Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)

Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli) Reviews

Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)

1-6F, Building 2, No.9 Yushuang Road, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)
Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli)
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Heyi Zhishang Hotel (Riverside store, Chunxi Road, taiguli) Guest Reviews

4.8/5
Excellent
721 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(721)
Positive reviews(717)
Reviews with photos/video(87)
Friendly front desk staff(240)
Convenient location(144)
Delicious breakfast(89)
Many amenities(60)
Close to metro(44)
Perfect for business trips(33)
Easy to call taxis(10)
Awesome gym(6)
Negative reviews(4)
PinkShoshanna
Queen Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The location is very central and convenient to explore the city. The neighbourhood is vibrant at nights and you can find lots of good restaurants at walking distance. I particularly appreciated the breakfast they offer, with variations every day. There is a gym, a laundry and a panoramic terrace on the 7th floor. The staff is very kind, I made a mistake in setting the washing machine cycle (all in Chinese) and 3 people helped me out to rescue my clothes. Before we left, we were given extra water for the upcoming day. Very appreciated.
Response from Property: 尊敬的賓客：您的肯定成為了我們工作中最美的點綴，您簡單的話語，是我們執着努力的動力和源泉，能想象您在輕巧鍵盤給予5星好評時嘴角微微上揚的樣子，願您工作順利，每天都能體驗到各種小幸福！和頤至尚太古裏店的全體員工期待您的再次光臨！
Guest User
Queen Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The hotel's equipment is very complete, the hotel attendant Xiu Xiu sister is very warm and polite, the room is clean and the hotel is in a good location.
Response from Property: 尊敬的客人：您好！感謝您對小頤的信賴！更感謝您的不吝誇獎與強烈推薦！真是愛在小頤難以離開，小頤是您在成都地方最美，最温暖的家，您也記得有時間常常回來看看喲！
LimAriel
2-bed Room
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 5, 2024
The hotel location is good, nearby there are many food shops and convenience stalls. The hotel staff are very friendly and helpful, Lu Lu served us well. The only bad point is the Aircon in the room is not cool even though I have set the temperature to 18C. Overall, I am recommended to stay in this hotel.
Response from Property: Dear guests, thank you very much for choosing our hotel. Our aim is to provide every guest with consistent high-quality services to meet your expectations. If you have any questions about the room, please feel free to contact us. We can adjust the air conditioner to your satisfactory temperature. Thank you for your recognition of the work of our hotel staff. We will continue to improve the quality of our services to ensure that every trip and stay is an unforgettable experience. We sincerely look forward to your visit again! I wish you a happy life!
Guest User
Family Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Xiao Xiuxiu (小秀秀) are very professional and helpful. We appreciate her help.
Response from Property: 尊敬的賓客： 您好！ 您的滿意是我們最大的動力， 您的鼓勵是我們能量的源泉， 您的青睞是我們前進的朝氣， 千言萬語匯成一句話， 感謝您對酒店的支持。
Guest User
Queen Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The staff was very friendly and helpful. Very good breakfast and dinner at reasonable price.
Response from Property: Dear guest, hello! Looking at this heartwarming evaluation, Xiaoyi feels that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service is what Xiaoyi can do for you. If you like us, remember to come back and see us. I wish you a happy life! Looking forward to your visit!
Guest User
2-bed Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The hotel was clean and also quite big. The staffs were helpful and friendly. Location was within 20 minutes walk to Taikoo Li and Chun Xi street and 2 minutes to Wan Ping street. The nearest MRT is Yu Shuang station, 5-10minutes walk. A present stay.
Response from Property: Dear guest, hello! Thank you very much for choosing Yitel Hotel and giving it a full score review. The most important thing when you are away from home is to live comfortably. I am very happy that we can make you live comfortably and at ease. Yitel Hotel's superior geographical location and complete supporting facilities are all designed to make you feel the warmth of home and enjoy a quality life. We work 100% just for your satisfaction and look forward to your next visit! I wish you good work and good health!
Xuan
Queen Room
Stayed in Mar 2024
Couples
4 review
4.2/5
Very Good
Posted on Apr 27, 2024
Location not bad but toilet abit small. Overall nice , service nice.
Response from Property: Dear guest, we are sorry that we failed to give you a satisfactory stay experience. Xiaoyi has rooms with larger bathrooms. Please inform us in advance for your next stay. Xiaoyi will continue to maintain high-quality and excellent customer service standards. We hope that Xiaoyi will receive your full praise next time and look forward to your visit again.
Anonymous User
Queen Room
Stayed in Jul 2023
Family
15 review
3.7/5
Posted on Oct 2, 2023
Good city hotel in perfect location close to the river and many restaurants
Response from Property: 尊敬的賓客您好， 感謝您對我們的認可， 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力， 打造五星級水準， 期待下一次的光臨， 我們能為您創造更加完美服務。
Guest User
Queen Room
Stayed in Jan 2025
Family
17 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The check-in experience was very good. The service attitude of the hotel staff was very good. Xiao Li at the front desk was very enthusiastic. The guest rooms were also very clean. The hotel is located in the city center with convenient transportation. The hotel also has a free laundry room, which is very convenient.
Original TextTranslated by Google
Response from Property: Life needs a sustenance, which is more important than love. You are Xiaoyi's spiritual food. With your support and encouragement, we have been working hard. We like you to come, like you to come often, and look forward to your arrival! !
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The hotel front desk staff Xiao Min provided very good service. The hotel's laundry service was great. The hotel was very clean and you could check in with confidence. It was very convenient to eat. The hotel's tea was good. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Every city has a reason for people to miss it, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Xiaoyi will be the warmest and most unique one in your memory! I hope you will come and visit often, and wish you well!
Guest User
2-bed Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The surrounding environment of the hotel is very green, the street environment of Chengdu is very clean, the front desk clerk Xiuxiu and others are very good, warm and thoughtful, the bathroom shower is separated into dry and wet, the bed in the room is also very good, the hotel also provides laundry service, which is very good. There is also fruit tea in the lobby.
Original TextTranslated by Google
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢，而且還那麼認可我們的服務，真的是很開心呢。和頤至尚酒店會為您提供最貼心的服務，中西式的自助早餐，乾淨的衞生環境，洗烘一體的洗衣房，讓您的旅途更加的完美，小頤也會繼續前進，期待着您的下一次的到來。
Guest User
2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Lulu at the front desk provided very good service, warm, thoughtful and polite. There is a gym and laundry room on the 7th floor, as well as laundry service. There are many places to eat around, which is very convenient. There is plenty of hot water in the room. There is a hot pot restaurant downstairs. The fruit tea at check-in was delicious.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your five-point praise for our hotel. Xiaoyi is really grateful! Xiaoyi always adheres to the concept of service first and pursuit of excellence, and hopes that every customer who stays in the hotel can feel our attentive service. We will continue to work hard to live up to your praise, and look forward to your next visit. I wish you a safe journey and smooth work!
Guest User
2-bed Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 23, 2025
The hotel front desk Lulu has very good service, the room is clean, and it is convenient to eat nearby. There is a hot pot restaurant downstairs, and there are many restaurants in Wangping Street in front. It is very close to Chunxi Road Taikoo Li, you can walk there, it takes about 20 minutes, and their tea is very delicious, sour and sweet, great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Yitel Taikoo Li. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal experience of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chengdu easy, pleasant and smooth. We look forward to your visit again to experience the different style of Yitel. Wish you all the best!!
Guest User
2-bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Lulu at the front desk provided good service. The hotel has a laundry room. Laundry service is also provided. I had a great time here. The room was nice and clean. The hotel also has a gym. Overall very satisfied. A good trip to China
Original TextTranslated by Google
Response from Property: Dear guest, hello! Looking at this heartwarming evaluation, Xiaoyi feels that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it will you understand that continuing the same accommodation environment and more perfect service is what Xiaoyi can do for you. If you like us, remember to come back and see us. I wish you a happy life! Looking forward to your visit!
Benjimanzc
Queen Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
I stayed in this hotel on a business trip. Dandan at the front desk was very friendly and the check-in was very fast. There were free scented tea and coffee machines in the room. The shower water temperature was just right and the hair dryer was powerful. There was also a fragrance machine in the corridor. The hotel also has laundry service. There is a laundry room and a gym on the seventh floor, and there is a large platform next to it for drying clothes. The hotel also has free parking with electronic parking tickets, which is very convenient. It is not far from Chunxi Road Taikoo Li and Xiangxiang Lane.
Original TextTranslated by Google
Response from Property: Thank you for choosing Yitel among many hotels. As the saying goes, a wise eye recognizes a hero. I hope Yitel can become the most dazzling star in your heart. We will also work harder and constantly improve ourselves to bring you more surprises and touches. We look forward to your next 5-star praise!