Holiday Inn Express Chengdu East

Holiday Inn Express Chengdu East Reviews

Holiday Inn Express Chengdu East

No. 329 Yeshu Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
Holiday Inn Express Chengdu East
Holiday Inn Express Chengdu EastHoliday Inn Express Chengdu EastHoliday Inn Express Chengdu East
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Holiday Inn Express Chengdu East Guest Reviews

4.6/5
Very Good
1684 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1684)
Positive reviews(1645)
Reviews with photos/video(95)
Friendly front desk staff(476)
Delicious breakfast(337)
Convenient location(138)
Great location(91)
Large rooms(41)
Convenient parking(37)
Perfect for business trips(19)
Stayed multiple times(16)
Negative reviews(37)
Shyeen
Standard Queen Room
Stayed in Sep 2024
Couples
10 review
4.5/5
Great
Posted on Oct 7, 2024
Breakfast variety on hot dishes can be improved. Serving lots of vegetables is a plus point.
Response from Property: Dear guest, thank you for your stay! Your satisfaction is the highest level of our enthusiastic service. We will do our best to provide you with excellent service, comfortable atmosphere, and peace of mind in our hotel. Thank you for your valuable feedback. We are constantly striving to improve our breakfast offerings. Increasing the variety of hot dishes, especially with more vegetable - based options, is indeed on our agenda. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team
Chris Chia Lee Hui
Superior Room (2 Beds)
Stayed in Sep 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 9, 2023
We have booked 2 single bed room, it is big & comes with balcony. Mattress & pillow are comfy. Staffs are helpful to assist us with eatery nearby to Hotel.
Response from Property: Dear Guest,Thank you so much for taking the time to write a fantastic review and giving us a perfect score, we are so pleased that you were so pleased with our hotel's room facilities and the fantastic customer service we provide. We work hard to give all our guests a memorable experience and it is always nice to hear that we have done so. We look forward to seeing you again on your next visit. IHG Social Listening Team
Garth Elzerman
Standard Queen Room
Stayed in Sep 2024
Travel with friends
4 review
3.0/5
Posted on Oct 6, 2024
Clean, decent service, good breakfast, poor location.
Response from Property: Dear guest!Welcome to Holiday Inn Express Chengdu East. The hotel is located at 329 Yeshu Street, Jinjiang District, within walking distance to the Second Hospital of West China Hospital. It is adjacent to Sanshenghua Township and is a great place for you to relax and unwind. It only takes 20 minutes by car to reach the city center area. The driving distance from Shuangliu International Airport is 24 kilometers, and Chengdu East Station is about 9 kilometers. The well connected transportation network makes travel incredibly easy. We have enthusiastic service, warm and comfortable guest rooms, clean and refreshing hygiene, and always provide appropriate service for every guest. We also provide guests with free parking, self-service laundry facilities, and free luggage storage services, allowing you to rest comfortably and travel easily. We will continue to strive to provide high-quality service to our customers. We look forward to meeting you again and wish you a pleasant journey.IHG Social Listening Team
PETRRR
Superior Double Room
Stayed in Sep 2023
Business travelers
8 review
3.5/5
Posted on Oct 6, 2023
Did check out 12 hours ago, but still didn’t receive my deposit back, called hotel and nobody answered, i m ok, but this 450rmb deposit can be money for taxi or ticket for someone, and some people can have troubles because of that problem with their service
Response from Property: Dear Guest,We are very sorry for the inconvenience caused by the guarantee fee issue.Information about the guarantee fee is available on the booking page of the platform.The guarantee fee is part of the amount the platform will deduct from your account in order to lock your room in advance, leave the property and return in the same way.If you have any questions please contact the platform and if you need any help we will do our best to assist you. We hope to see you again in the future. Have a great day! IHG Social Listening Team
DPLIU
Standard Queen Room
Stayed in Sep 2022
Couples
25 review
5.0/5
Outstanding
Posted on Oct 25, 2022
Very good value for money
Response from Property: Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
Guest User
Standard Queen Room
Stayed in Apr 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on May 11, 2023
excellent
Response from Property: 尊敬的客人您好,感謝您的信任和選擇,小智也一定不辜負您的信賴努力為每一位客人奉上身心愉悦的居停體驗!酒店位於成都市錦江區東部,臨近洪河地鐵口,華西醫院第二醫院,毗鄰4A級景區三聖鄉,到達市中心駕車僅需20分鐘。我們擁有120間房型齊全的客房,其中高級房,家庭房以及主題客房頗受青睞,房內有寬敞的陽台,當您閑暇時坐在小智家的陽台上,喝喝茶,欣賞着這優美的風景,呼吸着清新的空氣,特別的舒暢愜意。入住期間,您還可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣等服務。我們會繼續努力,期待您有機會能再次入住我們酒店。祝您事事如意!智選假日賓客關懷團隊
Guest User
Standard Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The hotel is very close to West China Second Hospital, just a few minutes' walk away. The accommodation is comfortable, the room is clean, and it meets the standards of Smart Choice. The breakfast is rich and tastes good! The service attitude of Miss He at the front desk is very good, and the check-in process feels very friendly ∽ Satisfactory accommodation experience!
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Response from Property: Dear guest, thank you very much for your stay and praise! We always believe that a clean and tidy environment is the key to providing a comfortable accommodation experience. The hotel strictly implements the global standard of "Smart Travel Choice, Smart in Safety", pays attention to quality at all times, and is committed to providing guests with a safe, reliable and comfortable accommodation experience in every detail. The superior geographical location, beautiful environment, clean and tidy guest rooms, high-quality services, nutritious breakfast, refreshing bath, free high-speed Internet, and all-inclusive facilities are your rare and cost-effective choice. Looking forward to your visit again, I wish you a happy smile! Holiday Inn Express Guest Care Team
Guest User
Standard Room
Stayed in Dec 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The hotel accommodation is very comfortable, the room is spacious and clean, the mattress is very comfortable, and I slept very well. The buffet breakfast is quite rich, the coffee and noodles are delicious ∽ Xiao He at the front desk has good service, the check-in is fast, and the people are very kind and nice ∽ It's a very good accommodation experience!
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Response from Property: Dear guests, Xiaozhi's sincerity is to exchange for your satisfactory experience. Your recognition is the driving force of our progress. Thank you from the bottom of my heart! Warm and comfortable guest rooms, simple and stylish decoration, clean and tidy hygiene conditions, high cost-effectiveness and other value-added services are the characteristics of our hotel. I hope you enjoy every moment in the hotel! Holiday Inn Express carefully prepares a variety of drinks, dairy products, porridge, fresh fruits, vegetable salads, steamed snacks, healthy whole grains, Western snacks, seasonal dishes, and indispensable freshly ground coffee, freshly cooked noodles, wontons, etc. for guests to enrich your taste buds! Sincerely look forward to your visit again and wish you a pleasant journey! Holiday Inn Express Guest Care Team
Guest User
Standard Room
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 20, 2024
The location of the hotel is quite good. It is very convenient to go to West China, which is only a few minutes' walk away. The service attitude of Xiao He and Xiao Li at the front desk is very good and thoughtful. Overall it is good!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to Holiday Inn Express Chengdu East. Our hotel is located at No. 329 Yeshu Street, Jinjiang District. The surrounding transportation is convenient and it is within walking distance to the Second Hospital of West China Hospital. The living facilities nearby are complete and it is close to Sansheng Flower Town. It is a good place for you to relax. We have always attached great importance to the quality and connotation of service, and are committed to providing every guest with warm, thoughtful, accurate and efficient professional services, so that you can be treated cordially every moment of your stay. We are honored that our service can be recognized by you. We are very happy that you have spent a comfortable and pleasant time in the hotel. We look forward to your frequent visit and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Standard Room
Stayed in Nov 2024
Business travelers
110 review
5.0/5
Outstanding
Posted on Dec 13, 2024
I chose this hotel for a business trip. The overall feeling is good, the front desk service is very good, the environment is also very good, the price/performance ratio is very high, and the hotel is clean and tidy.
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Response from Property: Dear guests, thank you for staying at Holiday Inn Express Chengdu East. As the next mid-range service hotel brand of InterContinental Hotels Group, the hotel provides "just-needed" services, facilities and simple, smart travel experience for business and leisure travelers who value "value" and pursue "peace of mind". The guest rooms are warmly decorated and equipped with free high-speed WIFI, movable table boards, dry and wet separation bathrooms, sufficient and convenient charging sockets and USB ports, making it the best choice for your travel. Our service staff will take good care of every minute of your stay. I hope that every thoughtful action and every caring word of Xiaozhi can bring you the warmth and beauty of home! I hope you will have a comfortable journey at Xiaozhi's home. You are welcome to visit again and wish you good luck in your work! Holiday Inn Express Guest Care Team
Guest User
Standard Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The location is good, just near the West China Hospital, just a few minutes' walk away. Compared with the nearby B&B apartments, the branded hotel is safer and has better service quality. The breakfast is good, with a variety of dishes, freshly ground coffee, and the rice noodles taste good. The room style is simple and elegant, and there is free indoor parking. It is quite convenient, the service is good, and it is cost-effective overall
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Response from Property: Dear guest, Xiaozhi is honored to welcome your stay. Thank you for your trust! As a selected business hotel under the InterContinental Hotels Group, Xiaozhi focuses on creating a comfortable and convenient living experience for business travelers. The superior location, clean environment, new services and just the right supporting facilities are all for you to live comfortably and at ease in Xiaozhi's home. The rich and diverse breakfast is our carefully prepared "Good Morning Greetings", the rich aroma of freshly ground coffee, the delicious taste of rice noodles, as well as traditional health porridge, noodles, steamed snacks, side dishes, and a variety of Western-style baked breads, snacks, fresh fruits, salads, yogurt, etc., various beverages, etc., hoping to start a day full of vitality for you. For every guest, we sincerely hope that you can enjoy the careful care of "every meal, every night, every step" from the hotel at every moment of your trip. Sincerely invite you to come again next time, and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Standard Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The hotel is conveniently located, Tina Xiaoxu at the front desk provides good service, and the hotel is equipped with an intelligent robot🤖🤖🤖 Facilities: Complete, the room is also equipped with a clothes iron Sanitation: Clean and orderly
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Chengdu East. As a mid-range select service hotel under the InterContinental Hotels Group, we are committed to providing you with a safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and warm, thoughtful, accurate and efficient professional services, so that you can still feel the warmth of home during your long journey. Thank you very much for your support and recognition. Here, you can also enjoy high-speed wireless network, experience the comfort of sweet dreams bedding and brand bathroom, and the nutritious Chinese and Western-style buffet breakfast will also start a new day for you. We look forward to seeing you again and wish you all the best! Holiday Inn Express Guest Care Team
Guest User
Standard Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel is pretty good, very close to West China University of Political Science and Law, the accommodation is also OK, the service attitude of Xiao He and Xiao Xu at the front desk is very good and enthusiastic, overall it is good!
Original TextTranslated by Google
Response from Property: Dear guest, there are no fancy words or grand speeches, but Xiaozhi will not be less grateful to you. Thank you for your strong support to Xiaozhi. In terms of service, "serving guests with heart" runs through the entire process of our service. Adhering to the concept of humanized service, we try our best to meet the needs of guests. Xiaozhi strives to provide guests with cordial greetings, careful inquiries, patient answers, and thoughtful services. We always practice that a clean environment is the foundation and high-quality service is the purpose, and wholeheartedly provide a comfortable living environment for our guests. We are very pleased to see that you have a good overall feeling about the hotel! We sincerely invite you to visit again and wish you a pleasant journey. Holiday Inn Express Guest Care Team
Guest User
Standard Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 24, 2024
I stayed at this hospital for a prenatal checkup. There are many breakfast varieties here. The freshly cooked noodles tasted good, but I personally felt that they were a little salty. Pregnant women can't eat too salty [silly smile] There is also a laundry room next to the restaurant. It is very convenient to wash clothes while eating breakfast. Another thing I particularly like is that their pillows are divided into two types of soft and hard, which gives us more choices and I think it is still very considerate.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xiaozhijia. As a mid-range brand under the InterContinental Hotels Group, we have always strived to provide guests with cost-effective environment and services. When staying away from home, we do not seek luxury, but comfort and convenience. Our hotel has a lobby with warm and elegant decoration, comfortable and clean guest rooms, exquisite and comfortable, complete and not redundant facilities and equipment, refreshing bath, high-quality bedding and soft and hard double pillows, all of which can bring you the fatigue of the journey, relax your body and mind, and sleep well all night. We also attach great importance to breakfast. The chef team carefully selects fresh ingredients, which are nutritious, delicious and healthy. If you have special requirements during the meal, you can communicate with the noodle chef, and we will provide you with special customized services. I hope you have a smooth, safe and healthy delivery. Holiday Inn Express Guest Care Team
Guest User
Standard Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Facilities: The room layout is reasonable, and the design style is the standard Smart Choice style. I like the blue and orange color combination, which is full of vitality and elegance. The room is well-equipped, and the ironing board is a surprise. The hotel has a free laundry room, and you can use the washing machine and dryer by yourself. It is not too convenient for a business trip like me! Hygiene: The room hygiene is very good and cleaned very carefully. Environment: The surrounding environment is pretty good. There are some restaurants near the hotel that are very convenient. Service: Check-in and check-out are very fast. The front desk staff has a very good attitude. Breakfast is a buffet style breakfast with various varieties. In short, it is cost-effective
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Response from Property: Hello, dear guest! Thank you for giving Xiaozhi a five-point review. Room hygiene is the foundation of hotel services. We always adhere to high standards and strict requirements to ensure that every room reaches the best clean state. From bedding replacement, floor cleaning to bathroom disinfection, we strive to achieve perfection in every aspect to ensure that you can enjoy a comfortable and secure environment when you stay. We are very pleased and proud to hear your recognition of our services. This will also encourage us to continue to improve our service quality and provide you and more guests with more considerate and professional services. Thank you again for your all-round feedback and praise of our hotel. Welcome to come again. I wish you success in your work and your progress! Holiday Inn Express Guest Care Team