Château Armand Heitz - Domaine Armand Heitz

I come to the castle - completely empty no one to help check in - instructions is very unclear. The place is desserted and neglected. Walk into the room cobwebs everywhere as if no one has stayed there in weeks. The place smells like an old ghost town. No food in the hotel as well I couldn’t even stay the night. We checked out a half hour after we got there. I would stay away

Beautiful French vibes and good atmosphere Everything is so nice about this place and it was, as expected, very cozy and quiet. The communication also works perfectly from the hotel's side as they contact you before the stay with various practical check-in info etc. The only small minus was that the evening dining option expected at the hotel (it was one of the reasons why we chose the place) was not possible, as they were unexpectedly without a "chef de cuisine" But we are betting on it being in place again another good time, as we can easily find ourselves staying there again:)

One night stay at the chateau We stayed here for one night on our way to Paris from Basel. The grounds are beautiful, the surroundings are peaceful and serene, the chateau is well maintained and very clean. It’s an old building, which comes with some idiosyncrasies but it’s very comfortable overall. Breakfast was excellent. Beaune is close by.

First, there was no outside lighting, making it difficult to navigate the property after dark. Upon entering our room, we found that there was no shower gel or shampoo, nor any bottles of water. This was particularly unpleasant as we arrived in the evening and expected basic amenities to be available. The breakfast provided was very poor. The selection was minimal, and the staff did not clear dirty dishes from the tables, forcing us to eat at a dirty table. This lack of cleanliness was very off-putting. On the positive side, the bed was comfortable, and the grounds of the château are lovely. However, these positives do not outweigh the negatives we experienced. This overall poor service and lack of attention to detail have made us hesitant to purchase any products from the château, as it raises doubts about the quality given such neglectful hospitality.

Beautiful chateau. Quiet, clean. Huge rooms and lovely farm style breakfast. Close to a town with wonderful restaurants and very close to visit wineries

Amazng spacious cottage with a generous breakfast.