Premiere Classe Chelles

After a 5-hour drive, when collecting the keys, the employee at reception refused to give me the room key given that I was accompanied by a minor and that in the " rule” of the establishment minors must be accompanied by their legal representative. Except that on the site on which I reserved this room it was not indicated, so I found myself in “the street with the person who accompanied me”. So I had to pay an extra €20 from the competition to be able to stay for the night. Disastrous experience, I advise against it given my experience, and the friendliness and cleanliness of the premises.

Nothing to report. Satisfied.

C'EST SCANDALEUX ! j'avais réservé 2 chambres pour le 27 juillet 2024 pour les JO il y a 8 mois. Au mois de mai 2024, j'ai demandé si ma réservation était toujours valide, l'hôtel m'a répondu OUI ! Le 15 juin 2024, ma réservation à été purement et simplement annulée sans explication !!! Je dénonce ce genre de pratiques et je souhaiterai que les gérants de cet hôtel soient poursuivis et interdits d'activités pour manquement et grave préjudice aux règles élémentaires du commerce. Patrick CARRE

Had to wait 2 hours for a card for the room. No invoice stating the VAT number available, room stinks of cigarettes. Shower and sink only cold water available. Breakfast includes baked rolls and croissants (welcome to la Douce France with delicious fresh baguettes), without toppings (only butter, jam and chocolate available). Not even a plate or knife available. Everything must be 'prepared' on a platter. Definitely avoid hotel!!!!!

Very dirty hotel, ruined sinks, dirty floors and walls, we slept with our clothes on! What can I say, it should be closed due to the lack of hygiene and services! They weren't even able to call me a taxi the next morning! 100% not recommended! Experience not to be repeated!

OK hotel since it's inexpensive, but the room we were in was barely adequate. A nauseating smell of cold tobacco, the mattress is allegorically a plank of wood. There were a few sheets of toilet paper left, it would be good to add one as a bonus. As for the rest, we had not tested the shower or the television for fear of being disappointed. And to end on this note, we had placed the “do not disturb” sign on the door outside, this did not stop someone in maintenance from wanting to open the door without knocking. Fortunately we were about to leave and so we closed the door before it even opened.