Seawind Garden Reviews

Very nice excellent place to book for couple hotel. The only is no tv. Overall excellent place to stay n very neat and clean. The staff very helpfull and friendly

It was a pleasant experience. The room capsules were beautifully designed, clean, and very comfortable. They had a unique, cute style that made the stay feel cozy. However, while the accommodation was great, there are a few areas for improvement. The breakfast options could use more variety, and extending the breakfast time would be much appreciated, especially for those who prefer to sleep in. Another point is that the hotel lacks a swimming pool, which would have been a fantastic addition for relaxation. Additionally, having snacks or items to purchase on-site for guests who get hungry in the evening would be convenient. Overall, SeaWind Garden is a lovely place to stay with its charming rooms, but a few added amenities could elevate the guest experience even more.

No check-in; After arriving at the hotel, I was told that there was no capsule room as advertised in the pictures. I was actually supposed to stay in the iron room in Phase II. The hotel promotional photos and specific room descriptions did not clearly show or inform the difference. It seemed that the capsule room was used as a selling point to attract people. How the customer feels about booking; The hotel front desk apologized to us and told us that we needed to contact the platform to get a refund; After the platform communicated with the merchant, the merchant said that cancellations were not allowed during the Chinese New Year period, and no refunds or compensations were given. The Ctrip platform customer service expressed understanding and believed that the hotel had the above-mentioned violations and tendencies, but could not ask the hotel to refund the full amount; It is very far from the town. You have to pay extra to get a taxi when you leave. It seems that the business is mainly for regular tour groups. When you leave, there is a tour group from Guangdong staying there. Shanghai 12345 Rights Protection Center

First of all, let me talk about the conclusion. It is still worth recommending. Reasons: 1. The room is very new, a large capsule-style room, new facilities, smart toilet, air conditioning is also very quiet, and the space is basically enough. The room is built on a cement column more than 1 meter high, and the room is dry. 2. There are currently 11 rooms with intervals between each other. They do not interfere with each other and are very quiet. If you are disturbed, it is the sound of small animals climbing on the roof or raindrops. It feels pretty good. 3. It is 15 minutes away from the town or the pier without traffic jams, and 25 minutes with traffic jams. Between 8 am and 8 pm, free pick-up and drop-off are available at any time, and the time is almost the same. If there is more deviation, 50 Malaysian ringgits will be charged each time, but it is safe and the vehicle is in good condition, so it is worth it. 4. The restaurant can arrange for the processing of seafood, and the vehicle will be sent to buy, then picked up, and then processed. The taste of the seafood is very good, not worse than the pier restaurant. The processing fee is also transparent and fair. 5. I felt unwell one day, and I arranged a vehicle to take me to buy medicine in time. I came back and made a vegetable noodle soup with eggs as required. It was very comfortable to eat. Although it was a little expensive, I was grateful. See the attached picture 55 Malaysian ringgit. 6. I feel that the hotel is a group hotel, which is quite powerful. The restaurant is very large and equipped with five vans. I heard that there are more and bigger plans in the future. There are also many service staff and their attitude is also good. Here are some of the shortcomings I encountered: 1. The hotel confirmed the order by email, and the name and date were sent incorrectly. I contacted by email twice later, but no one responded. At present, the Malaysian customs is friendly to Chinese people and has not checked. 2. You need to contact in advance for airport pick-up. Please remind me in the reply email and clearly provide contact information, preferably WeChat account. 3. Set a fixed WeChat number for the service butler. There are five butlers in the service group. I really don’t know who to contact if there is a problem. 4. The bath towels were changed twice during the five-day stay. During the period, I asked to clean the floor, but it was never cleaned. 5. During the period, there was one time when a vehicle was needed to pick up the car, and the waiting time was as long as 70 minutes. During the period, the reason was not informed in time. I stood at the door of KFC for 50 minutes. If I had informed you in time, I could have taken a rest nearby. 6. The hotel is still a little far from the pier and town, but the shuttle service compensates for it. However, the price is still slightly high, the price is the same as the Sheraton Hotel in Kuala Lumpur, and the cost performance is not very good. Personal experience and opinions, for reference only. It is still worth recommending after overall improvement.

The environment is very good, the service is OK, it's quite quiet at night, but it's far from the beach, but fortunately the boss provides a car to pick you up

It's a very good place, the staff are very enthusiastic, and the boss is also very responsible, arranging a car to pick up and drop off from the pier every day. The staff personally took us to buy seafood and processed it in the kitchen.

The room is new, clean, tidy and comfortable. The hotel restaurant can process and order meals, which is very suitable for the taste of Cantonese people. The service attitude is very good👍