishang Hotel. The hotel has an excellent location. It is just behind Wangfujing Department Store. It is a few minutes' walk away. After crossing the overpass, you will find the Chunxi Road Pedestrian Street. It is only a short distance from Chunxi Road Subway Station and the Second Municipal Hospital Subway Station. It is 10 minutes away. It is also very convenient to Kuanzhai Alley, Jinli and other scenic spots. There is a snack street downstairs of the hotel, which is an excellent choice for you to eat, drink and have fun. Moreover, the hotel has recently held activities and is very cost-effective. We look forward to your visit again. I wish you the best Have a great trip! Compare your heart~~~
Anngu
Queen Room
Stayed in Aug 2023
Business traveler
5 review
8.0/10
Very Good
Posted on Sep 17, 2023
The room type I booked was too small, but after upgrading to an executive room, it was pretty good. The transportation is very convenient and the service attitude of the lady is very good. I will probably stay here again next time.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing and staying in our hotel. The hotel is in a strategic location, just behind Wangfujing Department Store. It is a few minutes' walk away. After crossing the overpass, you will find Chunxi Road Pedestrian Street. It is only a short distance from Chunxi Road Subway Station and the Second Municipal Hospital Subway Station. It is 10 minutes away. It is also very convenient to Kuanzhai Alley, Jinli and other scenic spots. There is a snack street downstairs of the hotel, which is an excellent choice for you to eat, drink and have fun. During your stay, you can contact Xiaozhi if you have anything to do. Xiaozhi will be proactive We handled it for you. I hope to get your five-star praise next time. I look forward to your visit again. I wish you a happy journey!
Anonymous User
Featured Room (Double Bed) (Special Promotion, No Window)
Stayed in Aug 2023
Solo traveler
5 review
4.5/10
Posted on Sep 16, 2023
Although the service attitude is very good, the environment is really not good. A room without windows costs 175, which is not worth it. The hotel next to it is 184, which is very good. This one is really not good.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing and staying in our hotel. There is a detailed introduction on the page you booked. If you are not satisfied with the room type you booked after checking in, you can contact customer service. We can change you to other room types. For the trouble we brought to you We are deeply sorry for the inconvenience. We hope you can book a room with us next time and give us a chance to apologize. Thank you for your stay and wish you a happy life!
Huangxiaoen_
Guestroom (Double Bed) (Special Promotion, No Window)
Stayed in Apr 2024
Solo traveler
23 review
10/10
Outstanding
Posted on May 18, 2024
Not bad, stay here again next time
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing and staying at Xiaozhijia. Xiaozhijia has an excellent location. It is just behind Wangfujing Department Store. It takes a few minutes to walk. After crossing the overpass, you will find the Chunxi Road Pedestrian Street. Just turn around and you will reach Taikoo Li. Xilu Subway Station and Second City Hospital Subway Station are only 10 minutes away. It is also very convenient to Kuanzhai Alley, Jinli and other attractions. There is a snack street downstairs of the hotel, which is an excellent choice for you to eat, drink and have fun. We look forward to your visit again ,I wish you a pleasant journey!
Guest User
Featured Room (Double Bed) (Special Promotion, No Window)
Stayed in Feb 2024
Solo traveler
41 review
6.0/10
Posted on Mar 25, 2024
Very average, the price is too expensive
Original TextTranslated by Google
Response from Property: Dear, first of all, thank you for choosing and staying at Xiaozhijia. You have booked the most affordable windowless room type. If you have stayed recently, this room type in the hotel is probably in the range of more than 100 to less than 200. Xiaozhijia is located in Chunxi Across the road, the location is very advantageous. Due to property constraints, it is not as magnificent as a five-star hotel, but it is still very cost-effective. You can also compare prices online with surroundings. The location and price are really good value for money. Furthermore, if you really don’t like our room, you can apply for a full refund as long as you don’t use the room within 15 minutes of check-in. However, Xiaozhi seems to have extended your stay for one more day, so there is a special offer for booking two separate days. King bed room and special movie and TV king bed room, so.../(ㄒoㄒ)/~~By the way, if you have any questions during your stay in the future, please feel free to contact us and we will actively handle it for you. Yes, thank you for your understanding and wish you a happy life!
Guest User
Queen Room
Stayed in Oct 2023
Solo traveler
12 review
10/10
Outstanding
Posted on Nov 18, 2023
The location is moderate, just opposite Chunxi Road.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing and staying in our hotel. The hotel is in a strategic location, just behind Wangfujing Department Store. It is a few minutes' walk away. After crossing the overpass, you will find Chunxi Road Pedestrian Street. It is only a short distance from Chunxi Road Subway Station and the Second Municipal Hospital Subway Station. It is 10 minutes away. It is also very convenient to Kuanzhai Alley, Jinli and other scenic spots. There is a snack street downstairs of the hotel, which is an excellent choice for you to eat, drink and have fun. We look forward to your visit again and wish you a happy trip!