Novotel Poitiers Site du Futuroscope

I asked if the Canal+ football channel was available in the room, and was told no, even though I had called the hotel three days before to make sure it was available: "The receptionist said yes." Arriving at the place with my son, the receptionist told me no. I told them they were liars, dishonest, and unprofessional! An argument ensued because two of the employees were denigrating him. I intervened and made them understand: "Let's live properly!" Afterwards, one of the hotel restaurant employees almost put his head against mine! In short, in the end, one of them apologized, but not the other *****, who came and shoved his big head in my face. Finally, I went to have breakfast with my son, and the breakfast manager asked me for my room number (129). He asked me to pay for breakfast in advance. I complied! This is the first time I've experienced such behavior! Maybe because I'm of North African origin! I've always paid at the end of my stay! And I've spent tons of money on Ibis and Novotel Mercure hotels! I'm never setting foot in that hotel again! Not friendly, unprofessional, and borderline racist! They put me off my stay with my 10-year-old son. In 2025, I had no idea there were such stupid people, sorry for the word.

Hôtel très accueillant, service et qualité au RDV ... ́ Emplacement a 10 mon a pied du parc. Personnel présent. A