Crowne Plaza Chengdu Panda Garden Reviews

Amazing hotel! Everything is as per the pictures, lovely and friendly staff, always ready to assist. Breakfast was amazing, variety of choices and affordable at 65rmb. Shuttle drop off and pick up to the panda base Swimming pool both indoors and outdoors. I will surely book again Gave my daughter cake for her birthday which was really great

Hotel building and property are huge and well located if you want to visit panda breeding center. Free shuttle is also provided. Breakfast is ok, but nothing exceptional, no fresh juice and coffee poor quality. Overall English knowledge is very low. Unfortunately smoking is allowed and it ruins totally experience when you enter the spa and the staff is talking to you whilst smoking. Just unacceptable.

I chose the hotel for It's location primarily, being next to the panda base and also a good local park and flower exhibition. The indoor pool is good for swimming laps. Large room with a great view and as always a very good selection for breakfast.

Beautiful garden, really quiet neighbourhood, big and clean room, fantastic breakfast, kind reception and goodbye gift for our kid!

Perfect hotel

A real 5-star gem, except the furnishing do look a bit aged and dim lightings. Better to brighten the whole interior environment.

Was the beat choice travelling with kids…food at the hotel is awesome staff was very helpful and accomadating…

Had a great stay at Crowne Plaza. =) Hotel is very near to Panda Garden, they provide shuttle bus back and forth. About 10 mins drive. Front desk staff Alex is very helpful with my shuttle bus booking and ensured I book my return shuttle bus too. Hotel is very clean and spacious. A lot selection for hotel breakfast too

My boyfriend and I stayed at the Crowne Plaza Chengdu Panda Garden during our visit to Chengdu. We were really impressed with how beautiful the hotel was and how friendly the staff was. Upon check-in, they upgraded our room to a very spacious panda room, and I must say, the view from our bedroom window was immaculate. The hotel provided a shuttle to go to the Panda breeding park. My only disappointment was I didn’t stay long, as our visit to Chengdu was short. Despite the hotel's location, I will highly recommend this hotel to anyone visiting Chengdu. I really love my stay, and I will definitely be staying back here when I revisit Chengdu.

The stay in the hotel was very nice, I really liked my room (I even got a free update to a luxury suite) and the friendly service at the reception desk by Williams and Tia was great. All in all, the design of the lobby and the rooms is very elegant and there is a gym and a swimming pool. Also, the breakfast buffet is really big and you can even get fresh noodles or make your own smoothie. If I ever stay in Chengdu again, I’ll definitely come back :)

This was a first class experience at a first class hotel. Right from the start I was made to feel at home and was allowed to check in much earlier than 2pm which was ideal as I could freshen up before going to my future work place. In addition, complimentary breakfast was added to my reservation which again was a big bonus and the choices were fantastic. The grounds around the hotel are very nice to take a walk and the hotel is very near to many restaurants. The room itself was comfortable and great value for money and even having a bathtub was nice to use at the end of the day. This is a great place for anybody to stay and is family friendly which is convenient to go and see the pandas. All the staff were fantastic but I must mention Paul who really went that extra mile to make stay comfortable and even exchanged his Wechat in case I needed any help. His professional approach and English speaking ability is a great asset to the hotel. I will definitely be returning soon.

Incredible team and management. English has been a struggle for even the most basics in China and the staff at the front desk were all so helpful. They went above and beyond. 5 stars! Best location to wake early for the Panada bears with complementary 'panda bus'. I was kindly upgraded after a long travel day which was so appreciated. Absolutely beautiful room. Buffet breakfast was great. Pool, gym, and games area. Everything you need. Highly recommend.

We spent one night with my daughter to visit panda . It is very nice hotel , buffet is excellent and very kids friendly. Room very clean . And very friendly staff !

Helpful friendly staff, some spoke English and also used wexin to communicate. Location is great for panda park with its shuttle bus but obviously far from city sights and i don't think theres anything else around. WiFi didn't connect and I had to get access code from front desk. I had already prepaid but was asked to pay when I checked in, they quickly rectified their mistake and apologised, but strange. Room was clean and comfortable, I slept well. Light switches are quite badly labelled though, you just have to press them all and see which lights you want. I went to check the spa but there was nothing there, so information on that needs updating. Outdoor pool looks great for kids, indoor one was quite busy (aug). All in all a good stay.