Quality Inn & Suites
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1 night
1 room, 2 adults, 0 children
All properties in Charleston
Quality Inn & Suites
1010 Washington St E, Charleston, West Virginia, 25301, United States
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Amenities
Private parkingFree
Gym
24-hour front desk
Wi-Fi in public areasFree
Smoking area
Conference room
Multi-function room
Business center
All amenities
Property Description
A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.
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6.6/10
Cleanliness6.6
Amenities6.6
Location6.6
Service6.6
All 95 reviews
Surroundings
Airport: Yeager Airport
(7.5 km)
Train: Charleston WV
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard King Room-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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5
Accessible Queen Room-Non-Smoking
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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King Suite
1 King bed
Has window
Non-smoking
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7
Standard Room, 2 Queen Beds, Non Smoking
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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Guest Reviews
6.6/10
95 reviews
Verified Reviews- Cleanliness6.6
- Amenities6.6
- Location6.6
- Service6.6
Average for similar properties in Charleston
Guest User
August 11, 2025
COMPLETELY TERRIBLE!!! 1 out of the 5 lights worked in the room, fake eyelashes were found in both queen sized beds, lampshade was destroyed, AC turned off after 20 minutes of being on and wouldnt turn on again, bathroom smelled like old dish towels, carpet was dirty, TV was broken and cables were torn out, and they only gave one pillow for each bed. Front desk was rude and messed up our reservation because it was her second day of working there. Vending machine was out of stock and you couldnt buy a drink. Only stayed a day here out of our week long trip and stayed at the Embassy Suites for the rest of our vacation.
Pamela
June 20, 2025
The room itself was fine, although outlets were limited and inconveniently located. The rest of the property seemed very rundown and in disrepair, especially the exterior - if I didn't have a reservation I would have assumed that the hotel was closed for renovations based on the state of the exterior. I also came back to my room one afternoon to find that my door was open, a cleaning cart in the hallway, but no housekeeping staff to be found anywhere - that's not okay!
Heather
June 19, 2025
The staff was extremely friendly. I did nitice that neither bed had been changed from the previous people and the room needed a good remodel. The chair had a big red stain and the bathroom had several places that needed fixed. There was also a bad smell
Stephen
June 14, 2025
Very comfortable and affordable room. Close to some quaint downtown shops and restaurants within walking distance.
Merlin
May 28, 2025
We stayed for 1 night but the room we're staying has no hair blower, the outlet connected to the lampshade on the bed table is not working. The fridge was inside the cabinet and it didn't light up when you open it. It was a bad experience.
Mary
May 5, 2025
Walking into the lobby of the hotel, I was concerned because it was little rundown, however, our room was very clean and comfortable, and the only complaint about the room was that my bedspread was stained. I think it was clean, just really stained. We interacted with two folks working the front desk - morning and evening, and they were both kind, responsive and helpful. We also ran into two different cleaning staff members and they were also very nice and helpful. The area of town is kind of run-down and depressed, which is unfortunate because downtown Charleston is lovely and I hope they experience some sustainable level of revitalization soon. Despite that, the hotel was really affordable and centrally located, and I would stay there again!
juliesN2018GN
April 6, 2025
Late stop - reviews were good so we booked- Gordon was great making sure we had room with AC working/ clean room and great bed - security guard in parking lot was nice!! Decent breakfast and coffee- deal for the price!! Ladies at desk for checking out were sweet-
Hayley
May 8, 2025
This hotel is in a VERY scary part of town. Do not go outside at night. Water in the faucets was brown. Staff were really wonderful though and did the best they could with what they had.
Dorene
May 3, 2025
Dorene
Stay was not so good. Door very hard to latch shut. Phone did not work. Called the desk to let them know and he said he could move us but it was too late to go through all that. He wanted us to come down to the desk. I would not recommend Motel to family or friends.
Services & Amenities
Most popular amenities
Private parking
Free
Gym
24-hour front desk
Wi-Fi in public areas
Free
Smoking area
Conference room
Additional charge
Multi-function room
Business center
Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front desk services
24-hour front desk
Languages spoken
English
Food & drink
Lobby bar
Health & wellness
Gym
Public areas
No smoking in public areas
Elevator
Smoking area
Business services
Multi-function room
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Stair-free main entrance
Braille signs
Handrails on stairs
Safety & security
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. KRW 279,818) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Number of Rooms: 140
Phone:+1-304-2050192
A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Frequently Asked Questions
What’s the cancellation policy at Quality Inn & Suites?
The cancellation policy at Quality Inn & Suites depends on your room type and booking terms.What’s the cancellation policy at Quality Inn & Suites?
What are the check-in and check-out times at Quality Inn & Suites?
Check-in at Quality Inn & Suites starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Quality Inn & Suites?
Are pets allowed at Quality Inn & Suites?
No, pets are not allowed at Quality Inn & Suites.Are pets allowed at Quality Inn & Suites?
How do I get to Quality Inn & Suites from the nearest airport?
The nearest airport is Yeager Airport, located about about 11 mins from hotel by car (7.5 km) away.How do I get to Quality Inn & Suites from the nearest airport?
About This Property
| Nearest Airport | Yeager Airport |
|---|---|
| Distance to Airport | 7.52KM |
| Distance to Train Station | 1.48KM |
| Average Price From | KRW150978 |
| Hotel Star Rating | 2 |