To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.6
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All reviews(811)
Positive reviews(765)
Reviews with photos/video(115)
Classy environment(54)
Large rooms(29)
Tasty food(21)
Loved the night views(19)
Friendly front desk staff(19)
Great swimming pool(14)
Perfect for kids(11)
Luxurious(9)
Negative reviews(46)
Joseph Aladashvili
Deluxe Room (2 Beds)
Stayed in Sep 2024
Business travelers
4 review
2.2/5
Posted on Oct 31, 2024
Very bad hotel worst stuff ever I feel more in 1 start hotter then 5 don't stay here
Response from Property: Thank you for your visit at Changzhou Marriott Hotel. I am regretted to hear that you encountered some problems during your stay with us. About staff issue, I’ve shared your feedback to the Management Team and certain departments. We are all deeply concerned about your comments. Marketing Communications Department
Jcmassignani
Deluxe Double Room
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Great!
Response from Property: Dear guest, thank you for choosing to stay at Changzhou Marriott Hotel and for sharing your feedback. The hotel is standing 333 meters tall, and located in the landmark, Changzhou. With 261 guest rooms spanning floors 37 to 47, our floor-to-ceiling windows offer panoramic views of the city's nightscape, and the cloud-top experience rivals a fairy-tale wonderland. From the hotel, you can reach Wanda Plaza and Changzhou Museum within 5 minutes’ walk, while Dinosaur Park is just short 10 minutes’ drive away. We look forward to welcoming you back soon! Marketing Communications Department
Perak
Deluxe Room (2 Beds)
Stayed in Oct 2024
Business travelers
3 review
3.5/5
Posted on Dec 3, 2024
nice and clean, good service, not as many facilities as I would expect form this brand, however it is getting too old ... needs a renovation.
Response from Property: Thank you for your visit at Changzhou Marriott Hotel. I am regretted to hear that you encountered some problems during your stay with us. About renovation issue in hotel, I’ve shared your feedback to the Management Team and certain departments. We are all deeply concerned about your comments. We look forward to your next stay! Marketing Communications Department
Rory JP
Deluxe Double Room
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Nov 17, 2024
We had a fantastic time at this hotel! Staff were very attentive and offered excellent service throughout the stay! Facilities were great, and our stay was very comfortable.
Response from Property: Dear guest, thank you for choosing to stay at Marriott Hotel and sharing your feedback. The hotel is a landmark in Changzhou, with every room overlooking the city skyline. We look forward to your next stay! Marketing Communications Department
Guest User
Executive Room (2 Beds)
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 3, 2024
Hotel was lovely,the executive lounge offered a variety of options for dinner.
The executive lounge staff was kind and welcoming,they helped us with many tasks.
They have a free bar in the executive lounge from 5-9:30pm daily.
Response from Property: Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us.
Xiangtai
Deluxe Double Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The Service of conference meeting room is very good.
And the Italian food in 1st floor is delicious.
Response from Property: Dear guest, thank you for choosing to stay at Marriott Hotel and sharing your feedback. The hotel is a landmark in Changzhou, with every room overlooking the city skyline. We look forward to your next stay! Marketing Communications Department
SAMANTE
Deluxe Double Room
Stayed in Jun 2023
Couples
14 review
5.0/5
Outstanding
Posted on Jul 20, 2023
We went for anniversary. Marriot Changzhou is perfect. It has everything you need. I just would like to comment that in other Marriots I saw more western breakfast than this Marriot.
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Edson Jose
Premier Deluxe Room
Stayed in Aug 2023
Family
2 review
3.5/5
Posted on Sep 19, 2023
Cost benefit don’t match very expensive, but the comfort seems the same as a cheaper one.
Response from Property: Dear guest. Thank you for choosing to stay at Changzhou Marriott Hotel and providing feedback on this. We have conveyed your feedback to the hotel management team and relevant department leaders as soon as possible, and we attach great importance to this. Would you be willing to inform us of the specific issues you encountered during your stay? We will make targeted improvements. We apologize for the negative accommodation experience you have caused and hope that if you have the opportunity to visit the hotel again, we will have the opportunity to provide you with appropriate and warm service.
Cody Soodeen
Premier Deluxe Room
Stayed in Sep 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2022
Upon arriving to the hotel, the front desk staff were very friendly. Although this is my first time in China and I was unsure of check-in procedure, they quickly got me through check-in and made me feel quite relaxed almost immediately.
During my stay, I ordered room service nearly every evening and although I speak no Chinese, the staff were very patient and helpful to make sure that they were receiving my order correctly.
The view from the rooms is incredible and the service at the hotel has been great. I highly recommend that if you are visiting Changzhou for business or pleasure that you stay at the Marriot Hotel in Xinbei district. It is also very centrally located with easy access to entertainment, shopping malls, restaurants and the light rail stations to travel to other cities in China. Additionally, the restaurants, pool, outdoor basketball court, coffee shop, and other services in the hotel make it a convenient place to stay if it is your first time in China or Changzhou as it is mine.
For work related reasons my trip in Changzhou was extended and I have enjoyed my stay at the Marriot hotel so much that I decided to extend my stay here and upgrade my room to include the executive lounge (totally worth it if you stay here, it's like having access to an Emirates level lounge with a view every day).
In summary, the staff are very friendly and helpful, the rooms are lovely, and the services provided make your stay very convenient! I highly recommend staying at the Changzhou Marriot in Xinbei District during your time here!
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged.We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us.Best Regards,Marketing and Communication Department
Stephen
Deluxe Room (2 Beds)
Stayed in Jan 2023
Couples
5 review
5.0/5
Outstanding
Posted on Feb 24, 2023
A great hotel - the best in Changzhou for sure. Truly five star service and facilities plus excellent staff. I would recommend this hotel very highly! There are two very good restaurants and an incredible bar at the top of the hotel!
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Guest User
Premier Deluxe Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 10, 2023
good traveling and good service, I am looking forward to going back next time
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
2 review
3.0/5
Posted on Jun 11, 2024
Was ok for me.
Response from Property: Dear guest, thank you for choosing to stay at Marriott Hotel and sharing your feedback. The hotel is a landmark in Changzhou, with every room overlooking the city skyline. We look forward to your next stay! Marketing Communications Department
Guest User
Executive Double Room
Stayed in Feb 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 9, 2023
The only hotel I stay, when on a business trip in Changzhou.
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Godfather11
Deluxe Room (2 Beds)
Stayed in Oct 2022
Other
6 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Overall good.The food was delicious and the staff helpful .
Response from Property: Dear Guest, Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us. Best Regards, Marketing and Communication Department
Ally
Premier Deluxe Room
Stayed in Feb 2022
Couples
5 review
5.0/5
Outstanding
Posted on Mar 24, 2022
Amazing view amazing service very convenient great breakfast
Response from Property: Dear Guest,Welcome to City Changzhou and thanks for staying with us at Changzhou Marriott Hotel. Thank you very much for sharing such a brilliant review via Ctrip. We were glad to acknowledge that you had impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged. We are looking forward to your next stay with us when you are visiting Changzhou again. Please feel free to let us know if you need any assistance from us.Best Regards,