Sincerity Premium Hotel

Sincerity Premium Hotel Reviews

Sincerity Premium Hotel

No.147, North Second Street, Changle Community, Shuangliu District, Chengdu, Sichuan, ChinaSee Hotel Details
Sincerity Premium Hotel
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Guest Reviews

8.0/10
363 review
Verified reviews
Location7.8
Amenities8.0
Service8.2
Cleanliness7.9
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All reviews(363)
Positive reviews(334)
Reviews with photos/video(88)
Offers pick-up/drop-offs(79)
Close to airport(24)
Easy to get around(23)
Friendly front desk staff(18)
Average sound insulation(15)
Perfect for business trips(11)
Convenient for shopping(10)
Comfortable bed(8)
Negative reviews(29)
J96h
Cozy Room (2 beds) (Tv)
Stayed in Dec 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Feb 2, 2025
The room was very clean and the staff very nice and helpful, the only drawback is the location, not having an underground station nearby
Response from Property: Dear guest, We're sincerely grateful for your 4.7 - star rating and the kind words about our clean rooms and helpful staff. Your feedback is highly valued as it helps us continuously improve. Regarding the location concern you mentioned, we're glad to clarify that we're actually not as far from the subway as it might seem. There are two subway stations within a reasonable distance. The Jinhua Station on Line 10 and Shunfeng Station on Line 8 are accessible. If you didn't notice this during your stay, perhaps our communication about local transportation was insufficient. For future stays, we'd be more than happy to offer detailed walking directions, suggest local bus routes that can quickly take you to the stations, or even arrange a taxi service for your convenience. We're committed to making your next visit seamless, ensuring that location won't be a worry at all.We truly hope to have the pleasure of welcoming you back.
Nguyễn Quang Sơn
Cy Blue Wind Chime Double Bed Room (Comfortable Beddings | HD LCD TV)
Stayed in Nov 2024
Couple
20 review
8.0/10
Very Good
Posted on Dec 30, 2024
Took too long to check my passport, guess they don't receive foreign tourists before. Everything else was fine. Good location, good price
Response from Property: Thank you very much for taking the time to rate and share your stay experience with us! Sorry for the delay in the passport inspection process. Due to the recent increase in foreign tourists, we are urgently training our staff to optimize the process and will provide efficient service in the future. We are glad that the location and price meet your expectations. We look forward to your visit again and promise to provide you with a more perfect experience. We wish you a pleasant journey!
Ganerdene
Cozy Room (2 beds) (Tv)
Stayed in Dec 2024
Family
10 review
9.5/10
Amazing
Posted on Jan 15, 2025
The cleaning was poor. But I liked that they offer free airport shuttle service.
Response from Property: Dear guest,First and foremost, we would like to express our sincere gratitude for choosing to stay with us and taking the time to share your feedback. We are truly sorry that the cleaning service during your stay did not meet your expectations. This is by no means the standard we strive for, and we deeply apologize for any inconvenience or discomfort it may have caused you. We're glad to hear that you found our free airport shuttle service to be a positive aspect of your experience. We aim to provide a range of convenient amenities for our guests, and it's great that this service was helpful to you. For the issue of the poor cleaning, we have immediately taken this matter seriously and have had in - depth discussions with our housekeeping team. We will strengthen our training and supervision processes to ensure that such problems do not occur again in the future. Once again, thank you for your understanding and support. If you have any other questions or concerns, please feel free to let us know.
Jeremy Borgini
Cy Blue Wind Chime Double Bed Room (Comfortable Beddings | HD LCD TV)
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 15, 2025
Nice place for transit stays
Response from Property: 蜀中要津,雙流驛畔有客舍焉。名曰「過境棲雲館」,雖不設晨饗,然軒榻素凈,衾枕宜眠。寅卯夜抵者,可喚車馬迎送,分文不取。房資廉甚,數十銅錢即可安宿一宵。攜程評曰:"胡商賈客多駐此,雖無鼎食之奉,然燈火通明如晝,番語侍者解急,誠轉翼歇軛之妙所也。At the key transit hub near Shuangliu Airport in Sichuan, there lies a lodge named **"Transit Cloud Lodge."** Though it does not provide breakfast, its rooms are simple yet clean, with bedding conducive to rest. Guests arriving late at night or in the early morning (3–7 AM) can request complimentary shuttle services at no cost. The lodging fee is remarkably affordable—merely a few dozen RMB per night. As noted on Ctrip: *"Frequently chosen by international business travelers, this lodge may lack lavish dining options, but its well-lit facilities and multilingual staff available around the clock make it a practical haven for transit stays. Truly an ideal stopover location for weary travelers."*
Kevv_Beti
Special Queen Room
Stayed in Oct 2023
Business traveler
89 review
10/10
Outstanding
Posted on Nov 24, 2023
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Response from Property: The hotel's reply: Thank you for visiting the store. Let a touch of autumn breeze nourish your bright smiling face. Send a ray of warmth to brush away your tiredness. Open a look at the clear spring and send you the sweetness of happiness. May our blessings be given to you. It can become the most treasured care in your life, making you feel as comfortable as the breeze blowing on your face! Looking forward to seeing you again!
Mohammed baker hamood
Cy Blue Wind Chime Double Bed Room (Comfortable Beddings | HD LCD TV)
Stayed in Feb 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on Mar 12, 2025
It was good
Response from Property: **免費一次性面巾+瓶裝水+雙流機場接送**歡迎光臨誠意優品酒店,非常感謝您的好評!本酒店位於西航港街道學府西路常樂小區北二街149號。距離雙流機場4公里左右,車程約8分鐘,距離訊息工程大學步行5分鐘即可抵達,距川大江安校區和西南民族大學車程約3公里。距離地鐵口10號線車程較近。酒店有電梯、24小時接機服務,設計風格多樣化的房型,讓您有更好的入住體驗和選擇,更有好睡屋智能電動大床房型,提供4種睡感,通過頭部、腿部、S型和功能型睡感,有效提升睡眠質量;客房寬敞明亮,簡約時尚。您的好評是我們孜孜不倦努力的方向!再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Special Queen Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 9, 2025
Room: clean and sanitary Facilities: complete and easy to use Sanitation: excellent Environment: fresh Service: warm and friendly, timely help when needed Friends who need to travel to Shuangliu Airport, please place orders with confidence on Ctrip!
Original TextTranslated by Google
Response from Property: Thank you for your sincere five-star praise! Your recognition is our greatest motivation! **Room advantages**: We always put cleanliness and hygiene first, deep cleaning and disinfection every day, and the room is equipped with a full set of disposable toiletries, facial towels, etc. The facilities are complete and easy to use, and the details are thoughtful and in place, so you can stay with peace of mind~ 🚗**Convenient travel**: The hotel is only **5.5 kilometers** from Shuangliu Airport, and the drive takes about **10 minutes**. It also provides **24-hour free airport pick-up and drop-off service**, so you don’t have to rush and worry about catching a plane! 🍜**Convenient life**: You can walk to various specialty restaurants and snack streets in the surrounding area. Authentic food is within reach, and you don’t have to worry about being hungry late at night~ 💁**Service commitment**: The butler team is warm and considerate, responding to needs online 24 hours a day, and escorting you from check-in to check-out! Looking forward to your next trip back to "home", and welcome to recommend it to more friends, I wish you a happy journey! ❤️
Guest User
Cozy Room (2 beds) (Tv)
Stayed in Dec 2024
Business traveler
7 review
10/10
Outstanding
Posted on Jan 10, 2025
The environment is good, the facilities are complete, the environment is clean and quiet, the service attitude is good, there are snacks around, it is very convenient to buy things, and there is also airport pick-up and drop-off service, which is very convenient and cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5.0 rating! We are delighted by your recognition. We have been committed to creating a comfortable environment for our guests, providing complete facilities and thoughtful services. It is great to meet your needs. The surrounding snacks and convenient shopping environment are also one of our advantages. We are glad that you like it too. We look forward to seeing you again, we will continue to work hard to bring you a more perfect experience!
Guest User
Special Queen Room
Stayed in Jan 2025
Family
4 review
7.5/10
Posted on Mar 4, 2025
The hygiene is average, but there are food all around, various snacks and delicacies, the service is OK, and it should be free airport pick-up and drop-off. Generally recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cy Blue Wind Chime Double Bed Room (Comfortable Beddings | HD LCD TV)
Stayed in Jan 2025
Business traveler
15 review
10/10
Outstanding
Posted on Feb 18, 2025
This hotel is the most comfortable and cost-effective one I stayed in Chengdu in terms of environment, service and price Facilities: The hotel is not far from Shuangliu Airport. There is a snack street downstairs (but there is no smell or bugs in the room). There may be schools around. The snack street is very down-to-earth and the price is very cheap Hygiene: The hotel is very clean. The room of dozens of yuan is really comfortable. The price is very conscientious. The environment is not old and luxurious. The cost performance is very high Service: The key point is that this service is also very good. If you are sent to the airport, you must tell the front desk lady whether it is early morning or afternoon. I didn’t make it clear and only said four o’clock. As a result, it was misunderstood as four o’clock in the morning. First, I received a text message reminder and called me worried that I missed the flight. Later, I was told that it was afternoon. The next afternoon, I was sent to the airport again. This price and service are really great. Compared with all the hotels in the snack street, this hotel is the largest and cleanest. Because I also went around the surrounding area, I highly recommend this one. The cost performance is really very high!
Original TextTranslated by Google
Response from Property: Thank you for your detailed review of our hotel! Your feedback was very specific and comprehensive and helped other travelers better understand the strengths of our hotel. The following is a summary and response to your comments: 1. Excellent geographical location **The hotel is located near Shuangliu Airport, with convenient transportation. There is a down-to-earth snack street downstairs. The surrounding life atmosphere is strong and the price is affordable, which is very suitable for travelers. Although it is close to the snack street, there is no peculiar smell or bugs in the room, and the living experience is very comfortable. 2. Facilities and Environment Although the hotel facilities are not luxurious, they are well maintained, clean and tidy, and have a very high cost performance. The room is comfortable and offers great value for money. 3. Sanitary conditions **It is really rare for a room that costs only a few dozen dollars to be kept so clean and tidy, which reflects the high cost performance of the hotel. The hygiene is very good, making people feel at ease living here. 4. Service attitude**The hotel's service is very considerate, especially the attentiveness and thoughtfulness of the lady at the front desk. You mentioned that due to a misunderstanding in communication ("four o'clock" was mistaken for early morning), the hotel not only reminded you via text message, but also took the initiative to call to confirm, ultimately ensuring that you arrived at the airport smoothly. This kind of meticulous service makes people feel very warm. 5. Value for money** Compared with other hotels in the surrounding area, this hotel is not only large in scale, but also clean and tidy, reasonably priced and extremely cost-effective. You specifically mentioned that this is the most comfortable and cost-effective hotel you have stayed in Chengdu, and you strongly recommend it to other travelers. **Summary** Your evaluation not only provides strong feedback on the hotel's service quality, but also provides valuable reference for other travelers. This hotel performs well in terms of environment, service, price and hygiene, and is indeed a high-quality choice worthy of recommendation. We hope you will continue to enjoy such a high-quality accommodation experience in the future and look forward to seeing you again!
Guest User
Special Queen Room
Stayed in Dec 2024
Solo traveler
22 review
10/10
Outstanding
Posted on Feb 17, 2025
The room is clean and tidy, with complete facilities, especially the desk and high-speed internet, which are very practical. The hotel staff was friendly and the check-in and check-out were fast. The airport pick-up service was very considerate, the driver arrived on time and the car was in good condition. There are many fast food restaurants and cafes nearby, which is very convenient. Overall, the price/performance ratio is very high and I will choose this place again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your high evaluation and 5-point praise for our hotel! We are very pleased to learn that you are satisfied with the cleanliness of the room, the complete facilities, and the practicality of the work desk and high-speed Internet. Your comfort and convenience are always our top priority. At the same time, we are also very pleased to hear your positive comments on the friendly attitude of the hotel staff and the quick check-in and check-out process. The punctuality of the airport pick-up service and the good condition of the car are also a reflection of our efforts to provide considerate service to every guest. In addition, the convenient facilities around the hotel, such as fast food restaurants and cafes, do provide great convenience for guests' daily life. We are glad that these facilities meet your needs. Thank you again for your recognition of the cost-effectiveness of our hotel and we look forward to your choosing our hotel again on your next business trip. We will continue to work hard to provide you and all guests with better services and a more comfortable accommodation experience. I wish you a pleasant journey and good work!
Guest User
Special Queen Room
Stayed in Dec 2024
Solo traveler
15 review
9.5/10
Amazing
Posted on Jan 3, 2025
Nice, clean and spacious, friendly reception, a little out of the center but very close to the airport
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your wonderful 4.7-star review! We're delighted to hear that you found our hotel clean, spacious, and our reception staff friendly. Our location, close to the airport and just a short distance from the city center, is indeed convenient for travelers like you. We look forward to welcoming you back in the future and hope to exceed your expectations once again.
Guest User
Special Queen Room
Stayed in Nov 2024
Solo traveler
2 review
8.7/10
Very Good
Posted on Dec 29, 2024
It completely exceeded my expectations, because I was just staying one night near the airport to catch an early flight, and I was very satisfied with the quality of the room for just a few dozen dollars. The boss also called to remind me to leave, which was very good.
Original TextTranslated by Google
Response from Property: Welcome to Chengyi Premium Hotel, thank you very much for your good comments! The hotel is located at No. 149, North Second Street, Changle Community, Xuefu West Road, Xihanggang Street. It is about 4 kilometers away from Shuangliu Airport, an 8-minute drive away, a 5-minute walk away from University of Information Engineering, and about 3 kilometers away from Sichuan University Jiang'an Campus and Southwest University for Nationalities. It is close to the subway station Line 10. The hotel has an elevator, free 24-hour airport pick-up service, and room types with diverse design styles, giving you a better stay experience and choice. There are also smart electric king-size beds in the Haoshuiwu room, which provide 4 types of sleeping sensations, effectively improving sleep quality through head, leg, S-shaped and functional sleeping sensations; the guest rooms are spacious and bright, simple and stylish. Your praise is the direction of our tireless efforts! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Dec 2024
Solo traveler
11 review
9.5/10
Amazing
Posted on Jan 13, 2025
The hotel is close to the airport, a great option for spending the night after the plane.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for giving our hotel a 4.7 - point review! We are honored to read that you described our hotel as an excellent choice for an overnight stay after getting off the plane and that it is very close to the airport. It is always our goal to provide you with a comfortable and convenient place to rest after a tiring journey.All our staff are committed to creating a high - quality accommodation experience for every guest, and your satisfaction is the greatest encouragement to us. We look forward to having the privilege of serving you again when you pass by here in the future, and we will strive to bring you an even more perfect experience!
Yxran
Special Queen Room
Stayed in Feb 2025
Business traveler
5 review
9.5/10
Amazing
Posted on Mar 20, 2025
The environment is good, and the room type was upgraded for free.
Original TextTranslated by Google
Response from Property: **Free disposable facial towel + bottled water + Shuangliu Airport pick-up** Welcome to Chengyi Youpin Hotel, thank you very much for your praise! The hotel is located at No. 149, North Second Street, Changle Community, Xuefu West Road, Xihanggang Street. It is about 4 kilometers away from Shuangliu Airport, an 8-minute drive away, a 5-minute walk away from University of Information Engineering, and about 3 kilometers away from Sichuan University Jiang'an Campus and Southwest University for Nationalities. It is close to the subway station Line 10. The hotel has an elevator, 24-hour airport pick-up service, and room types with diverse design styles, giving you a better stay experience and choice. There are also smart electric double bed rooms with good sleep, which provide 4 types of sleeping sensations, effectively improving sleep quality through head, leg, S-shaped and functional sleeping sensations; the guest rooms are spacious and bright, simple and stylish. Your praise is the direction of our tireless efforts! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!