Shenzhen Convention and Exhibition Center Union Plaza Qiuguo S Hotel Reviews

Nice small hotel with everything you need and good location near subway. Good service and amenities.

Good location, clean and spacious room number. Big bed. Quite place.Good to relax and business trips.

First let me put down the good points: 1. Bed, pillow are nice not those soft kind. 2. I did not asked for housekeeping service throughout my stay, as I stay alone, but the lady was kind enough to give me extra water bottle and asked if I need her to clean the floor and washroom. 3. Location is near to MRT station and quite a few shop u can go for food. 4. Breakfast was good for me. Bad experiences: 1. The toothbrush, as u can see at the picture. I did not realised til I felt sth was not right and sth glue at my throat. I feedback to front office asked for manager. 3 of them were standing at the reception desk kept asking me to tell what happened before I could speak to the duty manager. Until I insisted only one of them steoped out and said he is the duty manager (lack of responsibility) they did changed all my tooth brush and sent me a gift(tumbler, pen and notebook) unfortunately when I was trying to remove the glue at tip of the pen, the whole too of the pen came off. Also they gave fruit platter. 2. My floor 11 was cold and I was told is centralized AC. They gave me a fan heater but the wire was too short, can't put on the floor near to my working desk or anywhere else. Only can put at the bed side table and I can't adjust the heat level and fan speed. 3. The noise. 11pm maintenance staff was hammering to fix one of the room door and my neighbors was talking out loud til almost 2am. During my last few days there was a group of teens check in to the same floor and they are not the quiet type as well. Don't forget I'm on business trip 4. I checked in at the same time with my colleague, he got an upgrade to level 18 and I got none. A bit down when it colleague got an upgrade and I don't. 5. They took my colleague's phone to wrote all the perfect review (cause they give "free" late check out if we could write good review and my colleague wants to ease all the trouble so let them use his phone to take pictures and wrote comments.

The location of this hotel is simply excellent, right next to the Gangsha Metro Station, and it's only a 10-minute walk away, making it super convenient to get around; the room is super clean, the sheets and covers are as white as new ones, and it makes you feel super at ease; there are all kinds of food and shopping around, with food streets and excellent centers, and you can buy and eat whatever you want; the facilities in the room are also complete, with air conditioning and refrigerators, and you can drink water and drinks as you like; I also want to praise Xiaojing, the service is really unparalleled, enthusiastic and thoughtful, making people not want to leave, and I strongly recommend it!

This hotel suits me very well I will visit again next time! Good Lv

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Quite good experience! Near city centre! Got free upgrade!

The hotel is fully equipped. The staff are warm and polite. The service of the path is very good. I helped to upgrade the original room🤗🤗 I will choose this hotel next time I come to Shenzhen. I hope to continue to work hard. Very good hotel

Room was clean and spacious. Service staff were attentive and courteous.

Our stay was exceptional! The staff were friendly, and the room was beyond comfortable. Loved the hotel vibe, but the breakfast at the hotel’s restaurant could improve.

Travel to Shenzhen. It's my first time to stay in a hotel here.It gave me a good experience.The room is clean and tidy.The front desk is polite and will solve all problems. I like .Wen also helped upgrade the room. 🤗Very attentive.Breakfast only costs 48 yuan.It's still self-help. That's great.I will come here next time.Look forward to🥰🥰

Room is spacious . Location not too great , nearest train station is about 800m away . Our room has a smell when we checked in .. think previous guest was a smoker .. Also the toilet bidet overflowed but the staff managed to fix the problem quickly .. If travelling with group not advisable cos the bathroom & bedroom is separated by a panel of lightly frosted glass which one can see from the bed towards the shower .

A wonderful hotel experience!! The room is clean and comfortable The service is good and customer centric The food in the refrigerator is free of charge.

Good experience