Elia Portou Due Reviews

Great location in beautiful Old Town Chania, which has been by far, the best Old Town we've stayed in. However, the check-in process could be better. Once you have found your accommodation, you are met with a sign, with an arrow, saying to go to another location to check-in. After a very big day of travelling to get there, that's the last thing you need is to go traipsing elsewhere with all your luggage and back again. The room looked good but it was very small, with a hole/ depression under the vinyl flooring. The room above was very noisy when the occupants walked about in their room. No fresh towels on day two. When we asked to use an iron, one was not available.

This hotel has a great location, very nice room, and a huge bed. The price is not cheap or super expensive but rather somewhere in between. The thing I didn't like was that the reception was physically far away from the actual hotel rather than downstairs like most hotels. The hotel reception is a group that represents multiple hotels in the area so getting in contact with them to express any concern can be a bit frustrating. The bathroom is very clean, new, and the room is also big. The internet connection is also great.

Great location, easy to get to from the public bus station. Unfortunately, my stay wasn’t the best as there was zero sound proofing - I could hear everything the upstairs room was doing (which lasted until around 3am). A real shame because otherwise this is a brilliant property, but I barely slept during my stay.

A very nice experience, the welcome was perfect, the rooms are located 2-3 minutes from reception, I was escorted to my room. The receptionist even offered to carry my suitcase. The room isn't brand new, but it's very large and nicely decorated. The bathroom is a little damp but very well equipped, there's even a bidet. The room has excellent air conditioning and a dehumidifier. There are plenty of outlets and they're strategically located. The fridges don't cool well, but that's a minor detail. The breakfast is decent and features local products, and the waitresses are really kind and helpful. The best thing is definitely the welcome and the staff; they are absolutely lovely and attentive. I was recommended nearby restaurants to try and those to avoid, and the location is great; the street is quiet but close to everything!

Very good, worth staying

Totalmente recomendable!