Quality Inn & Suites
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1 night
1 room, 2 adults, 0 children
All properties in Charleston
Quality Inn & Suites
1010 Washington St E, Charleston, West Virginia, 25301, United States
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Highlights
Delicious breakfast
Ideal location
Free parkingAmenities
Private parkingFree
Gym
24-hour front desk
Wi-Fi in public areasFree
Smoking area
Conference room
Multi-function room
Business center
All amenities
Property Description
A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.
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6.6/10
Cleanliness6.6
Amenities6.6
Location6.6
Service6.6
All 98 reviews
Surroundings
Airport: Yeager Airport
(7.5 km)
Train: Charleston WV
(1.5 km)
Landmarks: St. Marks United Methodist Church
(110m)
Landmarks: First Baptist Church
(120m)
Landmarks: Clay Center
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard King Room-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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6
Accessible Queen Room-Non-Smoking
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
King Suite
1 King bed
Has window
Non-smoking
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9
Standard Room, 2 Queen Beds, Non Smoking
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
6.6/10
98 reviews
Verified Reviews- Cleanliness6.6
- Amenities6.6
- Location6.6
- Service6.6
Average for similar properties in Charleston
Guest User
August 11, 2025
COMPLETELY TERRIBLE!!! 1 out of the 5 lights worked in the room, fake eyelashes were found in both queen sized beds, lampshade was destroyed, AC turned off after 20 minutes of being on and wouldnt turn on again, bathroom smelled like old dish towels, carpet was dirty, TV was broken and cables were torn out, and they only gave one pillow for each bed. Front desk was rude and messed up our reservation because it was her second day of working there. Vending machine was out of stock and you couldnt buy a drink. Only stayed a day here out of our week long trip and stayed at the Embassy Suites for the rest of our vacation.
Rebecca
August 18, 2025
The room is nice, bute we were a little concerned about the neighborhood. Apparently the management is too, as there are signs posted in the parking lot about not being responsible for damage to vehicles. They also have you initial a similar statement at check in.
Morgan
August 3, 2025
Homeless galore!
The area is surrounded by homeless people. Roaming the parking lot & sitting outside of the hotel.
Our first room, the air wouldn’t work & the bathroom wall was full of hair left behind from the people before.
We got moved to a different room, it was cleaner but still not super clean.
The beds were clean & we just needed somewhere to lay our heads.
The staff was friendly.
I would not recommend staying here with little kids like us. It was a veryyyy poor area. We got to see a man boxing the air first thing in the morning. It was great! Then we got to see a lady laying down on the sidewalk (looked dead).
A man in the lobby was yelling cuss words & smelled like a skunk.
All in all, I would not stay here again. If it wasn’t 11pm when we got there we would’ve found a different hotel.
Preston
August 2, 2025
Great budget friendly hotel
This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.
sean
July 29, 2025
The beds looked like they had already been laid in. The property was in extreme disrepair and nasty. The pool doesn't really exist
Velma
July 26, 2025
Nothing Worked
First the TV didn’t work so they moved us. The sink didn’t work great . Then nothing worked in the hotel. The ice machines and vending machines not working.
Nelida
July 25, 2025
Trash overall. Breakfast showed beautifully on the pictures… but in reality, stale cereal, and just super watery eggs doused in salt.
Amy
July 12, 2025
My general impression is that this is a nicer mid-range hotel that was built without a good understanding of the location. Charleston isn't a "bad" city, per se, but this specific area is a little sketchy. The hotel itself was very nice - staff was great, rooms were big and nicely appointed, a little wear-and-tear but nothing major. I wouldn't have felt super comfortable walking around the immediate neighborhood to find a place to eat (especially with our two kids) and the fact that we had to park in an open, unsecured lot put me on edge a bit. All that being said, it was a good value for a night's stay, and I genuinely hope that the neighborhood improves so that this hotel lives up to its potential.
Christene
July 10, 2025
Fine for one night, but wouldn't stay again. The rooms were large, but the drain in our bathroom drained very slow. The only working ice machine was on the 6th floor.
Services & Amenities
Most popular amenities
Private parking
Free
Gym
24-hour front desk
Wi-Fi in public areas
Free
Smoking area
Conference room
Additional charge
Multi-function room
Business center
Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front desk services
24-hour front desk
Languages spoken
English
Food & drink
Lobby bar
Health & wellness
Gym
Public areas
No smoking in public areas
Elevator
Smoking area
Business services
Multi-function room
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Stair-free main entrance
Braille signs
Handrails on stairs
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. PHP 11,773.41) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Number of Rooms: 140
Phone:+1-304-2050192
A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Frequently Asked Questions
What’s the cancellation policy at Quality Inn & Suites?
The cancellation policy at Quality Inn & Suites depends on your room type and booking terms.What’s the cancellation policy at Quality Inn & Suites?
What are the check-in and check-out times at Quality Inn & Suites?
Check-in at Quality Inn & Suites starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Quality Inn & Suites?
Are pets allowed at Quality Inn & Suites?
No, pets are not allowed at Quality Inn & Suites.Are pets allowed at Quality Inn & Suites?
How do I get to Quality Inn & Suites from the nearest airport?
The nearest airport is Yeager Airport, located about about 11 mins from hotel by car (7.5 km) away.How do I get to Quality Inn & Suites from the nearest airport?
About This Property
| Nearest Airport | Yeager Airport |
|---|---|
| Distance to Airport | 7.52KM |
| Nearest Train Station | Charleston WV |
| Distance to Train Station | 1.48KM |
| Average Price From | PHP5949 |
| Hotel Star Rating | 2 |